please help, after removing virus from my computer Windows does not run!!!

[SuperDave]

Do you have an XP CD?

If so, place it in your CD ROM drive and follow the instructions below:
•Click on Start > Run and type sfc /scannow then press Enter (note the space between scf and /scannow)
*Let this run undisturbed until the window with the blue  progress bar goes away
SFC - Which stands for System File Checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

[mya2012]

i ran windows xp cd and i was able to install 75 windows security updates however after installing xp sp3 , at the restart of the computer again i got the message that windows has to shut down to prevent damage to you computer. so it seems i just can install
xp sp3. other installations (75)were all successful .

[SuperDave]

What happened when you tried SFC?

[mya2012]

I let the cd run and when i came back to the computer after 4 hours the process had finished and there was no message on the screen! so i assummed everything went well! so i noticed the icon for updates , and i click on it to install the updates which it did install 75 updates but when it came only to xp sp3 , then the same problem occured.

[SuperDave]

Please do the SFC as described in Reply # 30 but do not insert the OS CD until it asks for it.

[mya2012]

sorry SuperDave in reply #30 you said if i have a xp cd i put it in the cd drive and i run it unitrupted which i did ! then what is the OS cd? is it operating system?if yes isn't it the same as XP cd?

[SuperDave]

you said if i have a xp cd i put it in the cd drive and i run it unitrupted which i did ! then what is the OS cd? is it operating system?if yes isn't it the same as XP cd?
Yes, the XP cd. I want to see if it will ask for the CD to repair or replace some files.

[mya2012]

I ran the cd and the blue bar was completed and no message or anything else appeared after that.

[SuperDave]

I ran the cd and the blue bar was completed and no message or anything else appeared after that.

Well, that rules out missing or corrupted files.
Please try running Dial-A-Fix again and then try your updates again.

[mya2012]

hi Superdave,

there were few errors that why i thought to paste the report in dial-a-fix here for you to see:

16:09:00 | Dial-a-fix was unable to determine your version of Internet Explorer
Notes about this log:
1) "->" denotes an external command being executed, and "-> (number)" indicates
     the return code from the previous command
2) Not all external command return codes are accurate, or useful
3) Sometimes commands return 0 (no error) even when they fail or crash
4) If an error occurs while registering an object, please send an email to:
     [email protected] and include a copy of this log

DAF version: v0.60.0.24

--- System info ---
OS: Microsoft Windows XP Service Pack 2
IE version: 8.0.6001.18702
MPC: 76477-OEM
CPU: AMD Athlon(tm) 64 Processor 3200+ (~1800MHz)
CPU: CPU is 64-bit or has 64-bit extensions
BIOS: 09/03/2005
Memory (approx): 959MB
Uptime: 54 hour(s)
Current directory: C:\DOCUME~1\HP_OWN~1.002\LOCALS~1\Temp\Temporary Directory 1 for Dial-a-fix-v0.60.0.24[1].zip\Dial-a-fix-v0.60.0.24
---

04/06/2012 16:09:00 -- Dial-a-fix : [v0.60.0.24] -- started
16:09:01 | Policy scan started
16:09:01 | Policy scan ended - no restrictive policies were found
--- MSI ---
16:09:59 | Registered: C:\WINDOWS\system32\msi.dll
--- Windows Update ---
--- Registration: Windows Update/Automatic Update DLLs ---
16:10:05 | Unregistered: C:\WINDOWS\system32\msxml.dll
16:10:05 | Registered: C:\WINDOWS\system32\msxml.dll
16:10:05 | Unregistered: C:\WINDOWS\system32\msxml2.dll
16:10:05 | Registered: C:\WINDOWS\system32\msxml2.dll
16:10:06 | Unregistered: C:\WINDOWS\system32\msxml3.dll
16:10:06 | Registered: C:\WINDOWS\system32\msxml3.dll
16:10:06 | Unregistered: C:\WINDOWS\system32\msxml4.dll
16:10:06 | Registered: C:\WINDOWS\system32\msxml4.dll
16:10:06 | Unregistered: C:\WINDOWS\system32\qmgr.dll
16:10:06 | Registered: C:\WINDOWS\system32\qmgr.dll
16:10:07 | Unregistered: C:\WINDOWS\system32\qmgrprxy.dll
16:10:07 | Registered: C:\WINDOWS\system32\qmgrprxy.dll
16:10:07 | Unregistered: C:\WINDOWS\system32\winhttp.dll
16:10:07 | Registered: C:\WINDOWS\system32\winhttp.dll
16:10:07 | Registered: C:\WINDOWS\system32\wuapi.dll
16:10:07 | Unregistered: C:\WINDOWS\system32\wuaueng.dll
16:10:08 | Registered: C:\WINDOWS\system32\wuaueng.dll
16:10:08 | Unregistered: C:\WINDOWS\system32\wuaueng1.dll
16:10:08 | Registered: C:\WINDOWS\system32\wuaueng1.dll
16:10:08 | Unregistered: C:\WINDOWS\system32\wucltui.dll
16:10:08 | Registered: C:\WINDOWS\system32\wucltui.dll
16:10:08 | Unregistered: C:\WINDOWS\system32\wups.dll
16:10:08 | Registered: C:\WINDOWS\system32\wups.dll
16:10:08 | Unregistered: C:\WINDOWS\system32\wups2.dll
16:10:08 | Registered: C:\WINDOWS\system32\wups2.dll
16:10:08 | Unregistered: C:\WINDOWS\system32\wuweb.dll
16:10:08 | Registered: C:\WINDOWS\system32\wuweb.dll
16:10:08 | Registered: C:\WINDOWS\system32\ole32.dll
--- SSL/HTTPS/Cryptography ---
16:10:20 | Executed 'cmd.exe /c rmdir /q /s C:\WINDOWS\system32\Catroot2'
--- Registration: SSL/HTTPS/Cryptography ---
16:10:24 | Unregistered: C:\WINDOWS\system32\cryptdlg.dll
16:10:24 | Registered: C:\WINDOWS\system32\cryptdlg.dll
16:10:24 | Unregistered: C:\WINDOWS\system32\cryptui.dll
16:10:24 | Registered: C:\WINDOWS\system32\cryptui.dll
16:10:24 | Unregistered: C:\WINDOWS\system32\cryptext.dll
16:10:24 | Registered: C:\WINDOWS\system32\cryptext.dll
16:10:24 | Unregistered: C:\WINDOWS\system32\dssenh.dll
16:10:24 | Registered: C:\WINDOWS\system32\dssenh.dll
16:10:25 | Unregistered: C:\WINDOWS\system32\gpkcsp.dll
16:10:25 | Registered: C:\WINDOWS\system32\gpkcsp.dll
16:10:25 | Unregistered: C:\WINDOWS\system32\initpki.dll
16:11:01 | Registered: C:\WINDOWS\system32\initpki.dll
16:11:01 | Unregistered: C:\WINDOWS\system32\licdll.dll
16:11:01 | Registered: C:\WINDOWS\system32\licdll.dll
16:11:01 | Unregistered: C:\WINDOWS\system32\mssign32.dll
16:11:01 | Registered: C:\WINDOWS\system32\mssign32.dll
16:11:01 | Unregistered: C:\WINDOWS\system32\mssip32.dll
16:11:01 | Registered: C:\WINDOWS\system32\mssip32.dll
16:11:01 | Unregistered: C:\WINDOWS\system32\scardssp.dll
16:11:01 | Registered: C:\WINDOWS\system32\scardssp.dll
16:11:01 | Unregistered: C:\WINDOWS\system32\sccbase.dll
16:11:01 | Registered: C:\WINDOWS\system32\sccbase.dll
16:11:01 | Unregistered: C:\WINDOWS\system32\scecli.dll
16:11:02 | Registered: C:\WINDOWS\system32\scecli.dll
16:11:02 | Unregistered: C:\WINDOWS\system32\softpub.dll
16:11:02 | Registered: C:\WINDOWS\system32\softpub.dll
16:11:02 | Unregistered: C:\WINDOWS\system32\slbcsp.dll
16:11:02 | Registered: C:\WINDOWS\system32\slbcsp.dll
16:11:02 | Unregistered: C:\WINDOWS\system32\regwizc.dll
16:11:02 | Registered: C:\WINDOWS\system32\regwizc.dll
16:11:02 | Unregistered: C:\WINDOWS\system32\rsaenh.dll
16:11:02 | Registered: C:\WINDOWS\system32\rsaenh.dll
16:11:02 | Unregistered: C:\WINDOWS\system32\winhttp.dll
16:11:02 | Registered: C:\WINDOWS\system32\winhttp.dll
16:11:02 | Unregistered: C:\WINDOWS\system32\wintrust.dll
16:11:02 | Registered: C:\WINDOWS\system32\wintrust.dll
--- Registration: ActiveX controls/codecs
16:11:03 | Registered: C:\WINDOWS\system32\acelpdec.ax
16:11:03 | Registered: C:\WINDOWS\system32\actxprxy.dll
16:11:03 | Registered: C:\WINDOWS\system32\asctrls.ocx
16:11:03 | Registered: C:\WINDOWS\system32\daxctle.ocx
16:11:03 | Registered: C:\WINDOWS\system32\hhctrl.ocx
16:11:03 | Registered: C:\WINDOWS\system32\l3codecx.ax
16:11:03 | Registered: C:\WINDOWS\system32\licmgr10.dll
16:11:03 | Registered: C:\WINDOWS\system32\mpg4ds32.ax
16:11:05 | Registered: C:\WINDOWS\system32\msdxm.ocx
16:11:05 | Registered: C:\WINDOWS\system32\proctexe.ocx
16:11:05 | Registered: C:\WINDOWS\system32\tdc.ocx
16:11:05 | Registered: C:\WINDOWS\system32\wshom.ocx
--- Registration: Control Panel applets ---
16:11:05 | DllInstalled: C:\WINDOWS\system32\inetcpl.cpl
16:11:05 | DllInstalled: C:\WINDOWS\system32\appwiz.cpl
16:11:05 | Registered: C:\WINDOWS\system32\appwiz.cpl
16:11:05 | DllInstalled: C:\WINDOWS\system32\nusrmgr.cpl
16:11:05 | Registered: C:\WINDOWS\system32\nusrmgr.cpl
--- Registration: Direct[X|Draw|Show|Media] ---
16:11:05 | Registered: C:\WINDOWS\system32\quartz.dll
16:11:06 | Registered: C:\WINDOWS\system32\danim.dll
16:11:06 | Registered: C:\WINDOWS\system32\dmscript.dll
16:11:06 | Registered: C:\WINDOWS\system32\dmstyle.dll
16:11:06 | Registered: C:\WINDOWS\system32\dxmasf.dll
16:11:06 | Registered: C:\WINDOWS\system32\dxtmsft.dll
16:11:06 | Registered: C:\WINDOWS\system32\dxtrans.dll
16:11:07 | Registered: C:\WINDOWS\system32\sbe.dll
--- Registration: Programming cores/runtimes ---
16:11:07 | Registered: C:\WINDOWS\system32\atl.dll
16:11:07 | Registered: C:\WINDOWS\system32\corpol.dll
16:11:07 | Registered: C:\WINDOWS\system32\jscript.dll
16:11:07 | Registered: C:\WINDOWS\system32\dispex.dll
16:11:07 | Registered: C:\WINDOWS\system32\scrrun.dll
16:11:07 | Registered: C:\WINDOWS\system32\scrobj.dll
16:11:07 | Registered: C:\WINDOWS\system32\vbscript.dll
16:11:07 | Registered: C:\WINDOWS\system32\wshext.dll
--- Registration: Explorer/IE/OE/shell/WMP ---
16:11:07 | Registered: C:\WINDOWS\system32\activeds.dll
16:11:08 | DllInstalled: C:\WINDOWS\system32\browseui.dll
16:11:08 | Registered: C:\WINDOWS\system32\browseui.dll
16:11:08 | Registered: C:\WINDOWS\system32\browsewm.dll
16:11:08 | Registered: C:\WINDOWS\system32\cabview.dll
16:11:08 | Registered: C:\WINDOWS\system32\cdfview.dll
16:11:08 | Registered: C:\WINDOWS\system32\clbcatex.dll
16:11:08 | Registered: C:\WINDOWS\system32\clbcatq.dll
16:11:09 | Registered: C:\WINDOWS\system32\comcat.dll
16:11:09 | Registered: C:\WINDOWS\system32\cscui.dll
16:11:09 | Registered: C:\WINDOWS\system32\credui.dll
16:11:09 | Registered: C:\WINDOWS\system32\datime.dll
16:11:09 | Registered: C:\WINDOWS\system32\devmgr.dll
16:11:09 | Registered: C:\WINDOWS\system32\dfsshlex.dll
16:11:09 | Registered: C:\WINDOWS\system32\dmdlgs.dll
16:11:09 | Registered: C:\WINDOWS\system32\dmdskmgr.dll
16:11:09 | Registered: C:\WINDOWS\system32\dmloader.dll
16:11:09 | Registered: C:\WINDOWS\system32\dmocx.dll
16:11:09 | Registered: C:\WINDOWS\system32\dmview.ocx
16:11:10 | DllInstalled: C:\WINDOWS\system32\dsuiext.dll
16:11:10 | Registered: C:\WINDOWS\system32\dsuiext.dll
16:11:10 | DllInstalled: C:\WINDOWS\system32\dsquery.dll
16:11:10 | Registered: C:\WINDOWS\system32\dsquery.dll
16:11:10 | Registered: C:\WINDOWS\system32\dskquoui.dll
16:11:10 | Registered: C:\WINDOWS\system32\els.dll
16:11:10 | Registered: C:\WINDOWS\system32\es.dll
16:11:10 | Registered: C:\WINDOWS\system32\fontext.dll
16:11:10 | Registered: C:\WINDOWS\system32\hlink.dll
16:11:11 | Registered: C:\WINDOWS\system32\hnetcfg.dll
16:11:11 | Registered: C:\WINDOWS\system32\iedkcs32.dll
16:11:11 | Registered: C:\WINDOWS\system32\iepeers.dll
16:11:11 | Error 127: C:\WINDOWS\system32\iesetup.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702
16:14:17 | Error 127: C:\WINDOWS\system32\iesetup.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702
16:15:02 | Registered: C:\WINDOWS\system32\ils.dll
16:15:02 | Error 127: C:\WINDOWS\system32\imgutil.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702
16:15:41 | Registered: C:\WINDOWS\system32\inetcfg.dll
16:15:41 | Registered: C:\WINDOWS\system32\inetcomm.dll
16:15:41 | Error 127: C:\WINDOWS\system32\inseng.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702
16:15:55 | Error 127: C:\WINDOWS\system32\inseng.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702
16:16:06 | Registered: C:\WINDOWS\system32\laprxy.dll
16:16:07 | Registered: C:\WINDOWS\system32\lmrt.dll
16:16:07 | Registered: C:\WINDOWS\system32\mlang.dll
16:16:07 | Registered: C:\WINDOWS\system32\mmcndmgr.dll
16:16:07 | Registered: C:\WINDOWS\system32\mmcshext.dll
16:16:07 | Registered: C:\WINDOWS\system32\mscoree.dll
16:16:07 | Error 127: C:\WINDOWS\system32\mshtml.dll is not registerable or the file is corrupted. Version: 8.00.6001.18928
16:16:35 | Error 127: C:\WINDOWS\system32\mshtml.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18928
16:16:42 | Registered: C:\WINDOWS\system32\mshtmled.dll
16:16:42 | Registered: C:\WINDOWS\system32\msieftp.dll
16:16:42 | Registered: C:\WINDOWS\system32\msoeacct.dll
16:16:42 | Registered: C:\WINDOWS\system32\msr2c.dll
16:16:42 | Error 127: C:\WINDOWS\system32\msrating.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702
16:16:57 | DllInstalled: C:\WINDOWS\system32\mydocs.dll
16:16:57 | Registered: C:\WINDOWS\system32\mydocs.dll
16:16:57 | Registered: C:\WINDOWS\system32\mstime.dll
16:16:58 | Registered: C:\WINDOWS\system32\netcfgx.dll
16:16:58 | DllInstalled: C:\WINDOWS\system32\netplwiz.dll
16:16:58 | Registered: C:\WINDOWS\system32\netplwiz.dll
16:16:58 | Registered: C:\WINDOWS\system32\netman.dll
16:16:58 | Registered: C:\WINDOWS\system32\netshell.dll
16:16:58 | Registered: C:\WINDOWS\system32\ntmsevt.dll
16:16:58 | Registered: C:\WINDOWS\system32\ntmsmgr.dll
16:16:58 | DllInstalled: C:\WINDOWS\system32\ntmssvc.dll
16:16:58 | Registered: C:\WINDOWS\system32\ntmssvc.dll
16:16:58 | Error 127: C:\WINDOWS\system32\occache.dll is not registerable or the file is corrupted. Version: 8.00.6001.18923
16:17:13 | Error 127: C:\WINDOWS\system32\occache.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18923
16:17:18 | Registered: C:\WINDOWS\system32\ole32.dll
16:17:18 | Registered: C:\WINDOWS\system32\oleaut32.dll
16:17:18 | Registered: C:\WINDOWS\system32\oleacc.dll
16:17:18 | Registered: C:\WINDOWS\system32\olepro32.dll
16:17:18 | DllInstalled: C:\WINDOWS\system32\photowiz.dll
16:17:18 | Registered: C:\WINDOWS\system32\photowiz.dll
16:17:18 | Error 127: C:\WINDOWS\system32\pngfilt.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702
16:17:29 | Registered: C:\WINDOWS\system32\remotepg.dll
16:17:29 | Registered: C:\WINDOWS\system32\rpcrt4.dll
16:17:29 | Registered: C:\WINDOWS\system32\rshx32.dll
16:17:29 | Registered: C:\WINDOWS\system32\sendmail.dll
16:17:29 | Registered: C:\WINDOWS\system32\slayerxp.dll
16:17:30 | DllInstalled: C:\WINDOWS\system32\shdocvw.dll
16:17:31 | Registered: C:\WINDOWS\system32\shdocvw.dll
16:17:31 | Registered: C:\WINDOWS\system32\shell32.dll
16:17:37 | DllInstalled: C:\WINDOWS\system32\shell32.dll
16:17:37 | Registered: C:\WINDOWS\system32\shmedia.dll
16:17:37 | DllInstalled: C:\WINDOWS\system32\shimgvw.dll
16:17:37 | Registered: C:\WINDOWS\system32\shimgvw.dll
16:17:37 | DllInstalled: C:\WINDOWS\system32\shsvcs.dll
16:17:38 | Registered: C:\WINDOWS\system32\shsvcs.dll
16:17:38 | Registered: C:\WINDOWS\system32\srclient.dll
16:17:38 | Unregistered: C:\WINDOWS\system32\stobject.dll
16:17:38 | Registered: C:\WINDOWS\system32\stobject.dll
16:17:38 | DllInstalled: C:\WINDOWS\system32\themeui.dll
16:17:38 | Registered: C:\WINDOWS\system32\themeui.dll
16:17:38 | Registered: C:\WINDOWS\system32\twext.dll
16:17:39 | DllInstalled: C:\WINDOWS\system32\urlmon.dll
16:17:39 | Registered: C:\WINDOWS\system32\urlmon.dll
16:17:39 | Registered: C:\WINDOWS\system32\userenv.dll
16:17:39 | Error 127: C:\WINDOWS\system32\webcheck.dll is not registerable or the file is corrupted. Version: 8.00.6001.18702
16:17:51 | Error 127: C:\WINDOWS\system32\webcheck.dll is not DLLInstall-able or the file is corrupted. Version: 8.00.6001.18702
16:17:57 | Registered: C:\WINDOWS\system32\webvw.dll
16:17:57 | Registered: C:\WINDOWS\system32\winhttp.dll
16:17:57 | DllInstalled: C:\WINDOWS\system32\wininet.dll
16:17:57 | Registered: C:\WINDOWS\system32\zipfldr.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdadc.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaenum.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaer.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaipp.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaora.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaosp.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaps.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdasc.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdasql.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdatt.dll
16:17:57 | Registered: C:\Program Files\Common Files\system\Ole DB\msdaurl.dll
16:17:58 | Registered: C:\Program Files\Common Files\system\Ole DB\msdmeng.dll
16:17:58 | Registered: C:\Program Files\Common Files\system\Ole DB\msdmine.dll
16:17:58 | Registered: C:\Program Files\Common Files\system\Ole DB\msmdcb80.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\msmdgd80.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\msolap80.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\msolui80.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\msxactps.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\oledb32r.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\sqloledb.dll
16:17:59 | Registered: C:\Program Files\Common Files\system\Ole DB\sqlxmlx.dll

[SuperDave]

Re-run MBAM:

Code:
Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply..
*****************************************************
Please download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it



Click the "Scan" button to start scan

Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives



On completion of the scan click save log, save it to your desktop and post in your next reply
*****************************************************
Download Combofix from any of the links below, and save it to your DESKTOP. 

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click ComboFix.exe to run it.
  
  You will see the following image:
  

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

[mya2012]

Hi SuperDave,

I ran the Malwarebytes anti-malware and aswMBR.exe and i saved the report as you said however after disabling
the anti virus software and running the Combofix in the middle of the process (when it said : stage 75 completed)the screen
suddenly went black and windows re started again and the the same message appeared which i used to get from begining
saying :windows had to shut down to prevent damages to your computer as a result of installing a new software or hardware.
so i had to go  for system recovery again and basically all the saved reports are lost.

[SuperDave]

so i had to go  for system recovery again and basically all the saved reports are lost.

Did you do a System Recovery or did you do a System Restore?

[mya2012]

no i did system recovery as it went to the same kind of screen when I initially had problem with running windows.

[SuperDave]

no i did system recovery as it went to the same kind of screen when I initially had problem with running windows.

So, now your computer is back to square one?