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Author Topic: My recommendations for problem free computing  (Read 4110 times)

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Interleave

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My recommendations for problem free computing
« on: July 08, 2012, 10:23:13 PM »
I have been in the computer repair biz for more years than I care to think about, but I have settled into some tried and true software routines that are:

1. free (or close to it)
2. effective
3. Easy to use

I highly recommend the free (or paid) version of CCLEANER. (google it if you have never heard of it).
I also recommend (to keep those pesky trojans and viruses away) Microsoft Security Essentials and Malwarebytes
Accidentally deleted a file? Recuva is a great little tool for recovering accidentally deleted files.
Ever have to replace a keyboard on a laptop and one of the keys was screwed up and wouldn't let you work? Sharpkeys is your answer.
Need to back up your hard drives? Whether just files or sector by sector or a complete clone? Acronis does the trick. It's not free but $50 ain't bad.
Ad-aware is great for spyware detection and removal
Need to create a macro? Try DoItAgain
Not really happy with Windows disk defragmenter? Try Defraggler
Want to keep an eye on your network and find out where possible troublespots are or pick up on potential intruders?
Try Colasoft Capsa 7 free. You have to take a look at this program - it's phenomenal (you might want to have some background in protocol analysis to figure out what it's telling you though).
Want to make sure that when you uninstall a program, you get EVERYTHING? I recommend Revo Uninstaller pro. I don't think you'll find a better product than this for what you want to do.
Can't delete a file? Try FileASSASSIN (free)

I could go on forever (but I won't). If you are truly interested in keeping your computer running like new then many of these utilities (defrag, virus removal, ccleaner) will keep you going smooth. The rest are just great tools to have in your kit in case disaster strikes or you need to find a problem.
Pc/laptop repair and upgrade expert. Love the new Ubuntu. Not so much Windows 8.

copespeak



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Re: My recommendations for problem free computing
« Reply #1 on: July 11, 2012, 05:35:01 AM »
I've used Crap Cleaner for years and it's fantastic. I recently installed it on my friend's totally gummed up machine, and got it running in ten minutes. Really excellent.

jim.mar



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Re: My recommendations for problem free computing
« Reply #2 on: July 12, 2012, 12:18:09 PM »
I am a little afraid of CC.  I am afraid of what it might do to the registery..   And I am never sure whether I should delete everything it suggests or not.  Do you have any guide lines that I might follow

Also, what is Microsoft Security Essentials?  And how do we get it??
You are much appreciated..     Thank you ,

jim.mar



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Re: My recommendations for problem free computing
« Reply #3 on: July 12, 2012, 12:40:24 PM »
I just tried to download MS Security Essentials.   It said that  I must uninstall all antivirus and malware programs which I have running.  These include Superantispyware, avast,  and Malwarebytes, all  of which I though were pretty good programs.   Am i wrong in that??
You are much appreciated..     Thank you ,

Salmon Trout

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Re: My recommendations for problem free computing
« Reply #4 on: July 12, 2012, 12:56:35 PM »
You only need one good antivirus program. It is a bad idea to have more than one running at a time.

Allan

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Re: My recommendations for problem free computing
« Reply #5 on: July 12, 2012, 01:01:58 PM »
Agreed - only one av installed at a time. Also, regarding ccleaner it is essentially a benign utility as long as you do not use the registry cleaning module. You should never use ANY registry cleaner - the best of them do nothing helpful and the worst of them will render your system useless.

jim.mar



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Re: My recommendations for problem free computing
« Reply #6 on: July 12, 2012, 01:23:16 PM »
Thank you all.  I really appreciate the help that I get from this forum.  I try not to abuse it.    JIM
You are much appreciated..     Thank you ,

Zylstra

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Re: My recommendations for problem free computing
« Reply #7 on: July 13, 2012, 09:40:23 PM »
I am a little afraid of CC.  I am afraid of what it might do to the registery..   And I am never sure whether I should delete everything it suggests or not.  Do you have any guide lines that I might follow
CCleaner is what we might call a "light" registry cleaner, or even "safe".
It really only goes about detecting entries that are for-sure unnessasary and/or dead.

I have been using CCleaner on my own and family computers, client computers, and business computers for a very long time now. Even in its earlier days, it was quite good.
I always select "Yes" when prompted for backup, but I have never once had to use a backup made by CCleaner because I have never had it go wrong.
I do not usually run CCleaner unless the entries exceed the number that can fit on the space on the screen. (I am convinced that this is the most technical way to determine if it needs cleaning or not...)

CCleaner support says on its page asking if CCleaner is safe:
"Yes. CCleaner is absolutely safe to use.
CCleaner only removes files that we know that you no longer need. It has been downloaded nearly 1 billion times since it was first released in 2004 making it one of the world's most popular software titles." - Piriform ( http://support.piriform.com/entries/21184736-is-ccleaner-safe-to-use )
Although download numbers themselves do not say much, that is an incredible number. Lots of technicians and home users trust CCleaner.


I wanted to chime in on Defraggler, which is also developed by Piriform.
I think it is a great program. I do not think a noticeable difference will come into play when comparing Defraggler to Windows 7 defragmenter, but what I do observe is that Defraggler supports scheduling which is great for Windows XP, ME, 2000, and 98, and it just lets you do more.
I use it on Windows 7 because it lets me move large files to the end of the drive which is a feature useful for me since I have so many old movies.


Also chiming in on the AV discussion:
Indeed, in many cases, having more than one AV program will quickly render your computer unusable until one is removed. (AV scanners integrate themselves in such a way that they tend to be incompatible with having more than one program running).

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Re: My recommendations for problem free computing
« Reply #8 on: July 13, 2012, 11:44:21 PM »
CCleaner is what we might call a "light" registry cleaner, or even "safe".
It really only goes about detecting entries that are for-sure unnessasary and/or dead.
The number of problems I've seen fixed by a CCleaner registry clean are far outweighed by the number of problems I've seen it cause. Wha.t seals the deal for me is that the problems it fixes are usually something innocuous , like a message or "missing file" error on startup, whereas the problems range from Office not working entirely, Photoshop suddenly being unable to read and write to a network drive, and even entirely unbootable systems. Most commonly, it can often break network-based setups if all the network drives aren't mapped, both because the drive specification would be invalid (leading the cleaner to assume the file doesn't exist and that the entry is invalid) or because the cleaner program is too stupid to understand the need to use the Wide character functions and prepend paths with /?// and thus entries longer than 240 characters get truncated, resulting in that the once again not finding said file and marking it as invalid. This doesn't really mix well with it's disregard for UNC at all, which are disregarded as invalid because they don't have a drive letter.


 It is not nearly 100% safe, though it is definitely less aggressive than a lot of registry cleaners.  there are regular topics titled "CCleaner killed my computer!" and similar in the Piriform forums. Since it's not 100% safe, any recommendation to use it's Registry cleaner component is taking a gamble with another person's machine. The Disk cleaning component is fine, if only because it pretty much just does things you could already do at once- run disk cleanup, clear Browser cache's, etcetera.

The only way to use it the Registry Cleaning part "safely" is to inspect the results, but if you are able to do that and know what they mean, you probably wouldn't be using the cleaner in the first place.



Quote
I always select "Yes" when prompted for backup, but I have never once had to use a backup made by CCleaner because I have never had it go wrong.
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Quote
CCleaner support says on its page asking if CCleaner is safe:
"Yes. CCleaner is absolutely safe to use.
CCleaner only removes files that we know that you no longer need. It has been downloaded nearly 1 billion times since it was first released in 2004 making it one of the world's most popular software titles." - Piriform ( http://support.piriform.com/entries/21184736-is-ccleaner-safe-to-use )
Although download numbers themselves do not say much, that is an incredible number. Lots of technicians and home users trust CCleaner.
Aren't they pulling out an ad populum fallacy here? Instead of actually providing any strong reasoning as to why CCleaner is safe, they just appeal to it's popularity as proof that it's safe. That's begging the question.

Quote
Windows 7 defragmenter, but what I do observe is that Defraggler supports scheduling which is great for Windows XP, ME, 2000, and 98

Hopefully it just provides a UI from which it creates jobs using the "Scheduled Tasks"/"Task Scheduler" component present on all those systems. (as opposed to one of those dumb reinvent the idea of scheduling things that requires you to run some program in the background to launch the defragmentor). most of them do, but this doesn't really add functionality as much as make existing functionality present in the OS available.

Quote
Indeed, in many cases, having more than one AV program will quickly render your computer unusable until one is removed. (AV scanners integrate themselves in such a way that they tend to be incompatible with having more than one program running).
The problem with multiple AV scanners in the background is that, from the point of view of Anti-Virus A, the actions of Anti-Virus B could easily fit the profile of malware- Even the act of 'cleaning' or moving a file to a quarantine or whatever they do these days could be interpreted by a separate AV as malicious behaviour. All the other AV sees is some other program hooking and changing process memory, injecting executable code into processes, hooking system import tables to redirect functions like CreateFile/RegOpenKey/etc. to point to it's own functions. All of these are the hallmarks of viruses and malware, in the last case, specifically of rootkits. So what will happen is the second AV sees this, and goes "OMG there is a virus" and prompts the user. The poor user, thinking they are infected, and being presented with the typical over the top prompt screens AVs use, will often choose to 'clean' the infected file. Of course, what makes this worse is typically both AV programs see each other at the same time, so every program load will sometimes show an infection prompt from both AVs simultaneously, misleading the user into thinking that the file is infected,(why else would both the AVs show a prompt right after they ran it?) when the reason for the detection was in fact the operation of both AVs from the reference frame of the other.

What usually ensues when the user clicks to "clean" is a battle. First, the "cleaning" AV needs to try to unhook the functions the other AV is using safely. This just makes things worse, since AVs are usually built to detect this since it is a method that could easily be deployed by actual malware to circumvent AV programs. So now it's alarm bells are going off. So the user tells <it> to clean, and now we have both AV softwares duking it out trying to dehook each other and presenting the user with dialogs.

In the meantime, said user is getting nothing useful done and is probably stressing out thinking they have a major malware infection when in fact all they have is two AV programs in a collosal battle for domination, each one running as though the other were an evil piece of malware that is fighting back.
I was trying to dereference Null Pointers before it was cool.