CB:
He will have to edit the registry:
1. Start > Run
2. Type REGEDIT
3. Browse to the following keys and remove any programs that are not wanted as startup programs:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Runonce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunonceEx
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunonceEx
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Runonce
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunonceEx
There are other keys where startup programs may be launched, but this is a good starting place.
IMPORTANT: Make sure he backs up the entire registry, or at least backs up any keys before he deletes them. To back up the full registry: In Regedit, select File > Export and save the registry backup to a secure folder on the hard drive.
Best regards,
Doc