Good evening High1 and welcome to CH
Here is the link for updated software / drivers and the FAQ section
http://fourcorners.com/t2mp3.html.
Yes it is going off of there web site
"I get the impression Windows cannot see the device," Q. What operating systems is this software compatible with?
A. Windows XP, Vista and 7 (official retail release versions only).
Try putting fresh batteries in the unit "
It didn't work." Q. A tape is in the player, why doesn't it turn when I press play?
A. Your USB port might not be able to output sufficient power. Try putting batteries in the player.
A. Has it reached the end of the tape? If so, open the player and turn the cassette over.
Hope this helps, please let us know how you make out. Mike