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Author Topic: Trend Micro Antispyware + Webroot?  (Read 9221 times)

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clar5

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    Trend Micro Antispyware + Webroot?
    « on: October 17, 2012, 07:55:29 AM »
    I have had my laptop for five years now and never had a virus on it. When I purchased it from Best Buy they installed both Trend Micro and Webroot on it, and I have had both set up for automatic renewal. Last year when they both renewed, Trend Micro updated me to Trend Micro with Antispyware. My computer was also acting funky because of it, but I was able to solve it on my own and both have been working fine for the year.

    My renewal is coming up next month, should I renew both or will I be okay with just one over the other (Trend Micro over Webroot).

    Note, I have never ever had a virus on this laptop and its a Gateway running Vista.

    Dr Jay

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    Re: Trend Micro Antispyware + Webroot?
    « Reply #1 on: October 17, 2012, 10:40:37 AM »
    I suspect that you may be running too much realtime protection of security programs. Keep in mind that running too much realtime protection can cause more problems rather than prevent them. Also, can cause system crashes, and even false positives.

    It is probably best if Trend Micro's protection is running. Unless you have Webroot SecureAnywhere, then go with that.

    It seems pretty weird that Best Buy "techies" would do that. Shows you how much they know. :P
    ~Dr Jay

    clar5

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      Re: Trend Micro Antispyware + Webroot?
      « Reply #2 on: October 17, 2012, 01:36:08 PM »
      Its Webroot Internet Security Essentials and Trend Micro Antivirus plus Antispyware.

      + I also have Malwarebytes that I do run every week in safe mode (free version).

      Dr Jay

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      Re: Trend Micro Antispyware + Webroot?
      « Reply #3 on: October 17, 2012, 01:40:24 PM »
      I'd say Webroot Internet Security Essentials. Go with that only. :)
      ~Dr Jay

      clar5

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        Re: Trend Micro Antispyware + Webroot?
        « Reply #4 on: October 17, 2012, 01:44:23 PM »
        Even though its not Anti-virus? The people at Best Buy explained it to me as being one is for Spyware only (Webroot) and one is Anti-virus (Trend Micro).


        Dr Jay

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        Re: Trend Micro Antispyware + Webroot?
        « Reply #5 on: October 17, 2012, 01:56:17 PM »
        That's incorrect.

        Trend Micro Antivirus plus Antispyware is a combined solution.

        Webroot Internet Security Essentials involves a group of solutions: antivirus, antispyware, firewall, etc. However, it is now known as Webroot SecureAnywhere: http://www.webroot.com/En_US/consumer-products-secureanywhere-internet-security-plus.html

        Chat with an agent of Webroot and see if you are upgrade-eligible for SecureAnywhere at the renewal price.
        ~Dr Jay

        clar5

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          Re: Trend Micro Antispyware + Webroot?
          « Reply #6 on: October 17, 2012, 02:11:20 PM »
          I think I might be, if I can even get a small discount it would be worth to me instead of paying for two products which contradict one another...

          Dr Jay

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          Re: Trend Micro Antispyware + Webroot?
          « Reply #7 on: October 17, 2012, 02:26:47 PM »
          Indeed. Kudos!
          ~Dr Jay

          ninjatex



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          Re: Trend Micro Antispyware + Webroot?
          « Reply #8 on: October 17, 2012, 06:53:30 PM »
          If you're going to renew, I'd suggest checking online for discounts and coupons (retailmenot.com often has some good ones). I often suggest to clients that they not pay for antivirus. There's plenty of free antivirus programs out there (AVG, avira, just to name a few) that do the job just fine.
          Senior Technician at Call The Ninja Computer Repair
          Serving Eugene, OR
          http://www.calltheninja.com

          Dr Jay

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          Re: Trend Micro Antispyware + Webroot?
          « Reply #9 on: October 18, 2012, 09:46:11 AM »
          There may be free antivirus programs available, but they're not enough!

          Premium antivirus software provides the best antivirus protection and safeguards your computer, your identity, and all of your personal information saved on the computer. Some programs provide extra features, such as free online backup, auto-sandbox (which runs your programs in a safe environment to make sure they are not malicious), and social networking protection. Without these core features, you run the risk of having your identity stolen.

          What a free antivirus program does not provide is identity protection, which is a critical component in today's malware world!
          ~Dr Jay

          ninjatex



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          Re: Trend Micro Antispyware + Webroot?
          « Reply #10 on: October 18, 2012, 08:28:23 PM »
          There may be free antivirus programs available, but they're not enough!

          Premium antivirus software provides the best antivirus protection and safeguards your computer, your identity, and all of your personal information saved on the computer. Some programs provide extra features, such as free online backup, auto-sandbox (which runs your programs in a safe environment to make sure they are not malicious), and social networking protection. Without these core features, you run the risk of having your identity stolen.

          What a free antivirus program does not provide is identity protection, which is a critical component in today's malware world!
          I would disagree with this pretty strongly. Throughout many years, I have repaired computers that had a variety of anti-malware suites on them and the difference I've seen between free and paid anti-virus is about 10%. A lot of anti-virus companies heap a bunch of features onto their software which I honestly don't think do anything including "identity protection" whatever that means. The sandbox is also not such an amazing tool, Windows already does this to some extent and many viruses do routinely break through the security provided by paid anti-virus software with such a feature.

          Paid anti-virus products are focused on one thing: sales. They want to sell as many products as possible and that's why you see "features" that don't actually give users any additional protection. It's the "Geek Squad" model for computer security -- make as much money off every customer regardless of what you actually do for them. Free anti-virus products, on the other hand, are focused on fighting viruses and "upgrading" users to their pro versions which give them benefits like online backup, being able to use the program for business purposes, etc. As a result, many free anti-virus programs are way more lightweight than their paid competitors. Once a user has bought a one year norton subscription, they're stuck with it and would feel like they wasted their money if they uninstalled it. If they are using a free anti-virus and it's slowing their computer down, they'll quickly un-install it but you can't say the same for paid anti-virus where they are locked in.

          Overall, the most important anti-virus doesn't even require any installation: it's the user. If they go around clicking on every link they see and running programs from un-reputable sources then yeah, they're going to get viruses and it doesn't matter which anti-virus they have. If they're smart, anti-virus is more like a "failsafe" and the most cautious users don't even need antivirus.
          Senior Technician at Call The Ninja Computer Repair
          Serving Eugene, OR
          http://www.calltheninja.com

          Dr Jay

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          Re: Trend Micro Antispyware + Webroot?
          « Reply #11 on: October 19, 2012, 02:18:46 AM »
          You may disagree with this pretty strongly, but look at the evidence (I'll link to my blog so you know that my computer security knowledge is authentic)...

          Another Java vulnerability, 30 holes

          Many antivirus companies fail to block Java exploit

          See the swell of computer security


          Most free antivirus products do not include the intrusion detection system that many paid antivirus programs have. Which is bad, because IDS helps to protect files and the Registry from unwanted modification.

          The computer security industry is booming big time, because there are millions of computer security workers still needed in order to keep up with the constant vulnerabilities, threat of cyberwar, etc.

          My experience with paid antivirus is that I felt more secure knowing that I had an antivirus program that was protecting me. Why do you think Kaspersky software is so popular, even though they DON'T have a free antivirus?

          AVG, Avira, Microsoft, Avast, ZoneAlarm, Comodo, and Lavasoft provide a free antivirus as a temporary means, and as a relief for those who cannot currently buy an antivirus product.

          When I had Avast! Free, I tried many occasions to download a malware file, and was successful on getting it to my Desktop, but once it got there, the scanner detected it and warned me. HOWEVER, when I got paid Avast Internet Security for reduced price of $20 (thanks to an awesome special), it blocked the malware at the connection. It wouldn't even allow me to TRY to download it. The web shield was lightning fast.

          The scanning engine on paid antivirus is so much fast, and less resource intensive, that it made for a beautiful thing.

          Further, without a defense-in-depth PC strategy, consumers run extreme risk of having their identity stolen (yes with just a single virus), and the threat is real! Computer security threats and malware are punishable by law now. It's gotten serious. Open your eyes!

          Actual statistics show social network security hazards are real and becoming a real problem. That's why Facebook has allied with key antivirus companies, to provide a PAID antivirus solution or internet security solution. The ones offered, except for Microsoft Security Essentials, are PAID versions.

          Don't believe me security holes are a problem to users? Take a look at Google grants, which gives away money to find security holes in its products, such as Chrome.

          Meanwhile, there are so many security problems in popular browsers, like Firefox, and the users of these browsers need extra protection to protect from the vulnerability of the bugs.

          And with many people suffering data loss, it is important to have a security system that helps salvage your important data.

          Read more on the difficulty of malware threats in the 2010+ era:
          http://secureconnexion.wordpress.com/2012/06/22/running-virtual-analysis-on-malware-is-failing-these-days/
          http://secureconnexion.wordpress.com/2012/09/28/fall-malware-threats-2012/
          http://secureconnexion.wordpress.com/2012/09/19/zeroaccesssirefef-infects-up-to-9-million-pcs/
          http://secureconnexion.wordpress.com/2012/07/27/rakshasa-case-study-really-undetectable/
          http://secureconnexion.wordpress.com/2012/06/18/six-arrested-in-japan-for-android-malware/
          http://secureconnexion.wordpress.com/2012/06/14/watch-out-this-android-malware-is-top-game/


          Please make sure to check out all the appropriate links, before coming back with your rebuttal. And make sure to keep it ethical, or I will close this topic.

          And think twice before arguing with a computer security student/professional. ;)
          ~Dr Jay

          ninjatex



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          Re: Trend Micro Antispyware + Webroot?
          « Reply #12 on: October 20, 2012, 07:36:25 PM »
          You may disagree with this pretty strongly, but look at the evidence (I'll link to my blog so you know that my computer security knowledge is authentic)...

          Another Java vulnerability, 30 holes

          Many antivirus companies fail to block Java exploit

          See the swell of computer security


          Most free antivirus products do not include the intrusion detection system that many paid antivirus programs have. Which is bad, because IDS helps to protect files and the Registry from unwanted modification.

          The computer security industry is booming big time, because there are millions of computer security workers still needed in order to keep up with the constant vulnerabilities, threat of cyberwar, etc.

          My experience with paid antivirus is that I felt more secure knowing that I had an antivirus program that was protecting me. Why do you think Kaspersky software is so popular, even though they DON'T have a free antivirus?

          AVG, Avira, Microsoft, Avast, ZoneAlarm, Comodo, and Lavasoft provide a free antivirus as a temporary means, and as a relief for those who cannot currently buy an antivirus product.

          When I had Avast! Free, I tried many occasions to download a malware file, and was successful on getting it to my Desktop, but once it got there, the scanner detected it and warned me. HOWEVER, when I got paid Avast Internet Security for reduced price of $20 (thanks to an awesome special), it blocked the malware at the connection. It wouldn't even allow me to TRY to download it. The web shield was lightning fast.

          The scanning engine on paid antivirus is so much fast, and less resource intensive, that it made for a beautiful thing.

          Further, without a defense-in-depth PC strategy, consumers run extreme risk of having their identity stolen (yes with just a single virus), and the threat is real! Computer security threats and malware are punishable by law now. It's gotten serious. Open your eyes!

          Actual statistics show social network security hazards are real and becoming a real problem. That's why Facebook has allied with key antivirus companies, to provide a PAID antivirus solution or internet security solution. The ones offered, except for Microsoft Security Essentials, are PAID versions.

          Don't believe me security holes are a problem to users? Take a look at Google grants, which gives away money to find security holes in its products, such as Chrome.

          Meanwhile, there are so many security problems in popular browsers, like Firefox, and the users of these browsers need extra protection to protect from the vulnerability of the bugs.

          And with many people suffering data loss, it is important to have a security system that helps salvage your important data.

          Read more on the difficulty of malware threats in the 2010+ era:
          http://secureconnexion.wordpress.com/2012/06/22/running-virtual-analysis-on-malware-is-failing-these-days/
          http://secureconnexion.wordpress.com/2012/09/28/fall-malware-threats-2012/
          http://secureconnexion.wordpress.com/2012/09/19/zeroaccesssirefef-infects-up-to-9-million-pcs/
          http://secureconnexion.wordpress.com/2012/07/27/rakshasa-case-study-really-undetectable/
          http://secureconnexion.wordpress.com/2012/06/18/six-arrested-in-japan-for-android-malware/
          http://secureconnexion.wordpress.com/2012/06/14/watch-out-this-android-malware-is-top-game/


          Please make sure to check out all the appropriate links, before coming back with your rebuttal. And make sure to keep it ethical, or I will close this topic.

          And think twice before arguing with a computer security student/professional. ;)

          The java links are irelevat to the anti-virus discussion. If java has a security hole and Sun or the user fail to update, anti-virus shouldn't protect them from that. Anti-virus should, however, protect them from any payloads delivered through that vulnerability. Many people get viruses not because their anti-virus couldn't protect them, but because they continually ignored warnings to upgrade their software including the anti-virus software itself!

          I'm not saying viruses and security holes aren't a threat here, they certainly are and user education can prevent a whole lot more than a $10 a month subscription to a service that by design can only prevents threats that are known about and already out in the wild.

          Again, agree to disagree none of the links you provided showed that paid anti-virus programs actually block significantly more threats than free ones.
          Senior Technician at Call The Ninja Computer Repair
          Serving Eugene, OR
          http://www.calltheninja.com

          Dr Jay

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          Re: Trend Micro Antispyware + Webroot?
          « Reply #13 on: October 21, 2012, 03:57:36 AM »
          Here are reasons why you don't know what you're talking about...

          Quote
          If java has a security hole and Sun or the user fail to update, anti-virus shouldn't protect them from that.


          If Java has a security hole? How about many security holes? Have you not heard? It's Oracle that owns the Java product line, not Sun [Microsystems] anymore.

          If antivirus shouldn't protect my computer from vulnerabilities, then what will? If a real life virus got in my body, it was because of a vulnerability, so I take a vaccine (antivirus) to protect me from the vulnerability next time to avoid the virus. Get the analogy? That's why vulnerability management and prevention is so important, because it would prevent the virus from even having a chance at getting installed. Further, vulnerability prevention in antivirus software is just as important as blocking viruses themselves.

          Quote
          Many people get viruses not because their anti-virus couldn't protect them, but because they continually ignored warnings to upgrade their software including the anti-virus software itself!

          Many people get viruses through vulnerabilities. If people would read the news, and not skip over the security section, they could learn how to protect themselves. They may fail to upgrade the antivirus software, but there are measures being taken by both antivirus companies AND operating system companies (such as Microsoft, Apple, Ubuntu, etc.) to manage the vulnerabilities associated with that (by forming a strategic alliance with security companies), in hopes to help update/upgrade those products.

          Quote
          I'm not saying viruses and security holes aren't a threat here, they certainly are and user education can prevent a whole lot more than a $10 a month subscription to a service that by design can only prevents threats that are known about and already out in the wild.

          This makes no sense. Re-read the sentence, and tell me if you would understand this. Why would somebody want to prevent a $10 a month service?

          By design, antivirus was originally supposed to prevent viruses from doing anymore damage, by scanning the system and looking for bad code. Then, it was the ability to prevent the install of viruses by scanning the threats in real-time (which was only allowed Windows XP and up).

          Now, heuristics and other algorithms spot more viruses/malware because they rely on behavior of the file, which they run in a self-contained sandbox, called virtualization. If malware is found by the analyzer built in to most antivirus programs these days, the program is marked as malware if it relates to other threats, or labeled new malware if it is suspicious.

          We've come a long way, in which now vulnerability prevention is in play, which is strengthening heuristics and algorithms. I would hate to give my product away for free, if I knew I spent 800-1000 man hours writing code, and double that in researching malware.

          Quote
          Again, agree to disagree none of the links you provided showed that paid anti-virus programs actually block significantly more threats than free ones.

          I don't agree to disagree to people that think they know what they're talking about, and don't listen to experts. I agree to disagree to people that made a solid, rational opinion. All you have done was contradict myself, because you are part of a community of people that think all software should be free. You lack the ability to believe in solid, awesome software, such as Adobe Creative Suite, Kaspersky PURE or Antivirus or Internet Security, etc.

          As I explained above, it's not about blocking [known] threats, it's about discovering unknown threats and vulnerabilities and being ahead of the game. Free antivirus does a job that paid antivirus cannot do, provide a temporary means, so that people don't have to go without antivirus software. However, the astute person can save themselves from computer heartache, by getting a paid antivirus software.

          Many people, some who claim to have not had problems with viruses, are big supporters of free antivirus. Meanwhile, they are promoting free antivirus like the black plague, putting users at risk for zero-day vulnerabilities.

          Anyway, I've had enough trying to explain this, but at least the data is here so people can learn from a security teacher.
          « Last Edit: October 21, 2012, 06:42:00 AM by DragonMaster Jay »
          ~Dr Jay