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Author Topic: Redirects, bad performance  (Read 8298 times)

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kolby

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Unknown
    Redirects, bad performance
    « on: December 04, 2012, 02:10:21 PM »
    I don't know what else to do! Ive ran S&D, malewarebytes, hijack this, avg, regrun, and cc cleaner. I always get redirected when Im on the internet and my computers overall performance is horrible. It used to be great. I started having these problems and attempted to do a system restore to the earliest date possible. Im not really sure what happened but I couldnt even log into windows for months. Im finally making some headway and would like to just get everything fixed so I can get back to work. ANY help would be greatly appreciated! Thanks in advance.

    Here is my Hijackthis log if it helps.

    # AdwCleaner v2.011 - Logfile created 12/04/2012 at 14:26:01
    # Updated 02/12/2012 by Xplode
    # Operating system : Windows 7 Ultimate Service Pack 1 (32 bits)
    # User : Kolby - KOLBY-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Kolby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WYQGOUW0\2-adwcleaner[1].exe
    # Option [Search]


    ***** [Services] *****


    ***** [Files / Folders] *****

    File Found : C:\Users\Kolby\AppData\Local\funmoods.crx
    File Found : C:\Users\Kolby\AppData\Local\funmoods-speeddial_sf.crx
    Folder Found : C:\Users\Kolby\AppData\Local\SanctionedMedia
    Folder Found : C:\Users\Kolby\AppData\LocalLow\AskToolbar
    Folder Found : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

    ***** [Registry] *****

    Key Found : HKCU\Software\AppDataLow\Software\AskToolbar
    Key Found : HKCU\Software\Ask.com
    Key Found : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{21608B66-026F-4DCB-9244-0DACA328DCED}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EBD24BD3-E272-4FA3-A8BA-C5D709757CAB}
    Key Found : HKCU\Software\Softonic
    Key Found : HKLM\Software\AskToolbar
    Key Found : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
    Key Found : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
    Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
    Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
    Key Found : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
    Key Found : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
    Key Found : HKLM\SOFTWARE\Classes\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
    Key Found : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Scheduled Update for Ask Toolbar
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
    Key Found : HKU\S-1-5-21-2332771308-1409137697-289841317-1000\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v8.0.7601.17514

    [OK] Registry is clean.

    *************************

    AdwCleaner[R1].txt - [5870 octets] - [04/12/2012 14:26:01]

    ########## EOF - C:\AdwCleaner[R1].txt - [5930 octets] ##########

    SuperDave

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: Redirects, bad performance
    « Reply #1 on: December 04, 2012, 04:26:35 PM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    *************************************************************************
    Remove the Adware:
    • Please close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with OK
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile in your reply.
    • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
    ***********************************************
    Please download Malwarebytes Anti-Malware from here.
    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Full Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
    • Please save the log to a location you will remember.
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the entire report in your next reply.
    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
    ***************************************************
    Download Security Check by screen317 from one of the following links and save it to your desktop.

    Link 1
    Link 2

    * Double-click Security Check.bat
    * Follow the on-screen instructions inside of the black box.
    * A Notepad document should open automatically called checkup.txt
    * Post the contents of that document in your next reply.

    Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
    Windows 8 and Windows 10 dual boot with two SSD's

    kolby

      Topic Starter


      Greenhorn

      • Experience: Beginner
      • OS: Unknown
      Re: Redirects, bad performance
      « Reply #2 on: December 04, 2012, 04:51:19 PM »
      Hello Dave and thank you for your help! I do not have adwcleaner on here and I cant find a legitimate download for it. If you could help me with a link that would be great. Thanks again!

      kolby

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Unknown
        Re: Redirects, bad performance
        « Reply #3 on: December 04, 2012, 05:14:58 PM »
        Nevermind I found one. Ive ran it and Im running Malwarebytes now. Ill post up the logs asap. Thanks again!

        kolby

          Topic Starter


          Greenhorn

          • Experience: Beginner
          • OS: Unknown
          Re: Redirects, bad performance
          « Reply #4 on: December 04, 2012, 10:58:37 PM »
          Logfile of Trend Micro HijackThis v2.0.4
          Scan saved at 4:16:38 PM, on 12/4/2012
          Platform: Windows 7 SP1 (WinNT 6.00.3505)
          MSIE: Internet Explorer v8.00 (8.00.7601.17514)
          Boot mode: Normal

          Running processes:
          C:\Windows\system32\Dwm.exe
          C:\Windows\Explorer.EXE
          C:\Program Files\Internet Explorer\iexplore.exe
          C:\Program Files\Internet Explorer\iexplore.exe
          C:\Program Files\Internet Explorer\iexplore.exe
          C:\Program Files\Windows Live\Mail\wlmail.exe
          C:\Program Files\Windows Live\Contacts\wlcomm.exe
          C:\Program Files\Internet Explorer\iexplore.exe
          C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
          C:\Windows\system32\DllHost.exe

          O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
          O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
          O4 - HKLM\..\RunOnce: [InnoSetupRegFile.0000000001] "C:\Windows\is-9N0DA.exe" /REG /REGSVRMODE
          O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
          O4 - HKUS\S-1-5-21-2332771308-1409137697-289841317-1000\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User '?')
          O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.exe -update activex (User '?')
          O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.exe -update activex (User 'Default user')
          O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
          O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
          O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
          O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
          O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
          O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
          O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
          O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
          O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
          O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_Tablet.exe
          O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\Pen_TouchService.exe

          --
          End of file - 2890 bytes

          kolby

            Topic Starter


            Greenhorn

            • Experience: Beginner
            • OS: Unknown
            Re: Redirects, bad performance
            « Reply #5 on: December 04, 2012, 10:59:39 PM »
            Sorry I posted the wrong log...

            # AdwCleaner v2.011 - Logfile created 12/04/2012 at 19:14:34
            # Updated 02/12/2012 by Xplode
            # Operating system : Windows 7 Ultimate Service Pack 1 (32 bits)
            # User : Kolby - KOLBY-PC
            # Boot Mode : Normal
            # Running from : C:\Users\Kolby\Desktop\AdwCleaner.exe
            # Option [Delete]


            ***** [Services] *****

            Stopped & Deleted : Application Updater

            ***** [Files / Folders] *****

            Deleted on reboot : C:\Program Files\Common Files\spigot
            File Deleted : C:\Users\Kolby\AppData\Local\funmoods.crx
            File Deleted : C:\Users\Kolby\AppData\Local\funmoods-speeddial_sf.crx
            Folder Deleted : C:\Program Files\Application Updater
            Folder Deleted : C:\Program Files\Vuze Remote toolbar
            Folder Deleted : C:\Users\Kolby\AppData\Local\SanctionedMedia
            Folder Deleted : C:\Users\Kolby\AppData\LocalLow\AskToolbar
            Folder Deleted : C:\Users\Kolby\AppData\LocalLow\Search Settings
            Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

            ***** [Registry] *****

            Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
            Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
            Key Deleted : HKCU\Software\Ask.com
            Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
            Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
            Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{05478A66-EDB6-4A22-A870-A5987F80A7DA}
            Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
            Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{05478A66-EDB6-4A22-A870-A5987F80A7DA}
            Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{21608B66-026F-4DCB-9244-0DACA328DCED}
            Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
            Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EBD24BD3-E272-4FA3-A8BA-C5D709757CAB}
            Key Deleted : HKCU\Software\Search Settings
            Key Deleted : HKCU\Software\Softonic
            Key Deleted : HKLM\Software\Application Updater
            Key Deleted : HKLM\Software\AskToolbar
            Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
            Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
            Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{05478A66-EDB6-4A22-A870-A5987F80A7DA}
            Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
            Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
            Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
            Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
            Key Deleted : HKLM\SOFTWARE\Classes\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
            Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
            Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
            Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
            Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
            Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{05478A66-EDB6-4A22-A870-A5987F80A7DA}
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
            Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
            Key Deleted : HKLM\Software\Search Settings
            Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
            Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{05478A66-EDB6-4A22-A870-A5987F80A7DA}]
            Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{05478A66-EDB6-4A22-A870-A5987F80A7DA}]
            Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SearchSettings]

            ***** [Internet Browsers] *****

            -\\ Internet Explorer v8.0.7601.17514

            [OK] Registry is clean.

            *************************

            AdwCleaner[R1].txt - [5999 octets] - [04/12/2012 14:26:01]
            AdwCleaner[S1].txt - [6908 octets] - [04/12/2012 19:14:34]

            ########## EOF - C:\AdwCleaner[S1].txt - [6968 octets] ##########

            kolby

              Topic Starter


              Greenhorn

              • Experience: Beginner
              • OS: Unknown
              Re: Redirects, bad performance
              « Reply #6 on: December 04, 2012, 11:00:32 PM »
              Malwarebytes Anti-Malware 1.65.1.1000
              www.malwarebytes.org

              Database version: v2012.12.05.01

              Windows 7 Service Pack 1 x86 NTFS
              Internet Explorer 8.0.7601.17514
              Kolby :: KOLBY-PC [administrator]

              12/4/2012 7:20:22 PM
              mbam-log-2012-12-05 (01-01-33).txt

              Scan type: Full scan (C:\|)
              Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
              Scan options disabled: P2P
              Objects scanned: 498346
              Time elapsed: 5 hour(s), 17 minute(s), 14 second(s)

              Memory Processes Detected: 0
              (No malicious items detected)

              Memory Modules Detected: 0
              (No malicious items detected)

              Registry Keys Detected: 0
              (No malicious items detected)

              Registry Values Detected: 0
              (No malicious items detected)

              Registry Data Items Detected: 1
              HKLM\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Windows\system32\config\systemprofile\AppData\Local\npy.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> No action taken.

              Folders Detected: 0
              (No malicious items detected)

              Files Detected: 35
              C:\Program Files\Vuze\VuzeFW.exe (Trojan.Agent) -> No action taken.
              C:\Program Files\TabletPlugins\ieUninstall.exe (Trojan.Agent) -> No action taken.
              C:\Program Files\TabletPlugins\npUninstall.exe (Trojan.Agent) -> No action taken.
              C:\ProgramData\AWUTRIMUGB.del (Rogue.FakeHDD) -> No action taken.
              C:\ProgramData\ODLHVHV6.del (Trojan.Downloader) -> No action taken.
              C:\ProgramData\UBXENVVXOG.del (Rogue.FakeHDD) -> No action taken.
              C:\ProgramData\UICSR.del (Trojan.Agent.UAGen) -> No action taken.
              C:\ProgramData\Microsoft\Windows\DRM\1D27.tmp (Trojan.Agent) -> No action taken.
              C:\Windows\assembly\GAC\Desktop.ini (Trojan.0access) -> No action taken.
              C:\Windows\Installer\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\n (Trojan.Zaccess) -> No action taken.
              C:\Windows\Installer\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\U\00000004.@ (Rootkit.Zaccess) -> No action taken.
              C:\Windows\Installer\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\U\00000008.@ (Trojan.Dropper.BCMiner) -> No action taken.
              C:\Windows\Installer\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\U\000000cb.@ (Rootkit.0Access) -> No action taken.
              C:\Windows\System32\SVC2DLL.del (Trojan.Cridex) -> No action taken.
              C:\Windows\System32\config\systemprofile\0.03530300178772805.exe (Trojan.Agent) -> No action taken.
              C:\Windows\System32\config\systemprofile\wgsdgsdgdsgsd.exe (Trojan.Ransom) -> No action taken.
              C:\Windows\System32\config\systemprofile\AppData\Local\aowfkfyd.exe (Trojan.FakeAlert) -> No action taken.
              C:\Windows\System32\config\systemprofile\AppData\Local\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\n (Trojan.Zaccess) -> No action taken.
              C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\47\629d366f-77baf331 (Rogue.FakeHDD) -> No action taken.
              C:\Windows\System32\config\systemprofile\AppData\Roaming\IRDCOM.del (Trojan.Agent.UAGen) -> No action taken.
              C:\Windows\System32\config\systemprofile\AppData\Roaming\Adobe\SP.del (Trojan.Proxy) -> No action taken.
              C:\Users\Kolby\AppData\Roaming\ISECURITY.del (Trojan.Agent) -> No action taken.
              C:\Users\Kolby\AppData\Roaming\Toew\REUMN.del (Spyware.Zbot) -> No action taken.
              C:\Users\Kolby\AppData\Roaming\Voetw\ERYN.del (Trojan.Agent) -> No action taken.
              C:\System Volume Information\SystemRestore\FRStaging\Windows\assembly\GAC\Desktop.ini (Trojan.0access) -> No action taken.
              C:\System Volume Information\SystemRestore\FRStaging\Windows\Installer\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\n (Rootkit.0Access) -> No action taken.
              C:\System Volume Information\SystemRestore\FRStaging\Windows\Installer\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\U\00000008.@ (Trojan.Dropper.BCMiner) -> No action taken.
              C:\System Volume Information\SystemRestore\FRStaging\Windows\Installer\{fc43dfe1-5ec6-c399-2be7-ac09d84a2d3c}\U\80000000.@ (Trojan.Sirefef) -> No action taken.
              C:\System Volume Information\SystemRestore\FRStaging\Windows\System32\FastUserSwitchingCompatibilityex.dll (Trojan.Agent) -> No action taken.
              C:\System Volume Information\SystemRestore\FRStaging\Windows\System32\mdhcp32.dll (Spyware.Agent) -> No action taken.
              C:\System Volume Information\SystemRestore\FRStaging\Windows\System32\sname (Spyware.Agent) -> No action taken.
              C:\Users\Kolby\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\chrome-extension_bbjciahceamgodcoidkjpchnokgfpphh_0.localstorage (PUP.Funmoods) -> No action taken.
              C:\Users\Kolby\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_bbjciahceamgodcoidkjpchnokgfpphh_0.localstorage (PUP.Funmoods) -> No action taken.
              C:\Windows\System32\svc2dll.dat (Malware.Trace) -> No action taken.
              C:\Windows\System32\config\systemprofile\AppData\Roaming\Ms_dir_\msvcrt.exe (Backdoor.Agent) -> No action taken.

              (end)

              SuperDave

              • Malware Removal Specialist
              • Moderator


              • Genius
              • Thanked: 1020
              • Certifications: List
              • Experience: Expert
              • OS: Windows 10
              Re: Redirects, bad performance
              « Reply #7 on: December 05, 2012, 01:22:07 PM »
              Please run MBAM again and, this time, clean the infections.
              I'm required to give you this warning.


              It appears your system is infected with a rootkit. A rootkit is a powerful piece of malware, that allows hackers full control over your computer for means of sending attacks over the Internet, or using your computer to generate revenue.

              Malware experts have recommended that we make it clear that with the system under control of a hacker, your computer might become impossible to clean 100%.

              Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your antivirus and security tools to prevent detection and removal. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is sent back to the hacker. To learn more about these types of infections, you can refer to:

               What danger is presented by rootkits?
               Rootkits and how to combat them
               r00tkit Analysis: What Is A Rootkit

              If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable. Do NOT change passwords or do any transactions while using the infected computer because the attacker may get the new passwords and transaction information. (If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again.) Banking and credit card institutions should be notified to apprise them of your situation (possible security breach). To protect your information that may have been compromised, I recommend reading these references:
              How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
              What Should I Do If I've Become A Victim Of Identity Theft?
               Identity Theft Victims Guide - What to do
              It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot
              be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with such a piece of malware, the best course of action would be a reformat and clean reinstall of the OS. This is something I don't like to recommend normally, but in most cases it is the best solution for your safety. Making this decision is based on what the computer is used for, and what information can be accessed from it. For more information, please read these references very carefully:
              When should I re-format? How should I reinstall?
              Help: I Got Hacked. Now What Do I Do?
              Help: I Got Hacked. Now What Do I Do? Part II
              Where to draw the line? When to recommend a format and reinstall?

              Guides for format and reinstall:

              how-to-reformat-and-reinstall-your-operating-system-the-easy-way

              However, if you do not have the resources to reinstall your computer's OS and would like me to attempt to clean it, I will be happy to do so. But please consider carefully before deciding against a reformat.
              If you do make that decision, I will do my best to help you clean the computer of any infections, but you must understand that once a machine has been taken over by this type of malware, I cannot guarantee that it will be 100% secure even after disinfection or that the removal will be successful.

              Please let me know what you have decided to do in your next post. Should you have any questions, please feel free to ask.
              Windows 8 and Windows 10 dual boot with two SSD's

              kolby

                Topic Starter


                Greenhorn

                • Experience: Beginner
                • OS: Unknown
                Re: Redirects, bad performance
                « Reply #8 on: December 05, 2012, 04:46:05 PM »
                Thank you for your help. That is what I wanted to do but it didn't work. I had access to a disc and it wouldn't clean install or upgrade. I suppose I will keep trying or try to get my hands on another disc. Thanks again for your help.

                SuperDave

                • Malware Removal Specialist
                • Moderator


                • Genius
                • Thanked: 1020
                • Certifications: List
                • Experience: Expert
                • OS: Windows 10
                Re: Redirects, bad performance
                « Reply #9 on: December 05, 2012, 06:04:08 PM »
                Thank you for your help. That is what I wanted to do but it didn't work. I had access to a disc and it wouldn't clean install or upgrade. I suppose I will keep trying or try to get my hands on another disc. Thanks again for your help.
                In the meantime, we can continue with the cleaning, if you wish.
                Windows 8 and Windows 10 dual boot with two SSD's