Issues re: Uninstalling Java

[Painted Pony]

Issues re: Uninstalling Java
Have gone through the following steps
Add/remove:
Java 2 Runtime Environment SE, v.1.4.1_07 (no response)
Java Auto Updater (no response)
Java 6 Update 29 (error: Internal error 2753 RegUtils.dll)
Used JavaRa (via SourceForge.net)-  process indicated that all was removed

Went to: c:/program files\java\jre6 -- Error "Cannot delete jqs.exe - access denied" opened task manager and deleted jsched.exe. Folder empty.
All 3 items still remain & listed in add/remove. Not sure where to go from here. 

[Allan]

Yeah, it can be a bear. Use Revo Uninstaller - http://www.revouninstaller.com/revo_uninstaller_free_download.html

If that doesn't work, use the tool that downloads at this link: http://majorgeeks.com/downloadget.php?id=4459&file=15&evp=fe1c76da3437592326a3d668d72bf8f5

[Painted Pony]

Yeah, it can be a bear. Use Revo Uninstaller - http://www.revouninstaller.com/revo_uninstaller_free_download.html

If that doesn't work, use the tool that downloads at this link: http://majorgeeks.com/downloadget.php?id=4459&file=15&evp=fe1c76da3437592326a3d668d72bf8f5

Hi Alan -- I've never used Revo before -- so I'm looking for anything Java-related right?

[Painted Pony]

downloaded Revo
it uninstalled everything except "Java Auto Update" which is still in my add/remove.Tried using Revo (in hunter mode) to kill it there and rec'd error: No installation package found, tip: Uninstall manually, c/windows/system32/rundll32.exe.

I'm not going any further until I know what I'm doing.

[Allan]

Do not uninstall rundll32.exe and don't worry about java auto update

Reboot and try to install Java. Let us know what happens

[Painted Pony]

Do not uninstall rundll32.exe and don't worry about java auto update

Reboot and try to install Java. Let us know what happens

I have no intention of touching rundll30.exe & not sure what you mean about installing Java.

[jonno99]

After spending A LOT of time trying to resolve this issue, I thought I would post what finally revolved the issue. HT to Jason Filley – SnakeLegs

As spelled out in Jason's blog:
http://www.snakelegs.org/2012/05/07/java-2753-regutils-dll-error/

1. Run ProcMon (http://technet.microsoft.com/en-us/sysinternals/bb896645)
2. Within ProcMon, start monitoring just the process “msiexec.exe”
3. Start the Java installer
4. While the installer is running, keep an eye on your system clock - watch for the exact time when the installer fails.
5. Examine the ProcMon log -  find the entries listed at the time the installer failed
6. If your issue was the same as mine (and Jason's), you will see in the 'Operation' column a 'RegOpenKey' entry pointing to a path of an old JRE key
7. Using RegEdit, search and delete all entries matching the key found in the previous step.

Note: it wouldn't hurt to backup your registry before deleting any entries...
 

[patio]

The Java un-installer does all the above steps automatically...it's on their site.

[Geek-9pm]

The Java un-installer does all the above steps automatically...it's on their site.

Please explain. I have had the same problem. Which uninstaller?