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Author Topic: A problem package right at the start, with love, Microsoft...  (Read 8794 times)

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TadasJA

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I'll get right to the point. Windows have been a pain in the a** from day 1 when I bought my computer, tho never as severe as currently. I recently reinstalled my win7 (ultimate) and am now facing constant 'Not Responding' issues on EVERY *censored* PROGRAM I EVER RUN, also I get Blue Screened at least 3 times an hour, not to mention menial problems like not working leds or taskbar icons are not sure whether they should show enabled or disabled... anyways the main problem are program crashes and BSOD... Been fighting these problems for 3 days now, reinstalled and formatted my OS and HDD several times now...

My HDD and RAM are not the original ones I bought but since I had such problems with stock parts I really don't think the new parts are the problem. Also I'm clipping my DxDiag info just in case



[recovering disk space, attachment deleted by admin]
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Allan

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Re: A problem package right at the start, with love, Microsoft...
« Reply #1 on: March 30, 2013, 04:44:34 AM »
1) Since the ram is new, please check it. To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

2) Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

And please, easy on the language. We know you're unhappy, but throwing a fit in public is not the way to go. Thank you.

TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #2 on: March 30, 2013, 05:23:10 AM »
Thank you for replying and yeah I may have lost my nerve there (3 days of insanity does that to me) I've once done a memtest on my current ram and it didn't have any issues, also my original ram has no effect on my problems, tho I'll repeat the memtest later today, in the mean time here's the BSOD.txt you've requested:

==================================================
Dump File         : 033013-54834-01.dmp
Crash Time        : 3/30/2013 10:12:29 AM
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : fffff6fb`400000e0
Parameter 2       : ffffffff`c00000c0
Parameter 3       : 00000000`b83b1884
Parameter 4       : fffff680`0001c000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\033013-54834-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 283,776
==================================================

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Allan

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Re: A problem package right at the start, with love, Microsoft...
« Reply #3 on: March 30, 2013, 05:41:29 AM »
Just the one blue screen error? I thought you said you're getting them 3 times an hour. If there are multiple errors please post the 10 most recent. Thank you.

TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #4 on: March 30, 2013, 06:16:34 AM »
that's the only one I got since last reinstall of windows... I got so tired of it I just reinstall windows on the first BSOD I get now ...
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JJ 3000



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Re: A problem package right at the start, with love, Microsoft...
« Reply #5 on: March 30, 2013, 08:27:45 AM »
Did you get any errors while installing?
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Re: A problem package right at the start, with love, Microsoft...
« Reply #6 on: March 30, 2013, 09:01:21 AM »
that's the only one I got since last reinstall of windows... I got so tired of it I just reinstall windows on the first BSOD I get now ...

Are you installing all the drivers for your hardware?
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TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #7 on: March 30, 2013, 12:45:46 PM »
come to think of it I never actually installed drivers manually for my hardware, always updated windows, installed GPU drivers and that's it...
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Allan

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Re: A problem package right at the start, with love, Microsoft...
« Reply #8 on: March 30, 2013, 12:47:20 PM »
1) NEVER allow Windows Update to install drivers.

2) Go to the websites of your computer and / or various hardware manufacturers and download and install the appropriate drivers (including the chipset driver).

TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #9 on: March 30, 2013, 12:50:19 PM »
is there any sequence in which I should install hardware drivers ? like chipset first, then HDD, then GPU, then bla bla bla ?

-EDIT-
Quick update: installing chipset drivers from ASUS (my manufacturer) made the screen go black, had to uninstall it with Device Manager using Safe Mode... is it worth trying to update my drivers via Device Manager ?
« Last Edit: March 30, 2013, 01:13:37 PM by kebubas »
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Allan

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Re: A problem package right at the start, with love, Microsoft...
« Reply #10 on: March 30, 2013, 01:17:49 PM »
No. Install your drivers manually. Make sure you get the correct ones for your system and hardware. Ideally, chipset first.

TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #11 on: March 30, 2013, 02:03:15 PM »
Ok I'm too scared to install chipset drivers right now since the last time I did it it gave me blank screen whenever my windows boot up... also I just noticed my explorer.exe keeps crashing sometimes (quite rare but a crash nevertheless), if that isn't enough my computer screen got jacked up and my sound crash-froze... these are the problems I never had with my last HDD and win7 instalation... tho I gotta admit I had no more BSODs except the one in the morning...

Can it be my computer just can't handle win7 x64 ultimate ? or maybe some of my parts are faulty (since I had crash-freezing problems since the day I bought my computer) tho I gave it to warranty and they didn't find anything wrong (didn't fix my issue tho) and now I can't give it away for waranty since I bumped it once and now my computer lid is missing a corner...

Also I heard cooling system problems have severe effects on the system...
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Allan

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Re: A problem package right at the start, with love, Microsoft...
« Reply #12 on: March 31, 2013, 06:25:45 AM »
Based on all of the problems you are reporting I suggest you start from scratch. Format and reinstall - then install all drivers starting with the chipset driver.

TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #13 on: April 11, 2013, 07:06:04 AM »
Done everything from scratch 8 times now - problem still persists...  :-\
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patio

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Re: A problem package right at the start, with love, Microsoft...
« Reply #14 on: April 11, 2013, 09:03:22 AM »
Without installing all the proper Win7 drivers from the MBoard manuf. site you may still continue to have issues...
That needs to be done 1st or this is just guesswork.
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TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #15 on: April 11, 2013, 09:14:42 AM »
so do I search for the motherboard drivers manually or Windows Update does it automatically ? also I used Driver Reviver software - it showed no out of date drivers... I might be wrong tho

-EDIT-
Okay so I just opened up my Device Manager and noticed something I never noticed before - a few 'Other Devices' (namely PCI slots) have exclamation marks next to them, turns out their drivers are not installed (code 28) or something similar, Driver Reviver can't even find them and Windows built-in driver updater is not able to find drivers for those ... I'll try to find the drivers for those and post back here with (hopefully good) results...
« Last Edit: April 11, 2013, 09:27:55 AM by kebubas »
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patio

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Re: A problem package right at the start, with love, Microsoft...
« Reply #16 on: April 11, 2013, 09:25:10 AM »
Driver finder apps are garbage...not reliable at all.
Same with allowing Windows to update them...reason being if Windows doesn't find the proper ones it simply inserts it's own generic drivers in place for the Device...which is not always adequate.

Travel to the MBoard manuf. site 1st...enter your Model # and what Win version you are running and the drivers should be listed.
DLoad them all...install the Chipset driver 1st and re-boot...then you can install all others.
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TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #17 on: April 11, 2013, 09:30:56 AM »
should I let windows update install anything then ? I mean let's say I update my drivers manually it wouldn't overwrite them ?
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patio

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Re: A problem package right at the start, with love, Microsoft...
« Reply #18 on: April 11, 2013, 09:34:12 AM »
Follow the instructions above and install your drivers from the Manuf. site...
Once that is complete and they are in place Win Update will not overwrite them since they are the correct ones to have.
Do you know anyone in your area that works on PC's and can assist perhaps ? ?
" Anyone who goes to a psychiatrist should have his head examined. "

TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #19 on: April 11, 2013, 09:38:32 AM »
I know a person who could fix my pc in probably 3 hours ... but it would cost me and I have absolute zilch for cash right now ... :( also this is a good learning experience since I want to learn to fix computers for a living... tho I have long ways to go yet..
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patio

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Re: A problem package right at the start, with love, Microsoft...
« Reply #20 on: April 11, 2013, 09:42:38 AM »
Then you need to trust and follow the advice given here...
Without that you will not arrive at a solution.
The missing device is part of the MBoard Chipset drivers...

Please see my 2nd last Post directly above and follow the instructions to a tee...

And get rid of Driver reviver...it's Junk.
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TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #21 on: April 11, 2013, 09:51:42 AM »
Yeah I'm working on it now, and yeah I never really trusted any kind of 3rd party software that alters your systems (be it driver updaters or performance boosters etc) I was just so desperate I decided to try it...

-EDIT-

Should I reinstall my windows before doing all the updating anew ? I do have a restore point made at first boot after I formated and reinstalled my win7... would that help me restore my pc at that state ?
« Last Edit: April 11, 2013, 10:35:25 AM by kebubas »
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TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #22 on: April 12, 2013, 04:07:45 AM »
Ok I installed the drivers for my mboard, now to test it... tho I'm still having 'not responding' problems... my HDD goes quiet when those occur, maybe I should take my HDD for warranty check ?

-EDIT-

Crashed 2 minutes ago ... **** ... Gonna try to clean reinstall my windows and then install the drivers... this is REALLY annoying ...
« Last Edit: April 12, 2013, 04:30:01 AM by kebubas »
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TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #23 on: April 12, 2013, 10:56:25 AM »
Okay, clean install of Windows, drivers installed haven't crashed for 4 hours and no 'not responding' problems, tho program responsiveness is still questionable, they still stutter from time to time...
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Re: A problem package right at the start, with love, Microsoft...
« Reply #24 on: April 12, 2013, 07:22:00 PM »
Did you install ALL drivers this PC requires ? ?
Or did you just feel lucky after the Chpset driver install went well ? ?
" Anyone who goes to a psychiatrist should have his head examined. "

TadasJA

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Re: A problem package right at the start, with love, Microsoft...
« Reply #25 on: April 29, 2013, 12:14:32 AM »
I didn't notice the reply, thought my topic died... Yes I do have all the drivers (at least the device manager doesn't show any exclamation marks anymore) I have to say that I haven't experienced a BSOD for quite some time now, although my computer still crashes randomly and programs don't respond pretty often...

This is the most common crash: http://imgur.com/fohMdMC
This is less common: http://imgur.com/Lt5RKeV

Both of these are extremely annoying since I have to kill my laptop power (hold the power button) to restart it
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