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Author Topic: Logs  (Read 4853 times)

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pale94

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    Logs
    « on: May 16, 2013, 11:29:37 AM »
    Some Logs are in German, hope you understand it anyhow:

    logs deleted by Allan - this is probably not a malware issue
    « Last Edit: May 16, 2013, 01:12:22 PM by Allan »

    Allan

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    Re: Logs
    « Reply #1 on: May 16, 2013, 12:44:38 PM »
    Please describe the problem(s) you are having so our malware specialist has some context.

    pale94

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      Re: Logs
      « Reply #2 on: May 16, 2013, 12:55:35 PM »
      When I search something in google, everything is fine. But when i want to search another word after it, Firefox gives an error messsage, that the redirect will never complete. I think its a problem with Kaspersky, because when i turn it off, everything works fine. The problem only exist when Kaspersky is on. I asked for that in the chat, and they gave me the advice to follow this site: http://www.computerhope.com/forum/index.php/topic,46313.0.html

      Allan

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      Re: Logs
      « Reply #3 on: May 16, 2013, 12:57:18 PM »
      Does this only happen with Firefox? What happens with IE? If you haven't tried please do. And what makes you think it's malware?

      If you think this is related to Kaspersky you should also post on their support forum.

      pale94

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        Re: Logs
        « Reply #4 on: May 16, 2013, 01:07:48 PM »
        I tried it with IE, there it worked. I don't know if it is malware, i just got the advice in the chat to post it here.

        Allan

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        Re: Logs
        « Reply #5 on: May 16, 2013, 01:09:34 PM »
        I'm moving this out of the malware section - it does not sound like malware, but rather a problem with either Firefox or, as you say, Kaspersky. If you were getting search redirects it might be malware, but this does not sound like malware. I'm also deleting your logs.

        Have you always had this problem or is it new? If it's new, what happened just before it started?

        Also, do you have the latest versions of Firefox (21) and Kaspersky (2013)? If not, please update them both.