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Author Topic: Just got this Blue screen of death error....any ideass?!?!  (Read 9340 times)

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joey657

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    Just got this Blue screen of death error....any ideass?!?!
    « on: October 15, 2013, 06:15:28 PM »
    On Wed 10/16/2013 12:07:07 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\101513-14671-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
    Bugcheck code: 0x3D (0xFFFFF803B673BEC0, 0x0, 0x0, 0xFFFFF803B7B176F8)
    Error: INTERRUPT_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check appears very infrequently.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Wed 10/16/2013 12:07:07 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: hal.dll (hal!HalSetTimeIncrement+0x3F8A)
    Bugcheck code: 0x3D (0xFFFFF803B673BEC0, 0x0, 0x0, 0xFFFFF803B7B176F8)
    Error: INTERRUPT_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check appears very infrequently.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    DaveLembke



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    Re: Just got this Blue screen of death error....any ideass?!?!
    « Reply #1 on: October 15, 2013, 06:46:08 PM »
    Were there any hardware changes prior to this blue screen?

    ( Change in CPU, Memory, or Hard Drive inserted into a different computer from that of its original build, etc? )

    Quote
    This was probably caused by the following module: hal.dll (hal!HalSetTimeIncrement+0x3F8A)


    * Reason why I ask is because I have seen blue screens in relation to HAL.dll when hardware has drastically changed. I use to see this type of problem when people brought computers to me that they made a drastic hardware change of some kind from the original build such as  taking 2 computers and mixing guts to make a good one and the OS was not built for the hardware that the drive is now installed into etc.

    joey657

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      Re: Just got this Blue screen of death error....any ideass?!?!
      « Reply #2 on: October 15, 2013, 06:47:01 PM »
      no none at all...

      DaveLembke



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      Re: Just got this Blue screen of death error....any ideass?!?!
      « Reply #3 on: October 15, 2013, 06:52:50 PM »
      What is the make/model of this computer to see what you have for hardware and troubleshooting options?

      joey657

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        Re: Just got this Blue screen of death error....any ideass?!?!
        « Reply #4 on: October 15, 2013, 06:55:54 PM »
        Acer Predator AG3-605-UR20


        Intel Core i7-4770 Processor 3.4 GHz(6 MB cache)
        32 GB DDR3 RAM
        3 TB 7200 rpm Hard Drive, 24 GB Solid State Drive
        NVIDIA GeForce GTX660 Graphics
        Windows 8


        joey657

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          Re: Just got this Blue screen of death error....any ideass?!?!
          « Reply #5 on: October 15, 2013, 07:07:51 PM »
          Just got 2 More...when they do happen they happen in bunches....then the computer will be fine for 10 days straight



          On Wed 10/16/2013 1:04:36 AM GMT your computer crashed
          crash dump file: C:\Windows\Minidump\101513-14609-01.dmp
          This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x96AA9)
          Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004AB7AA9, 0xFFFFF88009627360, 0x0)
          Error: SYSTEM_SERVICE_EXCEPTION
          file path: C:\Windows\system32\drivers\nvlddmkm.sys
          product: NVIDIA Windows Kernel Mode Driver, Version 327.23
          company: NVIDIA Corporation
          description: NVIDIA Windows Kernel Mode Driver, Version 327.23
          Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
          This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
          A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 327.23 , NVIDIA Corporation).
          Google query: NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION



          On Wed 10/16/2013 1:04:36 AM GMT your computer crashed
          crash dump file: C:\Windows\memory.dmp
          This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x96AA9)
          Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004AB7AA9, 0xFFFFF88009627360, 0x0)
          Error: SYSTEM_SERVICE_EXCEPTION
          file path: C:\Windows\system32\drivers\nvlddmkm.sys
          product: NVIDIA Windows Kernel Mode Driver, Version 327.23
          company: NVIDIA Corporation
          description: NVIDIA Windows Kernel Mode Driver, Version 327.23
          Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
          This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
          A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 327.23 , NVIDIA Corporation).
          Google query: NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION

          Computer_Commando



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          Re: Just got this Blue screen of death error....any ideass?!?!
          « Reply #6 on: October 15, 2013, 07:43:08 PM »
          Last BSOD's seem to indicate graphics problem.
          You have the latest Win8 driver 327.23; you could try reinstalling it.
          http://www.geforce.com/drivers/results/66884

          Are you playing a game when the BSOD occurs?

          joey657

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            Re: Just got this Blue screen of death error....any ideass?!?!
            « Reply #7 on: October 15, 2013, 07:48:06 PM »
            no just surfing the web and i got these 4 bsods in the last 20 mins

            Computer_Commando



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            Re: Just got this Blue screen of death error....any ideass?!?!
            « Reply #8 on: October 15, 2013, 07:58:15 PM »
            Acer Predator AG3-605-UR20 is a gaming desktop.  Games tend to make the cards run a lot hotter.
            The graphics card came with it, so you probably wouldn't happen to have another video card to try?
            Are you monitoring temps?  If not, get HWInfo64, http://www.hwinfo.com/download.php

            Found your previous thread:  http://www.computerhope.com/forum/index.php/topic,140556.0/all.html
            Told you to return it under warranty.


            joey657

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              Re: Just got this Blue screen of death error....any ideass?!?!
              « Reply #9 on: October 15, 2013, 08:13:18 PM »
              i have played 0 games on this comp to make the temps spike and dont really wanna go through the return policy... is there another reason why all these bsods are occuring?

              Computer_Commando



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              Re: Just got this Blue screen of death error....any ideass?!?!
              « Reply #10 on: October 16, 2013, 09:09:49 AM »
              A possibility is that the graphics card is failing.
              Since you do not wish to return the computer, you can purchase a replacement graphics card.
              If that doesn't work, purchase a new power supply.
              If that doesn't work, purchase new RAM.
              If that doesn't work, purchase a new motherboard.

              If none of this works, purchase a new computer.

              Consider this thread closed, we can offer no more assistance.