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Author Topic: pc wont'reconise phone  (Read 2639 times)

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ivanoe

    Topic Starter


    Hopeful
    pc wont'reconise phone
    « on: November 05, 2013, 06:25:13 PM »
    Morning. I have a Samsung galaxy-y phone.it worked last week I downloaded pictures from it.this week my PC wont recognise it.
    the phone model is A GT .S5360,but when I go to control panel then devises and plug the phone in, it comes up as BCM21553 thunderbird.
    when I unplug the phone this disappears. can anyone explain this. and can I fix it.
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    soybean



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    Re: pc wont'reconise phone
    « Reply #1 on: November 07, 2013, 08:54:04 AM »
    Have you read the user manual?  Might find some info at http://www.samsung.com/levant/support/model/GT-S5360MAAXSG-downloads?CID=AFL-hq-mul-0813-11000279.  Perhaps you need do install driver or software on your PC.
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    ivanoe

      Topic Starter


      Hopeful
      Re: pc wont'reconise phone
      « Reply #2 on: November 11, 2013, 01:59:28 AM »
      Thanks Soybean.did what you said read the manual and restored my phone back to factory settings. BINGO it worked. once again thanks.
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