Computer Profile Summary
Computer Name: owner (in WORKGROUP) — AnnaRuth
Profile Date: Saturday, March 15, 2014 11:48:06 AM
Advisor Version: 8.4
Windows Logon: ownerpc
Operating System System Model
Windows 8.1 (x64) (build 9600)
Install Language: English (United States)
System Locale: English (United States)
Installed: 03/15/14 10:42:59 AM
Boot Mode: UEFI with successful Secure Boot TOSHIBA Satellite C55-A PSCF6U-01Y00C
System Serial Number: 8D099960Q
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 2020M
No memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: TOSHIBA Portable PC MP
Serial Number: 1
Bus Clock: 100 megahertz
UEFI: Insyde Corp. 1.30 09/16/2013
Drives Memory Modules c,d
749.13 Gigabytes Usable Hard Drive Capacity
667.44 Gigabytes Hard Drive Free Space
DTSOFT Virtual CdRom Device [Optical drive]
MATSHITA DVD-RAM UJ8C2 [Optical drive]
EPSON Storage USB Device [Hard drive] -- drive 1
TOSHIBA MQ01ABD075 [Hard drive] (750.16 GB) -- drive 0, s/n 63O7SB9GS, rev AX0A4M, SMART Status: Healthy 6024 Megabytes Usable Installed Memory
Local Drive Volumes
c: (NTFS on drive 0) 749.13 GB 667.44 GB free
Network Drives
None discovered
Users (mouse over user name for details) Printers
local user accounts last logon
ownerpc 03/15/14 11:29:51 AM (admin)
local system accounts
Administrator 07/26/12 03:22:17 AM (admin)
Guest never (admin)
Marks a disabled account; Marks a locked account
EPSON NX430 Series on USB001
Foxit Reader PDF Printer Driver on FOXIT_Reader:
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer v4 on PORTPROMPT:
Controllers Display
Standard SATA AHCI Controller Intel(R) HD Graphics [Display adapter]
Generic PnP Monitor (15.3"vis)
Bus Adapters Multimedia
Microsoft Storage Spaces Controller
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft) High Definition Audio Device (2x)
Virus Protection [Back to Top] Group Policies
Avira Desktop
Would anyone be able to tell me how I can get rid of Avira free antivirus?
I unstalled as it would always pop up with incorrect messages. I installed free Avast, but Avira is still on there, I tried the unstall Avira tool but that did not work. I have been to program files and tried to delete it from there but even unlocker cannot get rid of it. Unlocker says it will at next boot time but it does not.
Cannot do a system restore as not sure what date it was installed. I cannot get to safe mode anyway where I would go to unstall it, but do not know how to get to safe mode, One computer tech told me to restart then right away hold down the shift key but that takes me right back to my desk top. I have menu 7 on Windows 8.1 as much easier to work with, I even tried unstalling avast and malwarebytes antimalware, rebooted and right clicked on computer to get to system restore but would get a message back that it did not restore.
This laptop has been in a computer shop twice this month. Would like to toss it into the bay. It is only seven months old. It does not even let me recover. Thanks. Anna Ruth Baldwin