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Author Topic: Black and white laptop screen  (Read 1603 times)

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mbijei

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    • OS: Windows 7
    Black and white laptop screen
    « on: April 20, 2014, 01:47:53 PM »
    Hello everyone,
    I'm not sure if this problem goes to this sub-forum, I tried to seach for solution in the forum, but I can't find it.
    So my problem is that some of the times (it happens more and more often) when  I try to turn on my laptop, its screen imediately turns to black, white and gray horizontal stripes and there is a continuos beep. I tried to reinstal my windows, but that didn't help..
    My laptop is DELL Vostro 3560
    Can someone help me?
    Thanks!

    Computer_Commando



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    Re: Black and white laptop screen
    « Reply #1 on: April 20, 2014, 01:55:12 PM »
    Probably the graphics adapter is going bad.  Is this what you have:  AMD Radeon HD 7670M

    mbijei

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      Re: Black and white laptop screen
      « Reply #2 on: April 20, 2014, 02:07:10 PM »
      No, I have Intel(R) HD Graphics 3000

      Computer_Commando



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      Re: Black and white laptop screen
      « Reply #3 on: April 20, 2014, 02:14:26 PM »
      Windows 7-64 bit or something else?
      Continuous beep usually means a hardware problem of some kind, but not always.
      If you tilt the display back & forth, does the problem clear up?
      Reinstall the driver for Intel(R) HD Graphics 3000.  Get it from Dell Support.


      mbijei

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        Re: Black and white laptop screen
        « Reply #4 on: April 20, 2014, 03:34:26 PM »
        I have windows 7-32 bit.
        I haven't tried that tilting the display thing, but I'll do that, if the problem continuos.
        For now, I reinstaled the Intel driver, I'll see if problem will disapear, thanks for your help:)

        mbijei

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          Re: Black and white laptop screen
          « Reply #5 on: April 27, 2014, 07:51:24 AM »
          For a few days everything was okay, but this morning, when turning on my laptop, I got that screen again ;/ Any ideas what shlould I do now?

          PCdoc



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          Re: Black and white laptop screen
          « Reply #6 on: April 28, 2014, 02:37:12 AM »
          I would first re-seat RAM. If you have to modules / memory sticks, remove one and try with another. If you have one, you can borrow another one from a friend or ask in a nearest local computer store.
          Alternatively, you can use memtest, burn it in a USB drive, make it bootable and boot your laptop using the created usb bootable drive. Let it run till it display "100% Pass complete" at the bottom of the screen. If any errors come up, they will be shown on the screen in red color.
          If no errors are displayed, then I would move further to checking of the display cable (which connects screen and motherboard).  This problem can also be of the LCD/LED screen going bad.
          If all the above tests are good, then as computer_commando said, can be a graphics adapter/chip problem.
          ....