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Author Topic: AVG anti-virus reporting off  (Read 17251 times)

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SuperDave

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Re: AVG anti-virus reporting off
« Reply #30 on: May 26, 2014, 12:19:19 PM »
Try clicking on "Visit our solution center".
Windows 8 and Windows 10 dual boot with two SSD's

bluecountry

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    Re: AVG anti-virus reporting off
    « Reply #31 on: May 27, 2014, 07:33:54 PM »
    OK, I went over and clicked.
    It says to choose one of several problem areas options.
    I choose "Top Solutions" and here is a screenshot of the options:

    I also choose "Windows" problem areas, did not know what to select.

    [recovering disk space, attachment deleted by admin]

    SuperDave

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    Re: AVG anti-virus reporting off
    « Reply #32 on: May 28, 2014, 01:14:49 PM »
    Select any one of them and let it run.
    Windows 8 and Windows 10 dual boot with two SSD's

    bluecountry

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      Apprentice

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      Re: AVG anti-virus reporting off
      « Reply #33 on: May 29, 2014, 04:57:20 PM »
      This is not going smooth.
      I downloaded:

         -Diagnose and fix Windows Firewall service problems automatically
         -Fix security issues to protect and secure Windows automatically
         -Automatically fix Windows security settings to keep your PC safe

      I tried to run, but got this message:

      Quote
      The program encountered an error trying to contact the server.
      To download a utility to troubleshoot the problem, click here.
      Code 80072EE7

      I clicked the link, but could not download because the browser is not connected to the internet.

      Is it time to call this computer finished?

      SuperDave

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      Re: AVG anti-virus reporting off
      « Reply #34 on: May 29, 2014, 07:11:48 PM »
      Quote
      Is it time to call this computer finished?
      No, it's just a glitch. I would suggest that you try all the sites here to see if you can find a solution to that problem. But first, please run the Farbar Service Scanner in Reply # 5 and post the log.
      Windows 8 and Windows 10 dual boot with two SSD's

      bluecountry

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        Apprentice

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        Re: AVG anti-virus reporting off
        « Reply #35 on: June 01, 2014, 10:05:57 AM »
        No, it's just a glitch. I would suggest that you try all the sites here to see if you can find a solution to that problem. But first, please run the Farbar Service Scanner in Reply # 5 and post the log.

        1.  Here is the log.


        2.  As of now, the PC cannot even detect a wireless network.  So I am not connected at all, internet or local.

        Quote
        Farbar Service Scanner Version: 21-05-2014
        Ran by Johnny Ola (administrator) on 01-06-2014 at 12:00:32
        Running from "G:\"
        Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
        Boot Mode: Normal
        ****************************************************************

        Internet Services:
        ============

        Connection Status:
        ==============
        Localhost is accessible.
        There is no connection to network.
        Attempt to access Google IP returned error. Google IP is unreachable
        Attempt to access Google.com returned error: Other errors
        Attempt to access Yahoo.com returned error: Other errors


        Other Services:
        ==============


        File Check:
        ========
        C:\Windows\system32\nsisvc.dll => MD5 is legit
        C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
        C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
        C:\Windows\system32\Drivers\afd.sys => MD5 is legit
        C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
        C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
        C:\Windows\system32\dnsrslvr.dll => MD5 is legit
        C:\Windows\system32\svchost.exe => MD5 is legit
        C:\Windows\system32\rpcss.dll => MD5 is legit


        **** End of log ****

        SuperDave

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        Re: AVG anti-virus reporting off
        « Reply #36 on: June 01, 2014, 12:05:26 PM »
        Please do this even if you don't have the OS disk.

        Do you have your OS  CD/DVD?

        If so,

        1/ Click the Start button.

        2/ From the Start Menu, Click All programs followed by Accessories.

        3/ In the Accessories menu, Right Click on the Command Prompt option.

        4/ From the drop down menu that appears, Click on the Run as administrator option.

        5/ If you have the User Account Control (UAC) enabled you will be asked for authorisation prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

        6/ In the Command Prompt window, type: sfc /scannow and then press Enter.

        7/ A message will appear stating that the system scan will begin.

        8/ Be patient because the scan may take some time.

        9/ If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue.

        10/ If everything is okay you should, after the scan, see the following message Windows resource protection did not find any integrity violations.

        11/ After the scan has completed, Close the command prompt window.
        Windows 8 and Windows 10 dual boot with two SSD's

        bluecountry

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          Apprentice

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          Re: AVG anti-virus reporting off
          « Reply #37 on: June 02, 2014, 07:37:01 AM »
          I don't......

          SuperDave

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          Re: AVG anti-virus reporting off
          « Reply #38 on: June 02, 2014, 01:37:32 PM »
          Run it anyway. If there are any problems with the OS files it will prompt you for the disk.
          Windows 8 and Windows 10 dual boot with two SSD's