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Author Topic: PUP.Optional.MySearchDial.A  (Read 13810 times)

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SuperDave

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Re: PUP.Optional.MySearchDial.A
« Reply #15 on: July 12, 2014, 10:52:21 AM »
Please give me an update on how your computer is working now.
Windows 8 and Windows 10 dual boot with two SSD's

Saajuk

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Re: PUP.Optional.MySearchDial.A
« Reply #16 on: July 12, 2014, 07:36:20 PM »
malwarebytes is still picking up the PUP.Optional.MySearchDial.A

Well I found out how to look at the invisible folders through "Folder Options" and traced it to "C:\Users\Saajuk\AppData\Local\Google\Chrome\User Data\Default\Prefrences" which is where malwarebytes is telling me "MySearchDial" is located at (pls look at picture)


http://i928.photobucket.com/albums/ad126/Saajuk/Capture227_zps1efcdf39.png


There are 2 preferences. Ones "Preferences~RF4cf33.TEMP" (which looks weird to me) and the others just "Preferences". Is it safe to delete one? or is one of those not suppose to be there?
« Last Edit: July 12, 2014, 07:47:48 PM by Saajuk »

SuperDave

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Re: PUP.Optional.MySearchDial.A
« Reply #17 on: July 13, 2014, 01:12:34 PM »
Could this be an add-on in Chrome?
Windows 8 and Windows 10 dual boot with two SSD's

Saajuk

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Re: PUP.Optional.MySearchDial.A
« Reply #18 on: July 19, 2014, 07:11:29 AM »
do idea, how can I check?

SuperDave

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Re: PUP.Optional.MySearchDial.A
« Reply #19 on: July 19, 2014, 10:36:47 AM »
Open Chrome and open Tools. You should see something there about add-ons where you can disabled or enable them.
Windows 8 and Windows 10 dual boot with two SSD's

Saajuk

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Re: PUP.Optional.MySearchDial.A
« Reply #20 on: July 20, 2014, 08:55:20 PM »
The only addon I had was Google Docs and I disabled it. Still did not fix the issue.

SuperDave

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Re: PUP.Optional.MySearchDial.A
« Reply #21 on: July 21, 2014, 01:20:10 PM »
Please delete that temp folder and run MBAM again and post the log.
Windows 8 and Windows 10 dual boot with two SSD's

Saajuk

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Re: PUP.Optional.MySearchDial.A
« Reply #22 on: July 26, 2014, 03:45:17 PM »
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 7/26/2014
Scan Time: 4:28:33 PM
Logfile: log 1.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.07.26.09
Rootkit Database: v2014.07.17.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8
CPU: x64
File System: NTFS
User: Saajuk

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 317203
Time Elapsed: 9 min, 3 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.MySearchDial.A, C:\Users\Saajuk\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (      "startup_urls": [ "http://start.mysearchdial.com/?f=1&a=irmsd0202ch&cd=2XzuyEtN2Y1L1Qzu0EzztAzy0D0FtCyE0CtByByCyC0AzzyDtN0D0Tzu0SyBzztDtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R&cr=1943442087&ir=" ],), ,[653ca1ffd0abf73ff4162dbae71d28d8]

Physical Sectors: 0
(No malicious items detected)


(end)







seems to not work. I tested on another pc with a older version of MBAM (not sure exactly which version but it was 82 days out of date) and it did not detect it. When I updated to latest version it started to pick it up. I deleted it from prefrences like you said and ran the scan a few time and it did not pick it up, I thought it was fixed but I just did it again and it picked it back up in the same location. I went back to see if the Temp file was some how restored but it was gone.

EDIT: Anyways I found an option to turn off the pop up for PUPs so that was really the only annoyances I had. Nothing seems to be affecting my laptops performance so I think we can say its fixed. thanks.

Do you use Chrome and MBAM? I am interested if you would get the same thing, just curious.

using MBAM ver 2.0.2.1012
« Last Edit: July 26, 2014, 03:56:29 PM by Saajuk »

SuperDave

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Re: PUP.Optional.MySearchDial.A
« Reply #23 on: July 26, 2014, 05:44:47 PM »
Quote
Do you use Chrome and MBAM? I am interested if you would get the same thing, just curious
No, I don't use Chrome.

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
**************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
****************************************
Go to Microsoft Windows Update and get all critical updates.
----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Windows 8 and Windows 10 dual boot with two SSD's