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Author Topic: Windows not starting: QUKFZ is missin.  (Read 2933 times)

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Richy Sanchez

    Topic Starter


    Newbie

    • Experience: Familiar
    • OS: Windows 7
    Windows not starting: QUKFZ is missin.
    « on: August 15, 2014, 08:50:19 PM »
    I am using an ASUS tech K53T with windows 7. I recently moved files in my D and C drive. My computer ran out of power, so I pluged it and when i restarded the system a message in a black line user interface showd up. It said:

     "QUKFZ     is missing
    Press Ctrl+Alt+Del to restart"

    I restarded the computer many times, but nothing happened. I decided to start windows in safe mode but then the
    "ASUS preload wizrd" message showd up. if I start this process, it will erase everything on my HD.
    My questions are:
    -What is QUKFZ? it must be really important since its stopping everything from working.
    -Most importantly, is there any way of saving my precious files that are on my HD?
    Any help is greatly appreciated.