501 errors and outgoing ip addresses

[nellenaz]

My computer has been extra slow lately and getting website pop ups from Malware bytes saying they are blocking an outgoing IP.  I've also been geting 501 errors in both the browsers I use which is IE and Chrome.

Thank you Nelle









Here are my results







# AdwCleaner v4.002 - Report created 28/10/2014 at 10:37:54
# DB v2014-10-26.6
# Updated 27/10/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Nelle - NELLE-HP
# Running from : C:\Users\Nelle\Downloads\adwcleaner_4.002.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : vToolbarUpdater18.1.9

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Nelle\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z
Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
[!] Folder Deleted : C:\Users\Nelle\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Nelle\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\Program Files (x86)\AVG Security Toolbar
Folder Deleted : C:\Users\Nelle\AppData\Roaming\DigitalSites
Folder Deleted : C:\Program Files (x86)\SendSpace
File Deleted : C:\Users\Nelle\AppData\Roaming\Mozilla\Firefox\Profiles\nta9id7l.default\invalidprefs.js
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\safeguard-secure-search.xml
File Deleted : C:\Users\Nelle\AppData\Roaming\Mozilla\Firefox\Profiles\nta9id7l.default\user.js

***** [ Scheduled Tasks ] *****

Task Deleted : Digital Sites

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{212C2C4F-C845-4FBC-9561-C833A13D8DCE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3C5D1D57-16C8-473C-A552-37B8D88596FE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A115D8A-6A7B-4C72-92B1-2E2D01F36979}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99DF8440-814E-497F-BDDD-FB93E9E9DF96}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83CAD530-387D-40FD-82EA-B9E863D92A9B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\anchorfree
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\dsiteproducts
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Digital Sites
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239


-\\ Mozilla Firefox v26.0 (en-US)


-\\ Google Chrome v38.0.2125.111


*************************

AdwCleaner[R0].txt - [12575 octets] - [16/10/2014 09:32:41]
AdwCleaner[R1].txt - [12439 octets] - [16/10/2014 09:35:43]
AdwCleaner[R2].txt - [7882 octets] - [28/10/2014 10:30:39]
AdwCleaner[S0].txt - [7621 octets] - [28/10/2014 10:37:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7681 octets] ##########









Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/28/2014
Scan Time: 11:19:25 AM
Logfile:
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.28.04
Rootkit Database: v2014.10.22.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Nelle

Scan Type: Hyper Scan
Result: Completed
Objects Scanned: 263152
Time Elapsed: 1 min, 58 sec

Memory: Enabled
Startup: Enabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


 Results of screen317's Security Check version 0.99.89 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
AVG AntiVirus Free Edition 2015   
 Antivirus out of date! 
`````````Anti-malware/Other Utilities Check:`````````[/u]
 Java 7 Update 67 
 Adobe Flash Player 15.0.0.152 
 Adobe Reader XI 
 Mozilla Firefox 26.0 Firefox out of Date! 
 Mozilla Thunderbird (24.5.0)
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
````````Process Check: objlist.exe by Laurent````````[/u] 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 AVG avgwdsvc.exe
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````[/u]

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Your AV is out-of-date. Please update it.

Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
**************************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

• Be sure to print out and follow the instructions provided on that same page for performing a scan.
• Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  
• When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  
• Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
• Copy and paste the contents of these two log files in your next reply.

[nellenaz]

1st part and I updated the AV.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Windows 7 Home Premium x64
Ran by Nelle on Tue 10/28/2014 at 17:23:40.31
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{78EA33B9-E75D-44DF-80A6-717731EC4947}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E205D1A3-AF74-4652-89AA-3C524DD3104C}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{E205D1A3-AF74-4652-89AA-3C524DD3104C}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Nelle\AppData\Roaming\mozilla\firefox\profiles\nta9id7l.default\minidumps [14 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 10/28/2014 at 17:31:19.04
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[SuperDave]

Can you post the other log, please?

[nellenaz]

Malwarebytes Anti-Rootkit BETA 1.07.0.1012

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17239

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.892000 GHz
Memory total: 6165516288, free: 1795870720

Downloaded database version: v2014.10.28.06
Downloaded database version: v2014.10.22.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 9B1ABC23

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1928845312

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1929052160  Numsec = 24467456

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...
Done!
Infected: C:\Users\Nelle\AppData\Local\Temp\stuprt.exe --> [Trojan.Kovter]
Scan finished
Creating System Restore point...
Cleaning up...
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17239

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.892000 GHz
Memory total: 6165516288, free: 2274263040

Downloaded database version: v2014.10.29.05
Downloaded database version: v2014.10.22.01
=======================================
Initializing...
Done!

[nellenaz]

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.10.28.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17239
Nelle :: NELLE-HP [administrator]

10/28/2014 5:36:31 PM
mbar-log-2014-10-28 (17-36-31).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 330120
Time elapsed: 14 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Nelle\AppData\Local\Temp\stuprt.exe (Trojan.Kovter) -> Delete on reboot. [566b3cdb720ac1756ab9855412ef07f9]

Physical Sectors Detected: 0
(No malicious items detected)

(end)

[nellenaz]

It's odd now I'm getting errors for Powershell that needs to close

[SuperDave]

It's odd now I'm getting errors for Powershell that needs to close

When do you get these messages?

[nellenaz]

They seem to be random.

[SuperDave]

Please describe what you're working on when they appear.

[nellenaz]

surfing the internet? I only use Chrome and It just popped up. Right now I have Thunderbird and Calibre open along with Chrome. I left the computer and came back to "powershell has stopped working" and AVG pop up of a fake adobe flash update threat being removed.

[SuperDave]

Please do this even if you don't have the OS Disk. Please let me know how it goes.
You could try using another browser and see if it works well.

To Run the SFC /SCANNOW Command in Windows 7
1. Open an elevated command prompt.

2. To Scan and Repair System Files
NOTE: Scans the integrity of all protected system files and repairs the system files if needed.
A) In the elevated command prompt, type sfc /scannow and press Enter. (see screenshot below)
NOTE: This may take some time to finish.



B) Go to step 4.

3. To Only Verify if the System Files are Corrupted
NOTE: Scans and only verifies the integrity of all proteced system files only.
A) In the elevated command prompt, type sfc /verifyonly and press Enter.

4. When the scan is complete, hopefully you will see all is ok like the screenshot below.
NOTE: If not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.



5. When done, close the elevated command prompt.

[nellenaz]

It did indeed say no integrity violations.

[SuperDave]

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

[nellenaz]

Here is the log. I had to stop it after 6 hours, It was stuck on the abundance of temp folders that seem to pop up even though I use CCleaner to clean them out every day lately.




ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=c9c0ca6398728c4dac2a084959f17261
# engine=20945
# end=stopped
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2014-11-08 04:30:47
# local_time=2014-11-07 10:30:47 (-0600, Central Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1=''
# compatibility_mode=5893 16776574 100 94 22331595 166964495 0 0
# scanned=462201
# found=12
# cleaned=0
# scan_time=24552
sh=4DFEF5C86B95D8F117CBC267F83929408303D983 ft=1 fh=c71c0011fad100d3 vn="a variant of Win32/Kryptik.CPJD trojan" ac=I fn="C:\ProgramData\Windows Genuine Advantage\{2522E4E2-B7A4-4356-9270-D1D6A0305027}\msiexec.exe"
sh=B604206830497C7A27F88B828F473AA2B7F8485A ft=1 fh=f9e6eb339c4d49c3 vn="Win32/Simda.B trojan" ac=I fn="C:\ProgramData\Windows Genuine Advantage\{634AB96C-C76F-4D85-B4A2-99A637D658A5}\msiexec.exe"
sh=EA72EA0B157A660AA62927F88B2C8B6F274AD6CD ft=1 fh=ddc67596b5b5a45c vn="Win32/Delf.OEH trojan" ac=I fn="C:\ProgramData\Windows Genuine Advantage\{7E699C38-DAC3-426E-BABB-CE934E73C4F0}\msiexec.exe"
sh=4DFEF5C86B95D8F117CBC267F83929408303D983 ft=1 fh=c71c0011fad100d3 vn="a variant of Win32/Kryptik.CPJD trojan" ac=I fn="C:\ProgramData\Windows Genuine Advantage\{D792F74D-A57D-436D-A632-D35F2AFC2DEB}\msiexec.exe"
sh=EA72EA0B157A660AA62927F88B2C8B6F274AD6CD ft=1 fh=ddc67596b5b5a45c vn="Win32/Delf.OEH trojan" ac=I fn="C:\ProgramData\Windows Genuine Advantage\{DF8750AE-E4AA-41D8-BC63-65B3655FBF83}\msiexec.exe"
sh=B604206830497C7A27F88B828F473AA2B7F8485A ft=1 fh=f9e6eb339c4d49c3 vn="Win32/Simda.B trojan" ac=I fn="C:\ProgramData\Windows Genuine Advantage\{E99663F3-1C0D-493A-9E12-1CEE61A18929}\msiexec.exe"
sh=4DFEF5C86B95D8F117CBC267F83929408303D983 ft=1 fh=c71c0011fad100d3 vn="a variant of Win32/Kryptik.CPJD trojan" ac=I fn="C:\Users\All Users\Windows Genuine Advantage\{2522E4E2-B7A4-4356-9270-D1D6A0305027}\msiexec.exe"
sh=B604206830497C7A27F88B828F473AA2B7F8485A ft=1 fh=f9e6eb339c4d49c3 vn="Win32/Simda.B trojan" ac=I fn="C:\Users\All Users\Windows Genuine Advantage\{634AB96C-C76F-4D85-B4A2-99A637D658A5}\msiexec.exe"
sh=EA72EA0B157A660AA62927F88B2C8B6F274AD6CD ft=1 fh=ddc67596b5b5a45c vn="Win32/Delf.OEH trojan" ac=I fn="C:\Users\All Users\Windows Genuine Advantage\{7E699C38-DAC3-426E-BABB-CE934E73C4F0}\msiexec.exe"
sh=4DFEF5C86B95D8F117CBC267F83929408303D983 ft=1 fh=c71c0011fad100d3 vn="a variant of Win32/Kryptik.CPJD trojan" ac=I fn="C:\Users\All Users\Windows Genuine Advantage\{D792F74D-A57D-436D-A632-D35F2AFC2DEB}\msiexec.exe"
sh=EA72EA0B157A660AA62927F88B2C8B6F274AD6CD ft=1 fh=ddc67596b5b5a45c vn="Win32/Delf.OEH trojan" ac=I fn="C:\Users\All Users\Windows Genuine Advantage\{DF8750AE-E4AA-41D8-BC63-65B3655FBF83}\msiexec.exe"
sh=B604206830497C7A27F88B828F473AA2B7F8485A ft=1 fh=f9e6eb339c4d49c3 vn="Win32/Simda.B trojan" ac=I fn="C:\Users\All Users\Windows Genuine Advantage\{E99663F3-1C0D-493A-9E12-1CEE61A18929}\msiexec.exe"