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Author Topic: internet only works when my computer in "Safe Mode with networking" = help?  (Read 10052 times)

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geriann

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    when i open Internet Explorer in normal mode the IE/internet screen is blank/white.
     
    a box pops up & says "MSN.com is not working". the only option on the box is the click on the "recover webpage" button.
     
    when i click on it a box pops up & says "windows is checking for solutions".
     
    when it's done checking, a box pops up & says "internet explorer stopped working. a pronlem caused the program to stop working correctly. windows will close the program & notify you if a solution is available". the only option on that box is to click on the "close program" button. so i click on that, which closes the IE/internet screen.
     
    each time i try to open the IE/internet it's the same thing.
     
    however when i put my computer in "Safe Mode with networking" the internet/IE works with no problems!

    can anyoone tell me what could be causing this?
     
    how can i fix it?
    OS = Microsoft Windows 10
    BROWSER = Internet Explorer 11

    DaveLembke



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    Re: internet only works when my computer in "Safe Mode with networking" = help?
    « Reply #1 on: September 05, 2014, 06:15:26 AM »
    Are you able to use a restore point to go back to a healthy point in time?

    patio

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    Re: internet only works when my computer in "Safe Mode with networking" = help?
    « Reply #2 on: September 05, 2014, 06:25:44 AM »
    Have a quick look in Device Manager...any Yellow !'s or?'s ? ?
    " Anyone who goes to a psychiatrist should have his head examined. "

    geriann

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      Re: internet only works when my computer in "Safe Mode with networking" = help?
      « Reply #3 on: September 09, 2014, 11:01:52 PM »
      Have a quick look in Device Manager...any Yellow !'s or?'s ? ?
      i looked...just the usual list of computer things..no yellow ! or ?
      OS = Microsoft Windows 10
      BROWSER = Internet Explorer 11

      geriann

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        Re: internet only works when my computer in "Safe Mode with networking" = help?
        « Reply #4 on: September 09, 2014, 11:03:12 PM »
        Are you able to use a restore point to go back to a healthy point in time?
        how do i do that?
        OS = Microsoft Windows 10
        BROWSER = Internet Explorer 11

        jason2074



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        Re: internet only works when my computer in "Safe Mode with networking" = help?
        « Reply #5 on: September 11, 2014, 12:01:40 AM »
        Try resetting your IE browser then clear cache files and cookies just in case.

        geriann

          Topic Starter


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          Try resetting your IE browser then clear cache files and cookies just in case.

          is this what i should do? http://www.mytechguide.org/9560/reset-internet-explorer-ries/
          OS = Microsoft Windows 10
          BROWSER = Internet Explorer 11

          geriann

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            Are you able to use a restore point to go back to a healthy point in time?

            now i'm wondering what advised step to do? or which to do first?
            A) restore my computer back to a healthy point in time using the page i found on this website... http://www.computerhope.com/issues/ch000589.htm
            B) reset my IE browser [& clear cache files/cookies] using... http://www.mytechguide.org/9560/reset-internet-explorer-ries/
            OS = Microsoft Windows 10
            BROWSER = Internet Explorer 11

            patio

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            Do them in that order...re-boot after each.
            You didn't mention how the PC is connected.
            The fact it works in safemode leads me to suspect a missing/corrupt driver...

            More info.
            " Anyone who goes to a psychiatrist should have his head examined. "

            a2ftweaks



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              That's a typical sign of some mal ware in your computer, all you have to do is going to download . com and install mal ware byte, make the full scan I believe you will be OK once the scan finish

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              « Last Edit: October 08, 2014, 06:33:22 PM by patio »

              topsy99



                Beginner

                internet explorer on vista breaks down on some websites .    works fine on google chrome.  why would IE break down.