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Author Topic: A lot of malware, spyware cookie etc.  (Read 3754 times)

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torselse

    Topic Starter


    Starter

    • Experience: Beginner
    • OS: Windows 7
    A lot of malware, spyware cookie etc.
    « on: July 13, 2015, 03:30:08 AM »
    OS is Win. 7 Prof. on a laptop. 64
    My problems started when I tried to downloud and install a audio program.
    I then got "Mystartsearch.com" and a lot of pop ups started. My antivirus program was Awast, but I found that it was disabled and not possable to start again. So I uninstalled it and installed McAfee instead. I used this program a lot of times to clean my computer. I also used Ccleaner and later ProHunter. But what ever I do my computer was still infected.
    I then desided to reinstall my OS, and was sure that it would solve my problems. I have now reinstalled my os two times. I have used McAfee, ProHunter and RegHunter a lot of times, but my computer is still infected. PS! I backup my files on secondery harddrive Connected With usb. My be this harddrive is infected too?
    Name of some of the programs/files are:  Atwola, Adtech, 2o7, Atlas, DMT, Serving-sys, ProMarket, WebtrendsLive, Zedo.com, Adserver, Burst Media, Statcounter, xiti.com
     
    I don´t have "Mystartsearch.com" any more.
     
    How can I solve those problems?

    Allan

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    • Mastermind
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    • OS: Windows 10
    Re: A lot of malware, spyware cookie etc.
    « Reply #1 on: July 13, 2015, 05:41:02 AM »
    Please follow the instructions in the following link and post your logs:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    torselse

      Topic Starter


      Starter

      • Experience: Beginner
      • OS: Windows 7
      Re: A lot of malware, spyware cookie etc.
      « Reply #2 on: July 14, 2015, 01:18:52 AM »
      # AdwCleaner v4.208 - Logfile created 14/07/2015 at 01:04:45
      # Updated 09/07/2015 by Xplode
      # Database : 2015-07-11.1 [Server]
      # Operating system : Windows 7 Professional Service Pack 1 (x64)
      # Username : Torleif - FLOR-PC
      # Running from : C:\Users\Torleif\Desktop\adwcleaner_4.208.exe
      # Option : Cleaning

      ***** [ Services ] *****


      ***** [ Files / Folders ] *****


      ***** [ Scheduled tasks ] *****


      ***** [ Shortcuts ] *****


      ***** [ Registry ] *****


      ***** [ Web browsers ] *****

      -\\ Internet Explorer v11.0.9600.17840


      *************************

      AdwCleaner[R0].txt - [843 bytes] - [14/07/2015 00:23:58]
      AdwCleaner[R1].txt - [901 bytes] - [14/07/2015 00:51:50]
      AdwCleaner[R2].txt - [891 bytes] - [14/07/2015 01:03:52]
      AdwCleaner[S0].txt - [684 bytes] - [14/07/2015 00:53:05]
      AdwCleaner[S1].txt - [817 bytes] - [14/07/2015 01:04:45]

      ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [875  bytes] ##########

      torselse

        Topic Starter


        Starter

        • Experience: Beginner
        • OS: Windows 7
        Re: A lot of malware, spyware cookie etc.
        « Reply #3 on: July 14, 2015, 01:27:39 AM »
        This is the only log I could find. Don`t know if it is what you want?
        Scanning history log:

        Malwarebytes Anti-Malware
        www.malwarebytes.org

        Scan Date: 14.07.2015
        Scan Time: 01:10
        Logfile: scanning history log  malware.txt
        Administrator: Yes

        Version: 2.1.8.1057
        Malware Database: v2015.07.13.06
        Rootkit Database: v2015.07.10.01
        License: Trial
        Malware Protection: Enabled
        Malicious Website Protection: Enabled
        Self-protection: Disabled

        OS: Windows 7 Service Pack 1
        CPU: x64
        File System: NTFS
        User: Torleif

        Scan Type: Threat Scan
        Result: Completed
        Objects Scanned: 335087
        Time Elapsed: 14 min, 39 sec

        Memory: Enabled
        Startup: Enabled
        Filesystem: Enabled
        Archives: Enabled
        Rootkits: Disabled
        Heuristics: Enabled
        PUP: Enabled
        PUM: Enabled

        Processes: 0
        (No malicious items detected)

        Modules: 0
        (No malicious items detected)

        Registry Keys: 0
        (No malicious items detected)

        Registry Values: 0
        (No malicious items detected)

        Registry Data: 0
        (No malicious items detected)

        Folders: 0
        (No malicious items detected)

        Files: 0
        (No malicious items detected)

        Physical Sectors: 0
        (No malicious items detected)


        (end)




        Daily Protection log:
        Malwarebytes Anti-Malware
        www.malwarebytes.org


        Protection, 14.07.2015 00:40, SYSTEM, FLOR-PC, Protection, Malware Protection, Starting,
        Protection, 14.07.2015 00:40, SYSTEM, FLOR-PC, Protection, Malware Protection, Started,
        Protection, 14.07.2015 00:40, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Starting,
        Protection, 14.07.2015 00:40, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Started,
        Error, 14.07.2015 00:42, SYSTEM, FLOR-PC, Update, Bad md5 or size: akadomains, 11,
        Error, 14.07.2015 00:42, SYSTEM, FLOR-PC, Update, Bad md5 or size: akaips, 11,
        Update, 14.07.2015 00:42, SYSTEM, FLOR-PC, Manual, Domain Database, 0.0.0.0, 2015.6.12.1,
        Update, 14.07.2015 00:42, SYSTEM, FLOR-PC, Manual, Remediation Database, 2015.5.13.1, 2015.7.1.2,
        Update, 14.07.2015 00:42, SYSTEM, FLOR-PC, Manual, IP Database, 0.0.0.0, 2015.6.12.1,
        Update, 14.07.2015 00:42, SYSTEM, FLOR-PC, Manual, Rootkit Database, 2015.6.2.1, 2015.7.10.1,
        Update, 14.07.2015 00:42, SYSTEM, FLOR-PC, Manual, AKA IP Database, 0.0.0.0, 2015.7.9.1,
        Update, 14.07.2015 00:42, SYSTEM, FLOR-PC, Manual, AKA Domain Database, 0.0.0.0, 2015.7.9.2,
        Update, 14.07.2015 00:42, SYSTEM, FLOR-PC, Manual, Malware Database, 2015.6.3.3, 2015.7.13.6,
        Protection, 14.07.2015 00:42, SYSTEM, FLOR-PC, Protection, Refresh, Starting,
        Protection, 14.07.2015 00:42, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Stopping,
        Protection, 14.07.2015 00:42, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Stopped,
        Protection, 14.07.2015 00:42, SYSTEM, FLOR-PC, Protection, Refresh, Success,
        Protection, 14.07.2015 00:42, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Starting,
        Protection, 14.07.2015 00:42, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Started,
        Protection, 14.07.2015 01:03, SYSTEM, FLOR-PC, Protection, Malware Protection, Starting,
        Protection, 14.07.2015 01:03, SYSTEM, FLOR-PC, Protection, Malware Protection, Started,
        Protection, 14.07.2015 01:03, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Starting,
        Protection, 14.07.2015 01:03, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Started,
        Protection, 14.07.2015 01:06, SYSTEM, FLOR-PC, Protection, Malware Protection, Starting,
        Protection, 14.07.2015 01:06, SYSTEM, FLOR-PC, Protection, Malware Protection, Started,
        Protection, 14.07.2015 01:06, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Starting,
        Protection, 14.07.2015 01:06, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Started,
        Scan, 14.07.2015 01:24, SYSTEM, FLOR-PC, Manual, Start:14.07.2015 01:10, Duration:14 min 39 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,
        Error, 14.07.2015 08:43, SYSTEM, FLOR-PC, Scheduler, 11004,
        Update, 14.07.2015 08:43, SYSTEM, FLOR-PC, Scheduler, Malware Database, Failed, Unable to access update server, 2015.7.13.6, 2015.7.14.1,
        Update, 14.07.2015 08:44, SYSTEM, FLOR-PC, Scheduler, Malware Database, 2015.7.13.6, 2015.7.14.1,
        Protection, 14.07.2015 08:44, SYSTEM, FLOR-PC, Protection, Refresh, Starting,
        Protection, 14.07.2015 08:44, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Stopping,
        Protection, 14.07.2015 08:44, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Stopped,
        Protection, 14.07.2015 08:45, SYSTEM, FLOR-PC, Protection, Refresh, Success,
        Protection, 14.07.2015 08:45, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Starting,
        Protection, 14.07.2015 08:45, SYSTEM, FLOR-PC, Protection, Malicious Website Protection, Started,

        (end)

        torselse

          Topic Starter


          Starter

          • Experience: Beginner
          • OS: Windows 7
          Re: A lot of malware, spyware cookie etc.
          « Reply #4 on: July 14, 2015, 01:31:45 AM »
           Results of screen317's Security Check version 1.005 
           Windows 7 Service Pack 1 x64 (UAC is enabled) 
           Internet Explorer 11 
          ``````````````Antivirus/Firewall Check:``````````````[/u]
           Windows Firewall Enabled! 
          McAfee Anti-Virus and Anti-Spyware   
           WMI entry may not exist for antivirus; attempting automatic update.
          `````````Anti-malware/Other Utilities Check:`````````[/u]
           SpyHunter 4   
          ````````Process Check: objlist.exe by Laurent````````[/u] 
           Malwarebytes Anti-Malware mbamservice.exe 
           Malwarebytes Anti-Malware mbam.exe 
           Malwarebytes Anti-Malware mbamscheduler.exe   
          `````````````````System Health check`````````````````[/u]
           Total Fragmentation on Drive C: 4%
          ````````````````````End of Log``````````````````````[/u]

          SuperDave

          • Malware Removal Specialist


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          • OS: Windows 8
          Re: A lot of malware, spyware cookie etc.
          « Reply #5 on: July 14, 2015, 03:52:38 PM »
          Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

          1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
          2. The fixes are specific to your problem and should only be used for this issue on this machine.
          3. If you don't know or understand something, please don't hesitate to ask.
          4. Please DO NOT run any other tools or scans while I am helping you.
          5. It is important that you reply to this thread. Do not start a new topic.
          6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
          7. Absence of symptoms does not mean that everything is clear.

          If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
          *************************************************************************
          Please download AdwCleaner by Xplode onto your Desktop.

          Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



          If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
          When the AdwCleaner program will open, click on the Scan button as shown below.



          AdwCleaner will now start to search for malicious files that may be installed on your computer.
          To remove the files that were detected in the previous step, please click on the Clean button.



          AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
          Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
          *********************************************
          Please download Malwarebytes Anti-Malware from here.
          Double Click mbam-setup.exe to install the application.
          • It should update automatically if the computer is connected to the internet.
          • Click on Threat Scan and click on Scan Now.
          • The scan may take some time to finish,so please be patient.
          • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
          • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
          • When disinfection is completed you can click on "Copy to Clipboard".
          • Paste the log in you next reply (CTRL+ V)
          *************************************************
          Please download Junkware Removal Tool to your desktop.

          Warning! Once the scan is complete JRT will shut down your browser with NO warning.

          Shut down your protection software now to avoid potential conflicts.

          •Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

          •Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

          •The tool will open and start scanning your system.

          •Please be patient as this can take a while to complete depending on your system's specifications.

          •On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

          •Copy and Paste the JRT.txt log into your next message.
          Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender