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Author Topic: Microphone not working after the update  (Read 6421 times)

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Ijwgh

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    Greenhorn

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    Microphone not working after the update
    « on: September 28, 2015, 07:00:54 AM »
    I have Asus G551JK and after the W10 update my headset mic won't work or any other microphone connencted won't work. I tried updating the drivers and almost everything google had to offer but still nothing. My headset is ASUS Cerberus. Please, somebody know what to do?

    DaveLembke



      Sage
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    Re: Microphone not working after the update
    « Reply #1 on: September 28, 2015, 08:23:13 AM »
    So your Headset works for Audio, but Mic doesnt work.

    When you go into audio properties is the mic there or does it show its missing or greyed out?

    I looked at asus website and didnt see any drivers for it, but if your headset came with a CD driver for it, you can try pushing that driver to the system and use Windows 7,8, or 8.1 driver on 10.

    I had a similar problem years ago when going from XP to 7. Lost my mic jack on my motherboard. Tried drivers for realtek and it would install and say all is well, but no mic. The mic only worked under XP yet audio out worked fine. I got frustrated and just bought a USB 5.1 Audio adapter and used that, however your headset I believe is just a USB plug and not audio and mic independent phono jacks.

    Ijwgh

      Topic Starter


      Greenhorn

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      Re: Microphone not working after the update
      « Reply #2 on: September 28, 2015, 09:29:18 AM »
      My pc only shows the built-in mic and some Stereo Mix thing(showing disabled and disconnected).
      I didn't find any drivers either. It didn't come with a CD driver and yes the headset has only one jack.

      patio

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      Re: Microphone not working after the update
      « Reply #3 on: September 28, 2015, 09:30:18 AM »
      Post a pic of the mixer thingy...
      " Anyone who goes to a psychiatrist should have his head examined. "

      Ijwgh

        Topic Starter


        Greenhorn

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        Re: Microphone not working after the update
        « Reply #4 on: September 28, 2015, 09:40:31 AM »

        patio

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        Re: Microphone not working after the update
        « Reply #5 on: September 28, 2015, 09:53:22 AM »
        You need to check Device Manger for any Yellow !!'s....that means missing drivers.
        You should get them from the MBoard manuf. site and install them....Re-boot after.
        " Anyone who goes to a psychiatrist should have his head examined. "

        Ijwgh

          Topic Starter


          Greenhorn

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          Re: Microphone not working after the update
          « Reply #6 on: September 28, 2015, 10:21:22 AM »
          Seems like none of my drivers are missing

          patio

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          Re: Microphone not working after the update
          « Reply #7 on: September 28, 2015, 02:19:19 PM »
          The headset unit shipped with software...you may wanna find the CD and re-install it.
          " Anyone who goes to a psychiatrist should have his head examined. "

          Ijwgh

            Topic Starter


            Greenhorn

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            Re: Microphone not working after the update
            « Reply #8 on: October 03, 2015, 12:53:44 PM »
            the headset didnt come with any kind of cd, it was just the headset, Im sure about that