Unusual Desktop Shortcut Behavior

[HopeFullUser]

Unusual Shortcut Behavior

Problem with existing desktop shortcut on Windows XP desktop.

If I right click on HP share to web shortcut computer freeze up.
Do not get this behavior when I right click any other desktop shortcut.

I don't think this problem is related to the context menu.

When I run "regedit" and go to HKEY_CLASSES_ROOT
DRIVE
SHELL ex
Context Menu Handlers
I don't see any HP related items.

I no longer use this shortcut, but the HP program is still installed on this computer.
All I really want to do is remove the shortcut from my desktop.

When I go to "my computer_desktop" I don't see the shortcut in that folder either.

[zep516]

Try this,

Go to Start -> All Programs ->  HP Share-to-Web, click on HP Share-to-Web Wizard.
Click NEXT ...until you come to the screen that asks if you want the desktop icon - choose NO and then click FINISH.

[HopeFullUser]

Thanks zep516.
Your solution worked perfectly.

[zep516]

You're welcome,

Those instructions were pulled from another website, glad they worked. Several users had the same issue those instructions worked for both users.