Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Microsoft Edge  (Read 1985 times)

0 Members and 1 Guest are viewing this topic.

joodyanne

    Topic Starter


    Intermediate
    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 7
    Microsoft Edge
    « on: May 05, 2017, 05:16:26 PM »
    On my laptop which has Windows 10, Microsoft Edge will not open at all.    Can someone tell me what to do please?
    Judy
    Judy

    DaveLembke



      Sage
    • Inventor of the Magna-Broom 3000 =)
    • Thanked: 592
    • Certifications: List
    • Computer: Specs
    • Experience: Expert
    • OS: Windows 7
    Re: Microsoft Edge
    « Reply #1 on: May 06, 2017, 11:07:10 AM »
    Friend of mine had same issue. He used a restore point to get edge to work again. Somehow it got corrupted. On another friends system where edge stopped working Firefox was placed onto a thumb drive and installed as a browser replacement in which they then were able to download malwarebytes and remove infection that killed edge. So these are 2 methods. 3rd method would be get all your data off of the computer and then perform clean install from recovery media.

    joodyanne

      Topic Starter


      Intermediate
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 7
      Re: Microsoft Edge
      « Reply #2 on: May 06, 2017, 05:40:40 PM »
      Thanks Dave.    Malwarebytes and rebooting helped me re-establish Microsoft Edge.    Don't know why I didn't think of it myself!
      Judy