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Author Topic: Runtime Error!  (Read 17011 times)

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325is

  • Guest
Runtime Error!
« on: December 06, 2005, 02:27:05 PM »
Hi long time since ive been here, last time i was here my problem was solved.. and im hoping that i can get one other problem solved.  My problem is that i am getting this:
_______________________________________ ______
Microsoft Visual C++ Runtime Library

 Runtime Error!

 Program: C:\WINDOWS\Explorer.exe

 This application has requested the Runtime to terminte
 it in an unusual way.  Please contact the application's
 support team for more information.
_______________________________________ ______

this happens as soon as i turn on my computer.  And my only choice is to click ok.. and once i have done that, my screen goes blank and all i have is my mouse pointer still visible.

My Computer specs:

Windows Xp Home Edition
SP2
512 MB of RAM



I have searched for this problem on the internet and i have found other people with the same problem, but most of them fixed this problem after deleting GOOGLE TOOLBAR, i dont have a Google toolbar,  But i have ran a HijackThis Scan, but i dont know what im looking for.. maybe somebody that knows what to look for in the log can help me.. Thanks

The Log is too long so, im gonna post it under this one.


325is

  • Guest
Re: Runtime Error!
« Reply #1 on: December 06, 2005, 02:27:58 PM »
Logfile of HijackThis v1.99.1
Scan saved at 4:19:30 AM, on 2/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\errlkqb.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\nfluet.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\bwbmmvs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
\192.168.0.102\The Good Stuff\AntiVirus + Computer Fixing Programs\HijackThis.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe

325is

  • Guest
Re: Runtime Error!
« Reply #2 on: December 06, 2005, 02:28:55 PM »
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sinclair.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sinclair.edu/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\ssqrr.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\vtsqp.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll

325is

  • Guest
Re: Runtime Error!
« Reply #3 on: December 06, 2005, 02:29:38 PM »
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [bwbmmvs] C:\WINDOWS\bwbmmvs.exe
O4 - HKLM\..\Run: [bicwxf] C:\WINDOWS\system32\nfluet.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O18 - Filter: text/html - {724D478A-2BD0-4DB4-AE42-288B1E346EF7} - C:\Program Files\FCEngine\Plugin.dll
O20 - Winlogon Notify: ssqrr - C:\WINDOWS\SYSTEM32\ssqrr.dll
O20 - Winlogon Notify: vtsqp - C:\WINDOWS\system32\vtsqp.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\errlkqb.exe


325is

  • Guest
Re: Runtime Error!
« Reply #4 on: December 06, 2005, 02:30:41 PM »
Please Help me ASAP, thnaks in Advance. :-/

Fed

  • Moderator


  • Sage
  • Thanked: 35
    • Experience: Experienced
    • OS: Windows XP
    Re: Runtime Error!
    « Reply #5 on: December 06, 2005, 10:16:07 PM »
    Your Hijackthis log has lots of nasties.
    Can you start in safe mode + networking and run the scans below?

    Online Virus Scan and Spyware Scans
    http://housecall.trendmicro.com/

    Highly recommended second Online Malware Scan
    http://www.ewido.net/en/

    dl65

    • R.I.P.


    • Prodigy

      Thanked: 18
      Re: Runtime Error!
      « Reply #6 on: December 06, 2005, 10:35:26 PM »
      325is.......Mark the following for removal :

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=    


       R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=    


       R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id

      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=    

       R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=    

       R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=    

       R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=  

      F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

      O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll

      O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll

      O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe

      O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

      These appear to be the worst ...so lets start with then.

      click on fix checked .........then I would reboot and see how things are .

      let us know

      dl65  ::)


      If you don't know the answer, it isn't a dumb question.

      325is

      • Guest
      Re: Runtime Error!
      « Reply #7 on: December 06, 2005, 11:21:45 PM »
      dl65, i got rid of the ones you told me to, but i still get the same Runtime Error..

      Fed - im going to try your advice now, ill let you know if that solved my problem

      325is

      • Guest
      Re: Runtime Error!
      « Reply #8 on: December 07, 2005, 12:12:52 AM »
      Fed - Thanks for the links.  i Downloaded the ewido suite, and detected 78 infected files, most of them High risk, and delted them... thanks, but i still get the same Error message   ::-/

      Fed

      • Moderator


      • Sage
      • Thanked: 35
        • Experience: Experienced
        • OS: Windows XP
        Re: Runtime Error!
        « Reply #9 on: December 07, 2005, 01:27:06 AM »
        How about a fresh Hijackthis log?

        325is

        • Guest
        Re: Runtime Error!
        « Reply #10 on: December 07, 2005, 09:55:12 AM »
        Logfile of HijackThis v1.99.1
        Scan saved at 11:47:24 AM, on 2/7/2005
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
        C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
        C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
        C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\AVPersonal\AVGUARD.EXE
        C:\Program Files\AVPersonal\AVWUPSRV.EXE
        C:\Program Files\ewido\security suite\ewidoctrl.exe
        C:\Program Files\Norton AntiVirus\navapsvc.exe
        C:\WINDOWS\Explorer.exe
        C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
        C:\WINDOWS\system32\nvsvc32.exe
        C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
        C:\WINDOWS\system32\svchost.exe
        C:\Program Files\Apoint2K\Apoint.exe
        C:\WINDOWS\AGRSMMSG.exe
        C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
        C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
        C:\Program Files\Common Files\Symantec Shared\ccApp.exe
        C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
        C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
        C:\Program Files\QuickTime\qttask.exe
        C:\Program Files\AVPersonal\AVGNT.EXE
        C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
        C:\Program Files\Common Files\Real\Update_OB\realsched.exe
        C:\Program Files\Messenger\msmsgs.exe
        C:\Program Files\Apoint2K\Apntex.exe
        C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
        C:\WINDOWS\system32\wuauclt.exe
        C:\WINDOWS\System32\svchost.exe


        325is

        • Guest
        Re: Runtime Error!
        « Reply #11 on: December 07, 2005, 09:55:37 AM »
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sinclair.edu/
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sinclair.edu/
        R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
        F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
        O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\ssqrr.dll
        O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
        O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
        O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\vtsqp.dll
        O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
        O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
        O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
        O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
        O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
        O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
        O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
        O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
        O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
        O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
        O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
        O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
        O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
        O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
        O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
        O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
        O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
        O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
        O18 - Filter: text/html - {724D478A-2BD0-4DB4-AE42-288B1E346EF7} - C:\Program Files\FCEngine\Plugin.dll
        O20 - Winlogon Notify: ssqrr - C:\WINDOWS\SYSTEM32\ssqrr.dll
        O20 - Winlogon Notify: vtsqp - C:\WINDOWS\system32\vtsqp.dll
        O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
        O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
        O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
        O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
        O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
        O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
        O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
        O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
        O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
        O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
        O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
        O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
        O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
        O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
        O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
        O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
        O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\errlkqb.exe (file missing)

        325is

        • Guest
        Re: Runtime Error!
        « Reply #12 on: December 07, 2005, 09:58:34 AM »
        Thats the New log after fixing the old log, and doing a virus scan.

        Fed

        • Moderator


        • Sage
        • Thanked: 35
          • Experience: Experienced
          • OS: Windows XP
          Re: Runtime Error!
          « Reply #13 on: December 07, 2005, 12:36:46 PM »
          Remove...

          F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

          O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\errlkqb.exe (file missing)

          Nail.exe may be difficult to remove, Google for it.

          I don't think any of this relates to your original problem.
          Quote
          Microsoft Visual C++ Runtime Library
           
            Runtime Error!
            
            Program: C:\WINDOWS\Explorer.exe
           
            This application has requested the Runtime to terminte
            it in an unusual way.  Please contact the application's
            support team for more information.

          But at least your computer will be clean.

          nilrem_2

          • Guest
          Re: Runtime Error!
          « Reply #14 on: December 07, 2005, 01:15:50 PM »
          C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.....extracted from the lhi-jack log file>>.Posted by: 325is

          Is  your norton up to date>^