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Author Topic: New Build - locking up  (Read 2632 times)

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Chammiez

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    New Build - locking up
    « on: June 07, 2017, 05:23:33 AM »
    Hi guys..

    I'm hoping someone could help me please,

    Just built my first top end computer.. Got everything up and running fine... but for some reason my computer will do a hard freeze every so 5mins or so when I turn the computer on, I have to reset the computer every time. I've fixed this temporally by using this command center app to increase my Dram voltage. But I have to do this everytime I turn my computer on. Is there a permanent fix or something? What could possibly be causing this?

    PC Build:(Edit: Sorry this says my graphics card is the RX 480, but I upgraded to the 580 now)

    https://uk.pcpartpicker.com/user/Chammiez/saved/dDRK8d

    running Windows 10 pro x64

    Command Centre screenshots:


    https://puu.sh/wdiXa/ecccda8fe8.png
    https://puu.sh/wdiXZ/99c10e669c.png
    https://puu.sh/wdiYF/1f4296cc3a.png
    https://puu.sh/wdiZD/7e2c401cf0.png
    https://puu.sh/wdj1j/8d313a26fd.png
    https://puu.sh/wdj1S/c7c4e7da96.png (system fan 2 has no info for some reason, but is spinning perfectly fine inside the machine so unsure about this)


    Built this last month or so... and my cooler started leaking a week after I built it and it destroyed my graphics card... but before that it was doing the same thing.. locking up every few minutes unless I increased my dram voltage... I got a replacement cooler and graphics card ( got the same cooler but I got the upgraded graphics card, went from RX 480 to the RX 580) so I don't understand why it's locking up.

    Any assistance would be greatly appreciated.


    Regards


    Cham.

    patio

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    Re: New Build - locking up
    « Reply #1 on: June 07, 2017, 05:30:40 AM »
    It's likely the leak  did some damage to the MBoard.

    Any bulging caps or discolored slots ? ?
    " Anyone who goes to a psychiatrist should have his head examined. "

    Chammiez

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      Re: New Build - locking up
      « Reply #2 on: June 07, 2017, 05:43:48 AM »
      Nah sorry should of been more specific, it was doing this the moment I first turned it all on, it only started leaking when I was messing with the other voltages... ( didn't really know what I was doing, but thought everything was under warranty, so I'll mess with it and try and fix it...) now I've learnt not to mess with things I don't understand... lol?

      there's no miss color on the motherboard..

      https://puu.sh/wdk3U/187c298cdb.png


      Everything seems okay as you can see? I think?

      patio

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      Re: New Build - locking up
      « Reply #3 on: June 07, 2017, 06:08:27 AM »
      There's no reason to mess with voltages on a new build...if you have to do this to get it running then i suspect you have the wrong RAM for that MBoard...

      All manuf. publish a QVL list for recommended RAM....i'd look yours up and see.
      " Anyone who goes to a psychiatrist should have his head examined. "

      BC_Programmer


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      Re: New Build - locking up
      « Reply #4 on: June 07, 2017, 06:38:45 AM »
      From what I'm able to find, The VRMs on that Motherboard are allegedly not capable of sustaining the full power required for that CPU. (9000-series FX chips). Could be related. I f ound several other users who had the same problem and in each case they "solved" the issue only when replacing the motherboard.

      I don't know why increasing DRAM voltage would prevent problems, though. I also notice that the motherboard does not support DDR3 2400, don't know if that would be related.
      I was trying to dereference Null Pointers before it was cool.

      Chammiez

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        Re: New Build - locking up
        « Reply #5 on: June 07, 2017, 06:51:17 AM »
        Thanks for the responses,

        I'll try looking into the QVL for the motherboard and see if the ram is the issue..

        as for the motherboard not being able to sustain that amount of power,being pretty new to comp building, I just used pcpartpicker, and assumed it would all be okay just using their compatibility check.. was I wrong to use this?

        Everything works smoothly on this computer even when gaming it runs perfectly, no problems at all with the exception of the freeze issue, until I fix that by increasing the dram voltage.. so I don't really understand.

        patio

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        Re: New Build - locking up
        « Reply #6 on: June 07, 2017, 06:58:26 AM »
        PCPartpicker is far from flawless...

        Take what they say with a grain of salt.

        The QVL list is the most reliable way to select proper RAM...for any board.
        " Anyone who goes to a psychiatrist should have his head examined. "

        Chammiez

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          Re: New Build - locking up
          « Reply #7 on: June 07, 2017, 07:15:36 AM »
          I'll keep that in mind for future reference thank you.


          I found this:

          https://www.gskill.com/en/product/f3-2400c10d-16gtx


          Which says that they test their Ram with 1.65v, which with mine it defaults to 1.5, and I fix it by increasing it to 1.65 without even knowing about that. So maybe that is just the issue alone?

          patio

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          Re: New Build - locking up
          « Reply #8 on: June 07, 2017, 07:21:47 AM »
          Quote
          The QVL list is the most reliable way to select proper RAM...for any board.

          Doesn't matter what the RAM manuf. says...
          " Anyone who goes to a psychiatrist should have his head examined. "

          Chammiez

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            Re: New Build - locking up
            « Reply #9 on: June 07, 2017, 07:23:07 AM »
            Ah okay fair enough.