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Author Topic: Crashes and black screen  (Read 3935 times)

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Coondawg123

    Topic Starter


    Greenhorn

    • Experience: Experienced
    • OS: Windows 10
    Crashes and black screen
    « on: July 06, 2017, 09:26:16 AM »
    hey everybody I'm new here I posted my question on a bunch of different places on Reddit but no one seemed to figure out the problem. I'm sorry if this isn't the right thread for this question but I'm pretty sure the problem is with my drivers or something I have installed.

    I recently have been getting crashes, hangs, and logouts from my PC. At first I was getting the "Memory has runout, close the following programs" error. So I tried to fix any issues, ran diagnostic test on memory, took out my ram. Nothing helped. So i did a full system scan with several antiviruses and malware detectors. Nothing. I did a full system defrag and also unplugged my power supply, emptied the charge, and still getting random crashes. So can someone take a look at the crash logs with me? I would really appreciate it. Thanks.

    tl;dr  Stupid crashes and failed processes, I can't figure out the issue can someone help.

    Here are my latest crash files:
    http://www85.zippyshare.com/v/etuc6pxN/file.html
    http://www85.zippyshare.com/v/KS104Zua/file.html
    http://www85.zippyshare.com/v/5hXBJlIj/file.html

    Allan

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    • OS: Windows 10
    Re: Crashes and black screen
    « Reply #1 on: July 06, 2017, 09:32:28 AM »
    1) Welcome to the forum.

    2) I've moved your post to a Windows forum and am guessing you have Windows 10

    3) Please do not ask us to download anything to see what your problem is.

    Let's start by seeing if there are bsod's:

    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

    Coondawg123

      Topic Starter


      Greenhorn

      • Experience: Experienced
      • OS: Windows 10
      Re: Crashes and black screen
      « Reply #2 on: July 06, 2017, 09:36:58 AM »
      Ok i didn't mean for you to download my crash logs I just did not know how to post them. I will post my results from the blue screen test in a little bit when I get back to my computer. Thank you very much :)

      Coondawg123

        Topic Starter


        Greenhorn

        • Experience: Experienced
        • OS: Windows 10
        Re: Crashes and black screen
        « Reply #3 on: July 06, 2017, 10:13:17 AM »
        There are no crashes found in the program even though i have had Black screen of death several times...

        BC_Programmer


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        • OS: Windows 11
        Re: Crashes and black screen
        « Reply #4 on: July 06, 2017, 12:11:35 PM »
        None of the files you posted are Crash Logs. They are saved EventLog information.

        Based on what they contain, it looks like your Hard Drive is failing.

        Quote
        A request to write to the file "C:\Users\Cooper\AppData\Local\Microsoft\Windows\SettingSync\metastore\meta.jfm" at offset 0 (0x0000000000000000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (17 seconds) to be serviced by the OS. This problem is likely due to faulty hardware.

        The lack of BSOD logs visible by BlueScreenViewer is due to these hard drive issues as well, as the Volume Manager has logged numerous errors where it fails to initialized a Crash Dump, which would seem likely to be due to the same cause. There are also numerous errors regarding what appears to be failure to load the Display Driver, which could be the same reason.

        I suspect that is not the reason why the logs are peppered with failures to connect to a KMS server to perform Volume License Key Activation, though. I can guess why that is showing up.
        I was trying to dereference Null Pointers before it was cool.

        Coondawg123

          Topic Starter


          Greenhorn

          • Experience: Experienced
          • OS: Windows 10
          Re: Crashes and black screen
          « Reply #5 on: July 06, 2017, 12:59:28 PM »
          I looked online about the activation error and it said it was mainly from unactivated Windows but that doesn't make any sense because I bought Windows 8.1 last year and got the free upgrade when I could and I checked my system settings too and it says it's activated. I don't know what else it could be

          Coondawg123

            Topic Starter


            Greenhorn

            • Experience: Experienced
            • OS: Windows 10
            Re: Crashes and black screen
            « Reply #6 on: July 06, 2017, 01:22:46 PM »
            here is a text file for those worried about downloading. This is only one test

            [attachment deleted by admin to conserve space]

            Computer_Commando



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            Re: Crashes and black screen
            « Reply #7 on: July 06, 2017, 05:42:10 PM »
            Follow Allan's instructions.

            Coondawg123

              Topic Starter


              Greenhorn

              • Experience: Experienced
              • OS: Windows 10
              Re: Crashes and black screen
              « Reply #8 on: July 06, 2017, 06:13:07 PM »
              I did and I already told you there were no logs

              patio

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              Re: Crashes and black screen
              « Reply #9 on: July 06, 2017, 08:12:26 PM »
              And BC above explained why you have no logs...

              Your HDD is failing.
              " Anyone who goes to a psychiatrist should have his head examined. "