Roku Setup

[bob1286]

I just got this here today an not sure why it won't connect.  I cycled the power an entered the password with full strength.  I get a error roku 014.30

Roku Express, HDMI

[Geek-9pm]

A Google search shows lots of ideas.
Roku has a toll-free number. Did you try?
From a quick search:

What worked for me was to unplug Roku Modem and wireless router and then plug modem in first then router then roku. It will give you a new activation code and instructions from there.

Another:

There have been a lot of posts saying the same thing with roku boxes and other streaming devices seems the issue is with there gateway devices. I don't think Comcast likes customers streaming content from other provides I recommend bridging the gateway and gettin your own high quality router you will be much happier.

But I do not agree  with that at all. I have a Roku and use Comcast Xfinity modem / wireless router.
This might be what you need to do:

Force a Software Update:  On your Roku remote:
    Press the Home button 5 times
    Press the Fast Forward button 3 times
    Press Rewind button 2 times
-You will get an unusual screen known as the 'secret screen'.  There you have to check your IP address that it is not all 0's. Select the option to update software. The Roku player should now restart.
Disable Pingback:  Once the Roku completes the setup, enter the following on your Roku remote:
    Press the Home button 5 times
    Press the Fast Forward button 1 time
    Press the Play button 1 time
    Press the Rewind button 1 time
    Press the Play button 1 time
    Press the Fast Forward button 1 time
This will take you to the another secret screen.  Select the option to disable network ping.
Now you must start your Roku setup from the beginning.  Hopefully this will solve your problem and will  get you connected.

http://rokuhowto.blogspot.com/2013/05/the-dreaded-error-code-014-solution-3.html
Does that work? 

[bob1286]

A Google search shows lots of ideas.
Roku has a toll-free number. Did you try?
From a quick search:Another:But I do not agree  with that at all. I have a Roku and use Comcast Xfinity modem / wireless router.
This might be what you need to do:http://rokuhowto.blogspot.com/2013/05/the-dreaded-error-code-014-solution-3.html
Does that work? 

I didn't see a number :/  an no none of that helped

[Geek-9pm]

For the benefit of others, here is some information from Roku:
https://support.roku.com/category/200889488--before-you-buy
Here is the setup stuff:
https://support.roku.com/category/115001360548--troubleshooting
Thee is a section on troubleshooting the wireless connection.
The title is "Connecting to network ".
From my experience, failure to connect was a password issue.
Some routers make you press a button on the router while making a connection the first time.

[bob1286]

that's if you were all ready connected.  I still can't get it to connect

[Allan]

Contact Roku support. Thread locked.