Easy fix or out the money

[Geek-9pm]

Without detailed information, we have to guess.
Below is a quite for the Newegg site, If you bought from thme ony a week ago, this would apply to you.

Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or, for a replacement within 30 days.

We include a standard 1 Year mail-in Warranty (Parts and Labor)

Warranty does not cover any software issues, viruses/Malware infections and unauthorized repairs/upgrades. Swapping internal components without prior approval by our company will void the warranty.
We strive to bring you the best experience possible with our store and our products. If you experience any difficulties, please feel free to contact our customer service department.

RMA numbers will be issued once the item is claimed for warranty. Please contact us regarding any concerns that you may have. All returns must include all original items undamaged, in original condition, with original packaging. Shipping and handling fees are non-refundable.
Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

The company is called Micomp.
Here is a link to the Micomp Seller Profile
https://www.newegg.com/Product/Product.aspx?Item=9SIA5965581396&cm_re=hp_6300_pro_small-_-9SIA5965581396-_-Product

Follow the instructions given by Newegg and Microcomp.
Here is a phone number:
Support Phone: 866-487-3290

That should help you get the right people.

[bellow]

Newegg told me to contact HP first just did what they told me to do.

[Mark.]

so what happens when you turn it on?
any lights, noises, or beeps at all?

[bellow]

nothing happens at all do i need to record what happens so people will understand

[patio]

Return it under warranty.

[bellow]

there is no warranty

[Geek-9pm]

there is no warranty

Yes there is.

[patio]

there is no warranty

Since you seem to be giving up without following thru i am going to do the same...

[bellow]

I CONTACTED NEWEGG LIKE I WAS TOLD THEY TOLD ME TO CONTACT HP WHAT MORE AM I TO EFFING DO

[patio]

Newegg carries the warranty...90 days...its on your reciept and they are giving you the runaround...the clock is ticking which is what they want...

[Geek-9pm]

I CONTACTED NEWEGG LIKE I WAS TOLD THEY TOLD ME TO CONTACT HP WHAT MORE AM I TO EFFING DO

That contradicts information on the Newegg site.
HP does NOT refurbish and distribute their own stuff using Newegg.
Newegg gets refurbished HP stuff from a company allled

  Micomp.

Contact them. 
The do have a warranty.
They will want to know when you bought it.

If you bought it, it has a warranty.

Did you steal it?   

[bellow]

I was told there was not one. even if there is one Icannno t afford to ship it back so it will not matter anyways hard to steal from Newegg.] May I please have this topic locked since no one wants to read what I say

[Mark.]

OK, no worries, so the refund avenue may not be doable.


how about getting the unit to start, did you remove the memory and video card (if there is one), clean them and put back and seen if that helps?
with the cover off the PC, when you turn it on, are there any LED's on the motherboard that come on?

[DaveLembke]

Just curious... could you please link the actual product you purchased through them. I would like to see what exact product your having troubles with.

I have been buying through newegg for years and can still look up products I bought through them many years later even after discontinued.

For example I bought this motherboard/CPU combo for $72 on 4/17/2010 and am still running it but with a better Athlon II x4 620 quadcore vs the Sempron X2 2200 that came with it. https://www.newegg.com/Product/Product.aspx?Item=N82E16813138178

[bellow]

OK, no worries, so the refund avenue may not be doable.


how about getting the unit to start, did you remove the memory and video card (if there is one), clean them and put back and seen if that helps?
with the cover off the PC, when you turn it on, are there any LED's on the motherboard that come on?

It will not start at all