kurplegirl.....Do you have any idea what the serious error is or (was) .......
First of all ...do you have all the latest win Xp updates ?
Then you might try going into the control panel...and click on Administrative Tools .......then click on Event viewer ....... have a look at the Application log , Security log and the System log .......one or more of those logs should indicate what the error was and when it occurred .
Let us know what they said .
Normally when that message appears ....you should click on don't send ( unless you wish to send the report to MS ) reboot your machine and it should be gone ......What were you doing just prior to the message appearing ?
dl65