Exchange 2003 Global Address List problem

[castelon]

We have one Windows 2003 domain, one Exchange 2003 server, and one Exchange organization. This is our first and only Exchange server and it is a separate computer from the Domain Controller. We have one user account here whose name does not appear in the Outlook address book while the book is accessing the Global Address List. The name does not appear while using Outlook Web Access either. The name does appear, however, on the Exchange Server when previewing the Global Address List. The user account is an old one and is not configured to hide its address. It has not appeared in the GAL since we started using Exchange about 1 1/2 years ago. All other accounts, older and newer than the problem one, do appear. I have had the Recipient Update Service update and even rebuild, but this has not helped. Any ideas would be greatly appreciated!

[malacious]

check the all users list you should fine the e-mail address there update your server pack and it should resolve this problem

[drivenbywhat]

That is weird that only 1 email has this problem and that updating Recipients doesn't make it show. The only thing I could think of is to delete the mailbox for this user and recreate it.

[patio]

The Topic is 5 years old and he's no longer a Member...

NOTE: When you see a poster's name in black they have closed their account.