Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Sapphire R9 390X  (Read 1823 times)

0 Members and 1 Guest are viewing this topic.

Phosphorescent

    Topic Starter


    Newbie

    • Experience: Familiar
    • OS: Windows 7
    Sapphire R9 390X
    « on: July 29, 2018, 03:00:52 PM »
    I've tried to narrow down any potential issues, and it seems like this issue rests with the graphics card.

    While my brother is playing games, his screen goes black, and the audio gets stuck in about a 2-second audio loop. Only thing you can do is hold the power button. I've had it on onboard graphics without issue.

    I've tried rolling drivers back, updating them, everything. So far, nothing has worked.

    PasteBin of event viewer (Issue occurred at 13:50)

    http://mibpaste.com/ml3Tgc

    Any thoughts?  I worry the card might be going.

    DaveLembke



      Sage
    • Thanked: 662
    • Certifications: List
    • Computer: Specs
    • Experience: Expert
    • OS: Windows 10
    Re: Sapphire R9 390X
    « Reply #1 on: July 29, 2018, 10:21:14 PM »
    I'd test the RAM to make sure all is on with running memtest86 for about 4 or 5 full tests this takes a few hours usually

    Also if you have any overclocking going on set everything back to normal speed

    Phosphorescent

      Topic Starter


      Newbie

      • Experience: Familiar
      • OS: Windows 7
      Re: Sapphire R9 390X
      « Reply #2 on: July 31, 2018, 04:28:40 PM »
      I'd test the RAM to make sure all is on with running memtest86 for about 4 or 5 full tests this takes a few hours usually

      Also if you have any overclocking going on set everything back to normal speed

      Hi Dave,

      Thanks for the reply. Overclocking was never set, so it was just normal speeds. Memtest86 went through 4 runs with zero errors.

      Thanks.

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: Sapphire R9 390X
      « Reply #3 on: July 31, 2018, 06:06:11 PM »
      Try re=installing the original dtivers from the CD that shipped with the card...
      " Anyone who goes to a psychiatrist should have his head examined. "