So, I have Sony VAIO model sve14aa11w .A few years ago, I broke my screen so I sent it to repairs shop . But when I got it back, it wasn’t the same as before and there were problems which I will tell you in the following . I neglected those problems( for years ) because I was fine with it and I didn’t have to use the PC that much . But now it’s different . I have to make a use of it .
The original OS is Windows 7 Home Premium OA SEA
Manufacturer = Sony Corporation
Product Name = SVE14A15FHW
Current windows version = windows 7
Here are the problems - My computer has no original driver installed. Therefore , I cannot use Device Manager. Since whenever I clicked on the device manger , it said “ Class not registered”. But I’m not really sure it happened because of the no driver installed.
So I tried to download the original driver and the link I tried to download from is this —>
https://www.sony.co.th/en/electronics/support/sve-series-sve14a1-series/sve14a15fh/downloads/Y0008170But I cannot download it Because the internet explorer from my computer won’t download it . It’s confusing coz it will download other files but whenever it comes to this , it won’t even budge. Like no matter how much I clicked on the download button, it won’t do a thing at all . The web page just stayed like before . And the same goes to Firefox .
My current internet explorer is version 8. I know there’s version 11 but even with that version , it still won’t downlaod the original driver file . So , I thought maybe the anti virus programs caused it and removed all of them , even from the control panel . But still , it won’t download .
I also went to safe mode and tried it again but still failed
And I also went on and downloaded Minitoolbox to find the problems . And it showed the device name “ Bluetooth Peripheral Device “ and it showed its problems and resolution.
Problem: :The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update Wizard.
BUT in order to do that , I have to go to device manager , which still shows “ class not registered “
So, I’m very confused right now
Is internet explorer the real problem ? Or is it the device manager one ? Or should I just send it back to the repairs shop ?