Are both left and right USB ports the same USB speed such as 2.0 or 3.0?
I can see this being an issue if you have USB 2.0 and 3.0 where 2.0 works and 3.0 doesnt because both use a different USB BUS chip and drivers, and so its likely a driver issue where the USB 3.0 driver missing. However if both are USB 2.0 then the issue is likely that the port is bad/damaged etc as they would share the same USB Controller chip and driver. So if both are same speed, its all or nothing working if it was a driver issue with say 2.0 on both ports. So when one and not other and both are same speed, it would point to damaged port or dirty port when its only 1 port that is malfunctioning.