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Author Topic: unable to get email from one person  (Read 654 times)

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    Topic Starter


    • Experience: Familiar
    • OS: Windows 8
    unable to get email from one person
    « on: July 30, 2019, 09:13:03 PM »
    Until about 2 weeks ago I had no problems receiving email from one friend.   Now I do not receive them.  He is not on a blocked senders list.  I use Outlook for my email program.   Although my ISP is through a company called Spectrum,  my emails are still with Earthlink because I had service with them for years and it's too big a pain to change it.   I have him added as a contact in both Earthlink and Outlook.    He is getting no bounce back messages.  I can't see his messages iin Earthlink's web mail either.  They also don't show up on my phone.  I have checked junk mail, suspect spam and known spam folders.   Any ideas what may be going on and how to fix it?

    I'm not having this problem with anyone else.



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    • Mastermind
    • Thanked: 1211
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    • OS: Windows 10
    Re: unable to get email from one person
    « Reply #1 on: July 31, 2019, 06:57:42 AM »
    The only thing I can think of is that he is not typing your email address correctly.