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Author Topic: My Macbook pro 15 inch 2017 Restarts automatically  (Read 121717 times)

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jinnu11

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Unknown
    My Macbook pro 15 inch 2017 Restarts automatically
    « on: March 30, 2020, 04:33:53 AM »
    My macbook pro 15 inch 2017 Restarts automatically showing Your Computer Restart Because of proble. Any way to solve this problem..


    panic(cpu 0 caller 0xffffff7f8354e970): "UPSB(MacBookPro13,3): thunderbolt power on failed 0xffffffff\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOPCIFamily/IOPCIFamily-370.0.2/IOPCIBridge.cpp:1396
    Backtrace (CPU 0), Frame : Return Address
    0xffffff9219433a60 : 0xffffff8002b39a3b
    0xffffff9219433ab0 : 0xffffff8002c70fe5
    0xffffff9219433af0 : 0xffffff8002c62a5e
    0xffffff9219433b40 : 0xffffff8002ae0a40
    0xffffff9219433b60 : 0xffffff8002b39127
    0xffffff9219433c60 : 0xffffff8002b3950b
    0xffffff9219433cb0 : 0xffffff80032d17f9
    0xffffff9219433d20 : 0xffffff7f8354e970
    0xffffff9219433d40 : 0xffffff7f83537bdb
    0xffffff9219433da0 : 0xffffff7f83538116
    0xffffff9219433dc0 : 0xffffff7f83536320
    0xffffff9219433e10 : 0xffffff7f83540b33
    0xffffff9219433e30 : 0xffffff8003226654
    0xffffff9219433ea0 : 0xffffff800322645a
    0xffffff9219433ec0 : 0xffffff8002b7b625
    0xffffff9219433f40 : 0xffffff8002b7b151
    0xffffff9219433fa0 : 0xffffff8002ae013e
          Kernel Extensions in backtrace:
             com.apple.iokit.IOPCIFamily(2.9)[AA7C7A4F-9F5D-3533-9E78-177C3B6A72BF]@0xffffff7f8352f000->0xffffff7f83565fff

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    19B88

    Kernel version:
    Darwin Kernel Version 19.0.0: Thu Oct 17 16:17:15 PDT 2019; root:xnu-6153.41.3~29/RELEASE_X86_64
    Kernel UUID: 7503CD47-851F-321E-8747-50DB4299165F
    Kernel slide:     0x0000000002800000
    Kernel text base: 0xffffff8002a00000
    __HIB  text base: 0xffffff8002900000
    System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
    System shutdown begun: NO
    Panic diags file available: YES (0x0)

    System uptime in nanoseconds: 401791214332
    last loaded kext at 249659109278: @filesystems.msdosfs   1.10 (addr 0xffffff7f83f2d000, size 69632)
    loaded kexts:
    @filesystems.msdosfs   1.10
    >!AHIDALSService   1
    >AudioAUUC   1.70
    @fileutil   20.036.15
    >AGPM   111.2.5
    >!APlatformEnabler   2.7.0d0
    >X86PlatformShim   1.0.0
    @filesystems.autofs   3.0
    >!AHDAHardwareConfigDriver   283.14
    >!AUpstreamUserClient   3.6.8
    >!AHDA   283.14
    @kext.AMDFramebuffer   3.0.2
    @kext.AMDRadeonServiceManager   3.0.2
    @kext.AMDRadeonX4000   3.0.2
    >!AGraphicsDevicePolicy   4.5.9
    @AGDCPluginDisplayMetrics   4.5.9
    >AGDCBacklightControl   4.5.9
    >!ABacklight   180.1
    >!AMCCSControl   1.13
    >!AHV   1
    >SMCMotionSensor   3.0.4d1
    |IOUserEthernet   1.0.1
    >!A!ISKLGraphics   14.0.2
    >!A!IPCHPMC   2.0.1
    |IO!BSerialManager   7.0.1f1
    >pmtelemetry   1
    >!A!ISKLGraphicsFramebuffer   14.0.2
    @kext.AMD9500!C   3.0.2
    >!AEmbeddedOSSupportHost   1
    >!AThunderboltIP   3.1.3
    >eficheck   1
    @Dont_Steal_Mac_OS_X   7.0.0
    >!AMuxControl   4.5.9
    >!AGFXHDA   100.1.422
    >!AFIVRDriver   4.1.0
    >ACPI_SMC_PlatformPlugin   1.0.0
    >!A!ISlowAdaptiveClocking   4.0.0
    >!AFileSystemDriver   3.0.1
    >!AVirtIO   1.0
    @filesystems.hfs.kext   522.0.9
    @!AFSCompression.!AFSCompressionTypeDataless   1.0.0d1
    @BootCache   40
    @!AFSCompression.!AFSCompressionTypeZlib   1.0.0
    >!ATopCaseHIDEventDriver   3410.1
    @filesystems.apfs   1412.41.1
    >AirPort.BrcmNIC   1400.1.1
    @private.KextAudit   1.0
    >!ASmartBatteryManager   161.0.0
    >!AACPIButtons   6.1
    >!ARTC   2.0
    >!ASMBIOS   2.1
    >!AACPIEC   6.1
    >!AAPIC   1.7
    $!AImage4   1
    @nke.applicationfirewall   303
    $TMSafetyNet   8
    @!ASystemPolicy   2.0.0
    |EndpointSecurity   1
    >usb.cdc.acm   5.0.0
    >usb.serial   6.0.0
    >usb.cdc.ecm   5.0.0
    >usb.cdc.ncm   5.0.0
    >usb.IOUSBHostHIDDevice   1.2
    >!UAudio   320.49
    >usb.!UiBridge   1.0
    >usb.cdc   5.0.0
    >usb.networking   5.0.0
    >usb.!UHostCompositeDevice   1.2
    @kext.triggers   1.0
    >DspFuncLib   283.14
    @kext.OSvKernDSPLib   529
    @kext.AMDRadeonX4100HWLibs   1.0
    @kext.AMDRadeonX4000HWServices   3.0.2
    |IO!BHost!CUARTTransport   7.0.1f1
    |IO!BHost!CTransport   7.0.1f1
    |IOAVB!F   800.17
    >!ABacklightExpert   1.1.0
    >!ASMBus!C   1.0.18d1
    >!ASSE   1.0
    >!AHDA!C   283.14
    |IOHDA!F   283.14
    |IOAccelerator!F2   438.2.7
    @kext.AMDSupport   3.0.2
    >!ASMBusPCI   1.0.14d1
    >!AGraphicsControl   4.5.9
    >!A!ILpssUARTv1   3.0.60
    >!A!ILpssUARTCommon   3.0.60
    >!AOnboardSerial   1.0
    |IOAudio!F   300.2
    @vecLib.kext   1.2.0
    |IONDRVSupport   568
    @!AGPUWrangler   4.5.9
    @!AGraphicsDeviceControl   4.5.9
    |IOGraphics!F   568
    >IOPlatformPluginLegacy   1.0.0
    >X86PlatformPlugin   1.0.0
    >IOPlatformPlugin!F   6.0.0d8
    |IOSlowAdaptiveClocking!F   1.0.0
    @plugin.IOgPTPPlugin   810.1
    |IOEthernetAVB!C   1.1.0
    >!AThunderboltEDMSink   4.2.1
    >!AThunderboltDPOutAdapter   6.2.3
    |IOSerial!F   11
    |IOSurface   269.6
    @filesystems.hfs.encodings.kext   1
    >!AActuatorDriver   3410.2
    >!AHIDKeyboard   209
    >!AHS!BDriver   3410.1
    >IO!BHIDDriver   7.0.1f1
    |IO!B!F   7.0.1f1
    |IO!BPacketLogger   7.0.1f1
    >!AMultitouchDriver   3410.2
    >!AInputDeviceSupport   3410.1
    >!AHSSPIHIDDriver   58
    >!AThunderboltDPInAdapter   6.2.3
    >!AThunderboltDPAdapter!F   6.2.3
    >!AThunderboltPCIDownAdapter   2.5.2
    >!AXsanScheme   3
    >!AHSSPISupport   58
    >!A!ILpssSpi!C   3.0.60
    |IO80211!F   1200.12.2b1
    >mDNSOffloadUserClient   1.0.1b8
    >corecapture   1.0.4
    |IOSkywalk!F   1
    |IONVMe!F   2.1.0
    >!AThunderboltNHI   5.8.0
    >!AHPM   3.4.4
    |IOThunderbolt!F   7.4.6
    >!A!ILpssI2C!C   3.0.60
    >!A!ILpssDmac   3.0.60
    >!A!ILpssGspi   3.0.60
    >!A!ILpssI2C   3.0.60
    >usb.!UXHCIPCI   1.2
    >usb.!UXHCI   1.2
    >usb.!UHostPacketFilter   1.0
    |IOUSB!F   900.4.2
    >!AEFINVRAM   2.1
    >!AEFIRuntime   2.1
    |IOSMBus!F   1.1
    |IOHID!F   2.0.0
    $quarantine   4
    $sandbox   300.0
    @kext.!AMatch   1.0.0d1
    >DiskImages   493.0.0
    >!AFDEKeyStore   28.30
    >!AEffaceable!S   1.0
    >!AKeyStore   2
    >!UTDM   489.41.1
    |IOSCSIBlockCommandsDevice   422.0.2
    >!ACredentialManager   1.0
    >KernelRelayHost   1
    >!ASEPManager   1.0.1
    >IOSlaveProcessor   1
    |IOUSBMass!SDriver   157.40.7
    |IOSCSIArchitectureModel!F   422.0.2
    |IO!S!F   2.1
    |IOUSBHost!F   1.2
    >!UHostMergeProperties   1.2
    >usb.!UCommon   1.0
    >!ABusPower!C   1.0
    |CoreAnalytics!F   1
    >!AMobileFileIntegrity   1.0.5
    @kext.CoreTrust   1
    |IOTimeSync!F   810.1
    |IONetworking!F   3.4
    |IOReport!F   47
    >!AACPIPlatform   6.1
    >!ASMC   3.1.9
    >watchdog   1
    |IOPCI!F   2.9
    |IOACPI!F   1.4
    @kec.pthread   1
    @kec.corecrypto   1.0
    @kec.Libm   1



    OliverYY



      Rookie

      Thanked: 1
      • Experience: Familiar
      • OS: Mac OS
      Re: My Macbook pro 15 inch 2017 Restarts automatically
      « Reply #1 on: April 02, 2020, 03:28:08 AM »
      I had this same issue on a MacBook air 2017/macos mojave yesterday. it starts with a message that your computer was restarted because of a problem. this post may be helpful: https://support.apple.com/en-us/HT200553

      i've solve this issue after installing all available software update.

      hope it will work.
      you can live once