Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Windows 10 mouse not moving after reinstalling  (Read 7709 times)

0 Members and 1 Guest are viewing this topic.

Tank

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Windows 10
    Windows 10 mouse not moving after reinstalling
    « on: April 21, 2020, 08:35:22 AM »
    I have a windows 10 Inspiron 5558 and I recently just reinstalled it. My main problem is that I have recently reinstalled windows 10, and it seems that every time I move my touchpad while holding a key, my touchpad does not move for about a second.

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: Windows 10 mouse not moving after reinstalling
    « Reply #1 on: April 21, 2020, 08:50:53 AM »
    What was the reason you reinstalled Windows?

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Windows 10 mouse not moving after reinstalling
    « Reply #2 on: April 21, 2020, 05:25:53 PM »
    Also when you do a reinstall you need to reinstall all drivers from the manuf. site....
    " Anyone who goes to a psychiatrist should have his head examined. "

    Lisa_maree



      Mentor
    • My first real computer
    • Thanked: 161
      • Yes
    • Experience: Expert
    • OS: Windows 10
    Re: Windows 10 mouse not moving after reinstalling
    « Reply #3 on: April 21, 2020, 06:37:54 PM »
    Hi

    Dell didn't supply drivers for your Laptop running Windows 10 it used generic Windows support. The last version of Windows 10 which had support for the laptop was Build 1607. So to get everything working you would need to find a copy of Windows 10 1607 or earlier. When you install answer no to updating the windows install.
    Then if every works you can then install the later updates.
    Check here to confirm the above   
    https://www.dell.com/support/article/en-nz/sln297954/dell-computers-tested-for-windows-10-november-2019-update-and-previous-versions-of-windows-10?lang=en#Vostro-NB-AU
    You have not lived today until you have done something for someone who can never repay you.”
    ― John Bunyan

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Windows 10 mouse not moving after reinstalling
    « Reply #4 on: April 21, 2020, 06:57:56 PM »
    Just re-install the drivers and it'll work. The drivers are not version specific as described above...
    MBoard chipset drivers 1st,,,thrn reboot and install all others,
    " Anyone who goes to a psychiatrist should have his head examined. "

    Lisa_maree



      Mentor
    • My first real computer
    • Thanked: 161
      • Yes
    • Experience: Expert
    • OS: Windows 10
    You have not lived today until you have done something for someone who can never repay you.”
    ― John Bunyan