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Author Topic: why does this message keep coming up on my mobile phone?  (Read 3866 times)

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geriann

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    why does this message keep coming up on my mobile phone?
    « on: February 02, 2021, 05:37:27 AM »
    i keep getting a "unfortunately the process com.google.process.gapps has stopped" message pop up on my mobile phone. each time i press ok & it goes away...until minutes later when it happens again...& again.
    I don't know what's causing it or how to fix it.

    My mobile is a Samsung Galaxy S3 Mini, which uses 4.2.2 Android. I've had this mobile 5 years, so i know it's old. :/

    I've noticed when I open up my Google Opinion Rewards app I immediately get that message box. When I click ok it closes that box & the app!
    I've had that app for years & never had any problems.
    Do you think that app could he causing that message box to come up?
    OS = Microsoft Windows 10
    BROWSER = Internet Explorer 11

    Allan

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