This laptop is not brand new. I bought it fron a reputable seller on Ebay as refurbished. I'm assuming it was used in a corporate setting logged in to that network and secured somehow through the administrator of that network (something I have little inderstanding of, but I think may have something to do with my new problem):
Item on Ebay is here:
https://www.ebay.com/itm/275384988654In response to your reply: I made a OS recovery media on a 32gb USB drive, copied my files to a 1 tb external HD, then I 'reset Windows - without keeping my files' in order to correct a mistake I made configuring the target location of Documents, Photo's, Music, etc files over to 'D' partition (which I didn't know how to 'undo')
Then, when setting up the OS, it made it through Location screen (checked US), Keyboard screen (checked US), Additional Keyboard screen (checked SKIP), then the next screen asked for my xxx.hp.com email address. Since I don't have a hp.com email address I selected the only option, 'Sign in with a Security Key inserted into the USB port'. Since I don't have a security key either I'm stuck right here, unable to setup the OS.
I ordered a Yubikey 5 UFC but I don't know anything about using it, although I suspect it may not be helpful since I'm already locked out of my system.
How do I get past this login/security key screen?