Sorry, the model is samsung ML-2950. For some reason, this time win 10 is not acknowledging it. I went back to win 7, installed ( I think, one is never sure these days ) and when I restarted win 7, a message appeared so quickly, I hardly had a chance to check why it said it did not go successfully...click here for details and before i had a chance to check it out, it disappeared, so i thought i would get that message again after rebooting and be prepared this time, and it did not come back.