Font Cache

[rjbinney]

I'm having trouble loading software - "GIMP", it's an open-source art program.

It hangs up and crashes while loading the fonts.

Have uninstalled and reinstalled.

Have deleted all fonts and tried adding back as best as I could.

Still havin' problems.

I have been advised to delete .fonts.cache-1, but can't find it. It's supposed to be in my %USERPROFILE% subdirectory, but can't find anything of the sort. I have found FNTCACHE.DAT, but I don't think that's it!

[rjbinney]

Bump.

[Rob Pomeroy]

Which version of The Gimp and GTK 2 do you have installed?

[rjbinney]

It's happened in previous versions... Which I've uninstalled before installing Gimp 2.2.10-i586 and gtk+ 2.8.9

The way I understood it, though, .fonts.cache-1 should be in my %USERPROFILE% subdir, regardless of the Gimp. That it's something that should always be there...  ?

[Rob Pomeroy]

Which version of Windows are you running?  Do you have "view hidden files" switched on in Windows Explorer?

[rjbinney]

XP SP2 and yes.

[Rob Pomeroy]

Okay, well that file (.fonts.cache-1) is stored under C:\Documents and Settings\Username - not in any sub folder.  If you can't find it there, it isn't there, and you evidently have a different problem.  Are you still having the same problem with the latest versions you've downloaded?  If so, you may need the help of one of the Gimp team in fixing this.  I can't work out of the top of my head what might be causing this.

[rjbinney]

Yes, I have had the crashing problem with every version.

Troubleshooting that is what led to the Font Cache question. I just looked in the %USERPROFILE% of my other XP SP2 machine, and it's not in that one, either.

Is it the kind of thing I can force Windows to create?

[Rob Pomeroy]

Hmm...  I wonder if something is preventing The Gimp from creating the font cache, and THAT'S the problem?  Have you tried running The Gimp as Administrator?

From a command prompt, what is the output of the following command?

echo %USERPROFILE%

Incidentally the .fonts.cache-1 is not a Windows-specific file.  It will only appear with programs that have been ported from other (typically Linux/BSD) platforms, like The Gimp/GTK.

[rjbinney]

From a command prompt, what is the output of the following command?

echo %USERPROFILE%

Nothin'.

c:\Documents and Settings\RJBINNEY>echo %USERPROFILE%

returns

c:\Documents and Settings\RJBINNEY>_

[Rob Pomeroy]

Hmm.  Well the output should be "C:\Documents and Settings\RJBINNEY", I think.

Have you tried as Administrator?

[rjbinney]

Hmm.  Well the output should be "C:\Documents and Settings\RJBINNEY", I think.

Right. That's what it is... So why the "Hmm"?

Have you tried as Administrator?

I AM the Administrator - or do you mean in Safe Mode?

[Rob Pomeroy]

Right. That's what it is... So why the "Hmm"?

It looked like you were just quoting the command prompt rather than the output of the command.

I AM the Administrator - or do you mean in Safe Mode?

I mean logged on as "Administrator" (which in XP Home you can only access in safe mode, and in XP Pro you can access any time, depending on your settings).