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Author Topic: cannot open any document in MS Word 2000  (Read 13125 times)

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panboy



    Adviser

  • Its all just a twisted game of cat and mouse
  • Thanked: 4
    Re: cannot open any document in MS Word 2000
    « Reply #15 on: July 26, 2006, 02:21:33 AM »
    For the ram thing i think i might be able to help you.

    When you have one Stick of old Ram it sets the Speed of Ram for the Computer,

    So if you have one Stick of PC133, and you Add 2 Sticks of PC166

    It sets them All to Run at PC133, if i were you i would take out the 128 chip and just have the 2 512's
    I'm Pretty Sure that happens on Dimm's , i don't know if that happens on DDR, DDR2 or Rambus
    Wields The Mighty Hammer of Computer Justice

    panboy



      Adviser

    • Its all just a twisted game of cat and mouse
    • Thanked: 4
      Re: cannot open any document in MS Word 2000
      « Reply #16 on: July 26, 2006, 02:23:04 AM »
      Copy Paste the Report in to the Forum , that should work
      Wields The Mighty Hammer of Computer Justice

      GX1_Man

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #17 on: July 26, 2006, 04:13:11 AM »
      Lots of people post those reports. Save it as a txt file rather than HTML. Just copy and paste, but it may take 2 posts.

      soybean



        Genius
      • The first soybean ever to learn the computer.
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      Re: cannot open any document in MS Word 2000
      « Reply #18 on: July 26, 2006, 08:14:18 AM »
      Quote
      I have no idea what version. I asked Dell tech support why I didn't see any improvement in performance with more RAM and he said I had to update the bios. I went to the link he gave me. Didn't see much change in performance while the printer was working.

      I did the Everest scans. Which report did you want to see?
      128MB is a fairly hefty amount of RAM for most Win98 systems.  Adding one 256 module would have been more than adequate for an increase in memory.  Going up to 640 MB was overkill.  

      Win98 can have stability issues with more than 512MB of RAM.  But, it can be tweaked to work fine with more than 512MB of RAM.  A Google find: Maximum RAM for Windows 98.  You could just remove the 128MB module, leaving your system at 512MB.


      GX1_Man

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #19 on: July 26, 2006, 09:32:08 AM »
      They probably didn't do a BIOS update. They most likely adjusted the virtual memory settings so it would run at all with RAM >512 meg.

      dorothyroeder

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #20 on: July 26, 2006, 10:30:51 AM »


      --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

          Version                                           EVEREST v2.20.405
          Homepage                                          http://www.lavalys.com/
          Report Type                                       Report Wizard
          Computer                                          V5E4N0
          Generator                                         Dorothy Roeder
          Operating System                                  Microsoft Windows 98 SE 4.10.2222A (Win98 SE)
          Date                                              2006-07-26
          Time                                              09:29


      --------[ Summary ]-----------------------------------------------------------------------------------------------------

          Computer:
            Operating System                                  Microsoft Windows 98 SE
            OS Service Pack                                   -
            DirectX                                           4.09.00.0904 (DirectX 9.0c)
            Computer Name                                     V5E4N0
            User Name                                         Dorothy Roeder

          Motherboard:
            CPU Type                                          Intel Pentium IIIE, 800 MHz (8 x 100)
            Motherboard Name                                  Intel Seattle II SE440BX-2  (2 ISA, 4 PCI, 1 AGP, 3 DIMM)
            Motherboard Chipset                               Intel 82440BX
            System Memory                                     640 MB  (SDRAM)
            BIOS Type                                         Phoenix (08/30/99)
            Communication Port                                Communications Port (COM1)
            Communication Port                                Printer Port (LPT1)

          Display:
            Video Adapter                                     NVIDIA GeForce 256 AGP (Dell)
            3D Accelerator                                    nVIDIA GeForce 256
            Monitor                                           PZ456 [NoDB]  (FIOL3A392784U)

          Multimedia:
            Audio Adapter                                     Creative SB Live! Value (CT4780) Sound Card

          Storage:
            IDE Controller                                    Intel 82371AB/EB PCI Bus Master IDE Controller
            IDE Controller                                    Primary IDE controller (dual fifo)
            IDE Controller                                    Secondary IDE controller (dual fifo)
            Floppy Drive                                      GENERIC NEC  FLOPPY DISK
            Disk Drive                                        GENERIC IDE  DISK TYPE01
            Optical Drive                                     _NEC DV-5700A  (8x/40x DVD-ROM)
            SMART Hard Disks Status                           Unknown

          Partitions:
            C: (FAT32)                                        19459 MB (16748 MB free)

          Input:
            Keyboard                                          Standard 101/102-Key or Microsoft Natural Keyboard
            Mouse                                             PS/2 Port Mouse

          Network:
            Network Adapter                                   PPP Adapter.  (4.240.81.186)
            Modem                                             MDP3900V-U Modem

          Peripherals:
            Printer                                           Acrobat PDFWriter
            Printer                                           HP DeskJet 970C Series
            USB1 Controller                                   Intel 82371AB/EB PIIX4 - USB Host Controller


      --------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

          B00 D00 F00:  Intel 82443BX/ZX Host Bridge/Controller [C-1]
                        
            Offset 00:  86 80 90 71  06 01 10 22  03 00 00 06  00 40 00 00
            Offset 10:  08 00 00 EC  00 00 00 00  00 00 00 00  00 00 00 00
            Offset 20:  00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
            Offset 30:  00 00 00 00  A0 00 00 00  00 00 00 00  00 00 00 00
            Offset 40:  00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
            Offset 50:  0C 02 00 F0  00 00 00 09  03 10 11 01  00 00 13 11
            Offset 60:  10 20 30 40  50 50 50 50  00 3F E8 F7  03 EA 00 00
            Offset 70:  20 1F 1A 78  AA 02 07 01  07 1F 94 00  10 00 00 00
            Offset 80:  00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
            Offset 90:  00 00 00 00  04 61 00 00  00 05 00 00  00 00 00 00
            Offset A0:  02 00 10 00  03 02 00 1F  02 01 00 00  00 00 00 00
            Offset B0:  80 00 00 00  30 00 00 00  00 E0 2E 26  20 10 00 00
            Offset C0:  00 00 00 00  00 00 00 00  18 0C FF FF  7F 00 00 00
            Offset D0:  00 00 00 00  00 00 00 00  0C 00 00 00  00 00 00 00
            Offset E0:  4C AD FF BB  8A 3E 00 80  2C D3 F7 CF  9D 3E 00 00
            Offset F0:  40 01 00 00  00 F8 00 60  20 0F 00 00  00 00 00 00

          B00 D01 F00:  Intel 82443BX/ZX AGP Controller [C-1]
                        
            Offset 00:  86 80 91 71  1F 01 20 02  03 00 04 06  00 80 01 00
            Offset 10:  00 00 00 00  00 00 00 00  00 01 01 40  F0 00 A0 22
            Offset 20:  00 30 00 31  00 28 F0 2F  00 00 00 00  00 00 00 00
            Offset 30:  00 00 00 00  00 00 00 00  00 00 00 00  00 00 88 00
            Offset 40:  00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
            Offset 50:  00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
            Offset 60:  00 00 00 00  00 00 00 00  00 00 00

      dorothyroeder

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #21 on: July 26, 2006, 02:32:15 PM »
      I have MS Word back and working. I couldn't figure out how to uninstall Win.98. I think last time I was really frustrated and wiped the disk again. So anyway I installed it over what was already there and it seems to have helped. Except now I can't play CD's. I haven't figured out which CD has the driver the computer is looking for.

      I took out the 125 MB RAM chip. Things seem to be faster. Thanks for that and the reference anyway. I won't try to add more. I got the 256's on Ebay so they were really cheap, but good.

      I reseated the graphics card while I was in there, but still have black lines running across my screen. I didn't really think I was going to get around having to buy a new card. It just goes on.


      dorothyroeder

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #23 on: July 26, 2006, 09:02:42 PM »
      This didn't solve the problem. It is looking for a joystick plug in which I don't have or want. Actually I don't have any windows sounds or anything. I selected a start-up sound but that doesn't play.

      soybean



        Genius
      • The first soybean ever to learn the computer.
      • Thanked: 469
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 10
      Re: cannot open any document in MS Word 2000
      « Reply #24 on: July 26, 2006, 09:08:42 PM »
      Have you checked to see whether sound is set as muted?  Open your volume control panel to check.

      dorothyroeder

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #25 on: July 26, 2006, 10:46:35 PM »
      I go to Programs, Acessories, Entertainment and Volume and get nothing. Doesn't help to Rt click. Then I click open and get nothing.

      I'm sure it is something as simple as that but I can't figure it out.

      GX1_Man

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #26 on: July 27, 2006, 03:58:01 AM »
      The joystick, etc. search it is doing is to load all of the orrect drivers for the card. It has a joystick port, whether you plan on using it or not. It may be asking for your Windows CD to install things correctly. Let it have it's way. Make sure you reboot after it is through.

      Do you have onboard sound that needs to be turned off in the BIOS? I believe that model has a Yamaha chip on it, and having two sound devices active causes trouble.

      dorothyroeder

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #27 on: July 27, 2006, 10:11:18 AM »
      I tried again to update the Creative SB Live driver from the Windows CD. Bychoosing browse I find this under D:\drivers\audio -

      acer, aureal, creativity, cyrix ensonig, ess, neomagic, opti, index.

      The first is supposed to be the normal procedure it says.


      DRIVER UPGRADE PROCEDURE.

      Use this procedure for upgrading or replacing the existing audio driver
      in your system:
          
            Go to your desktop (click the desktop icon in the task bar)

            Right click on "My Computer" icon.

            When the pulldown menu appears, (left) click on "Properties"

            The System Properties page appears. Click on the Device Manager tab.

            Scroll to the bottom and locate "Sound, video and game controllers".

            Click on the "+" to the left of the icon to expand. If already expanded,
            there will be a "-" instead.

            Select the device you wish to upgrade and click the "Properties" button.

            The driver properties page will appear. Please click the driver tab.

            Click on the "Update Driver" button.

            The "Update Device Driver Wizard" will appear.

            Read message and then click the "Next" button.

            Under "What do you want Windows to do?" choose the option that says
            "Search for the best driver for your device." (will be the option
            selected by default).
            Then click the "Next" button.

            Place a check in the Check-box beside "Specify a location:" and remove
            check-marks from all other check-boxes.

            Specify the path to the new driver and then click the "Next" button.
            
                Example 1: Insert the drivers disk in the A: floppy drive,
                           and enter A:\.

                Example 2: Type in the name of the directory where you copied
                           the drivers, either on your local hard drive or
                           on a network share.

                Example 3: If you're not sure exactly where the drivers are,
                           choose the "Browse..." button are find them.


      I am fine down to inserting the A: floppy, and browse just takes me back to the beginning.
      Put in the Dell resource disc \drivers, but it didn't find anything there that it wanted.

      dorothyroeder

      • Guest
      Re: cannot open any document in MS Word 2000
      « Reply #28 on: July 27, 2006, 10:13:39 AM »
      The only way I know to get to bios is in setup. There is one option for Plug &Play O/S. The book says to use no.

      soybean



        Genius
      • The first soybean ever to learn the computer.
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      Re: cannot open any document in MS Word 2000
      « Reply #29 on: July 27, 2006, 10:23:36 AM »
      That seems odd, since all Windows OS since Windows 95 have supported Plug and Play.  Has that setting always been set on No?  Have you tried setting it to Yes?
      « Last Edit: July 27, 2006, 10:24:07 AM by soybean »