Author Topic: pc constantly restarts prob malware related? (Read 26734 times)

price · « **on:** July 25, 2006, 02:29:57 PM »

ok my computer has been having issues latly
im currently running windows xp home edition

my computer constantly restarts when im on certain applications or programs
(example - runescape (game), msn messanger , yahoo messanger)

but i can go to other things and it will not restart at all, usually just restarts minutes after loading and logging into a game called runescape thats run off java
i was told that the java could have sumtin to do with it
i have ran my avg 7.1 anti virus comes up with nothing
i ran spyware doctor comes up with nothing
plus i also ran the malware scanner from microsofts web page and nothing i also tried other things ppl have mentioned i should try but nothing works my computer still constantly restarts while i go on my favorite programs

anyone have any idea whats wrong or what i can do to fix it?

price · « **Reply #1 on:** July 25, 2006, 02:50:15 PM »

just used hijackthis heres my log

Logfile of HijackThis v1.99.1
Scan saved at 1:45:33 PM, on 7/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\bruce.BJM-61126EEF820\Local Settings\Temporary Internet Files\Content.IE5\G5IVOD6Z\hijackthis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [PC Registry Cleaner] C:\Program Files\PC Registry Cleaner\PC Registry Cleaner.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11C

dl65 · « **Reply #2 on:** July 25, 2006, 04:22:12 PM »

price....... You have only posted part of your hijackthis logfile ......... please post the rest of it ....from where it left off in item 09 to the end which should be item 023 ... the reason is , the post was larger than the CH allowed amount ...... just add the balance in a new post .

dl65

GX1_Man · « **Reply #3 on:** July 25, 2006, 04:55:06 PM »

And for the curious:

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1149804407

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1151204132

price · « **Reply #4 on:** July 26, 2006, 04:28:34 AM »

this is what i get now when i run hijackthis

Logfile of HijackThis v1.99.1
Scan saved at 5:45:01 AM, on 7/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\robbie.BJM-61126EEF820.000\My Documents\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O17 - HKLM\System\CCS\Services\Tcpip\..\{4DCADD20-17A8-4DAA-93A3-DED27479952F}: NameServer = 199.166.6.2 209.239.11.98
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

i cant find the log file that i saved for the that one i posted the first time ill keep looking though

GX1_Man · « **Reply #5 on:** July 26, 2006, 06:10:32 AM »

THe most current one is all that matters, and this isn't all of it.

price · « **Reply #6 on:** July 26, 2006, 10:48:32 AM »

Logfile of HijackThis v1.99.1
Scan saved at 12:28:01 PM, on 7/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Documents and Settings\robbie.BJM-61126EEF820.000\My Documents\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Consol

price · « **Reply #7 on:** July 26, 2006, 10:50:19 AM »

( continued from above ) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1153838826392
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe

there it is hope u can help

GX1_Man · « **Reply #8 on:** July 26, 2006, 04:26:38 PM »

Yet another one suckered in by the promise of these toolbars.

price · « **Reply #9 on:** July 27, 2006, 05:41:06 AM »

so is thaT WHAT I NEED TO GET RID OF?
IF SO WHATS THE BEST WAY?

unlovedwarrior · « **Reply #10 on:** July 27, 2006, 02:05:53 PM »

add/remove programs

price · « **Reply #11 on:** July 27, 2006, 02:31:46 PM »

ok got rid of yahoo tool bar and google toolbar
is that it?
do u think that was the problem?
should i run another hijackthis and get the log?

unlovedwarrior · « **Reply #12 on:** July 27, 2006, 02:33:26 PM »

does the computer continue to restart??

price · « **Reply #13 on:** July 27, 2006, 02:38:18 PM »

dont know yet i just read ur post ( thanks for taking the time to help by the way)
and just got rid of these
gimme a good 15-20 minutes and ill post back wether it has restarted or not

price · « **Reply #14 on:** July 27, 2006, 02:58:30 PM »

ok it still restarts
it also came up with an error before it shut off talking about how my drivers may either be not intalled properly or they need updated? not sure what it means im not very educated when it comes to the tech part of pc's

any other suggestions on what may be the problem and how to fix it?

unlovedwarrior · « **Reply #15 on:** July 27, 2006, 03:02:47 PM »

right click on my computer go to properties-->click hardware tab--->device manager.. look through the drives and tell me if there are any with yellow ? or red x's.

do a windows update first then do what i said above

also have u read this http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1149804407 like GX1_Man said to? if not do so

price · « **Reply #16 on:** July 27, 2006, 03:12:45 PM »

yes i have read that and i did go to the driver thing and it said some needed updating but then said i needed to pay for it

but heres a pic of what u had asked me to do

unlovedwarrior · « **Reply #17 on:** July 27, 2006, 03:16:06 PM »

so when u try to update those two drivers they say you have too pay for the update? umm i never heard of paying for a driver update

is your computer a gateway?? if so have a peak here at the driver center http://support.gateway.com/support/drivers/dlcenter.asp

price · « **Reply #18 on:** July 27, 2006, 03:37:21 PM »

no i mean that link u gave me and asked if i read it , theres an scan and update driver thing these r the ones it says r bad

display adapters - ATI Technologies, inc . rage XC AGP 2X

modems - Lucent Win Modem

universal serial bus controllers - USB printing support
- USB composite device
- Intel(R) 82371A/EB PCI to USB universal host controller

those r the ones it says r bad and in the device manager thing u told me to go to i try updating them and it says

the wizard cannot find a better match for your hardware then the software u currently have installed

when it says its bad that doesnt just mean it needs updating does it?
maybe it means its not installed correct?
i dont know what do u think

nope i have a intel p3 not gateway

unlovedwarrior · « **Reply #19 on:** July 27, 2006, 03:40:52 PM »

lol i didnt read... if they red u need to uninstall them and reinstall them.. right click them and click uninstall then restart and it should prompt you to install new devices

updating but then said i needed to pay for it

whats that about?? what that for the red ones or the yellow ones

GX1_Man · « **Reply #20 on:** July 27, 2006, 03:50:52 PM »

I'm going to quit using that link because you do NOT need to pay for drivers. You just need to know for sure what hardware is there so you can get the correct driver. What is the Gateway model #?

Download and run Everest (free) and make a summary in .txt format and then post it here.

http://www.majorgeeks.com/download4181.html

unlovedwarrior · « **Reply #21 on:** July 27, 2006, 04:03:09 PM »

i asked the same thing

but "nope i have a intel p3 not gateway"

GX1_Man · « **Reply #22 on:** July 27, 2006, 04:19:33 PM »

This is for you, UW:

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1153742317

unlovedwarrior · « **Reply #23 on:** July 27, 2006, 04:23:49 PM »

ummm.. ok i read it..

price · « **Reply #24 on:** July 27, 2006, 04:31:09 PM »

these r the drivers that http://driveragent.com/?ref=59 says r bad
and that is the one that wants u to pay to update ur drivers but here r the ones that it said r bad

display adapters - ATI Technologies, inc . rage XC AGP 2X

modems - Lucent Win Modem

universal serial bus controllers - USB printing support
- USB composite device
- Intel(R) 82371A/EB PCI to USB universal host controller

unlovedwarrior · « **Reply #25 on:** July 27, 2006, 04:32:59 PM »

did u try to uninstall them and reinstall them like i suggested earlier?

ummm can u send a pic of the window where it say you have to pay for the update?

price · « **Reply #26 on:** July 27, 2006, 04:41:02 PM »

r u sure ill be able to reinstall all the drivers that i uninstall?
read what ones they r

unlovedwarrior · « **Reply #27 on:** July 27, 2006, 04:46:59 PM »

as long as u have the internt.. i had to do it for my video card a while back.. once uninstall them restart and windows should detech new hardware.. they hardware that you uninstalled the drivers for..

GX1_Man · « **Reply #28 on:** July 27, 2006, 04:55:12 PM »

REPRINT ! You do not need to use driveragent to resolve this!

Quote

I'm going to quit using that link because you do NOT need to pay for drivers. You just need to know for sure what hardware is there so you can get the correct driver. What is the Gateway model #?

Download and run Everest (free) and make a summary in .txt format and then post it here.

http://www.majorgeeks.com/download4181.html

price · « **Reply #29 on:** July 27, 2006, 05:09:07 PM »

ok i have uninstalled all drivers that the scan said were bad now i have restarted and and they have all re installed automatically
now do u think my problem is over?

i sure hope so ill try it out and see what happens hope it dont restart again

again i appreciate all your help
having to deal with a dumb asse (myself) lol

unlovedwarrior · « **Reply #30 on:** July 27, 2006, 05:11:27 PM »

its fun it makes me think outside the box and at a different level( computer wise)

GX1_Man · « **Reply #31 on:** July 27, 2006, 05:12:20 PM »

If there are no exclamation marks in Device Manager, you are probably good to go. I don't believe restarting will be a problem UNLESS there are other issues.

Do download and run Everest from the link I provided so you can know for sure what is in that computer. It's up there

price · « **Reply #32 on:** July 27, 2006, 05:18:07 PM »

look in the secong post on the second page in that pic i attached it shows 2 things with yellow exclamation points? i tried updating but it says i have the latest blah blah blah

ok when i start up everest what do i do there is no run button or start or nothing what do i go to when i start it up

GX1_Man · « **Reply #33 on:** July 27, 2006, 05:27:34 PM »

Click on Report (right below Favorites), then next, Next, then plain text and press Finish. You will then get an option up there to save report. Save it to wherever you would like. You can do the whole thing again and save in HTML and that makes it a little prettier with active links, etc.

price · « **Reply #34 on:** July 27, 2006, 05:32:30 PM »

ok here it is
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

   Version EVEREST v2.20.405
   Homepage http://www.lavalys.com/
   Report Type Report Wizard
   Computer BJM-61126EEF820 (bruce)
   Generator bruce
   Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
   Date 2006-07-27
   Time 19:29

--------[ Summary ]-----------------------------------------------------------------------------------------------------

   Computer:
   Operating System Microsoft Windows XP Home Edition
   OS Service Pack Service Pack 2
   DirectX 4.09.00.0904 (DirectX 9.0c)
   Computer Name BJM-61126EEF820 (bruce)
   User Name bruce

   Motherboard:
   CPU Type Intel Pentium III, 560 MHz (4.5 x 124)
   Motherboard Name Asus P2B (3 ISA, 4 PCI, 1 AGP, 3 DIMM)
   Motherboard Chipset Intel 82440BX
   System Memory 256 MB (SDRAM)
   BIOS Type Award Modular (03/01/99)
   Communication Port Communications Port (COM1)
   Communication Port Communications Port (COM2)
   Communication Port ECP Printer Port (LPT1)

   Display:
   Video Adapter ATI Technologies, Inc. RAGE XC AGP 2X (4 MB)

   Multimedia:
   Audio Adapter Creative Audigy LS Audio Processor

   Storage:
   IDE Controller Intel(R) 82371AB/EB PCI Bus Master IDE Controller
   Floppy Drive Floppy disk drive
   Disk Drive QUANTUM FIREBALL CX20.4A (19 GB, 5400 RPM, Ultra-ATA/66)
   Optical Drive HL-DT-ST CD-ROM GCR-8523B (52x CD-ROM)
   Optical Drive HL-DT-ST CD-RW GCE-8160B (16x/10x/40x CD-RW)
   SMART Hard Disks Status OK

   Partitions:
   C: (NTFS) 19469 MB (2293 MB free)

   Input:
   Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
   Mouse PS/2 Compatible Mouse

   Network:
   Network Adapter D-Link DE-528 Ethernet PCI Adapter (169.254.162.212)
   Network Adapter WAN (PPP/SLIP) Interface (216.59.228.2)
   Modem Agere Win Modem

   Peripherals:
   Printer Lexmark 5200 Series
   USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
   USB Device Lexmark 5200 series
   USB Device USB Composite Device
   USB Device USB Human Interface Device
   USB Device USB Printing Support

--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

   B00 D00 F00: Intel 82443BX/ZX Host Bridge/Controller [C-1]

   Offset 00: 86 80 90 71 06 01 10 22 03 00 00 06 00 40 00 00
   Offset 10: 08 00 00 E4 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 A0 00 00 00 00 00 00 00 00 00 00 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 50: 0C 88 00 31 00 00 00 09 03 10 11 00 00 00 11 11
   Offset 60: 10 10 10 10 18 20 20 20 00 AA EA AF 0A F0 00 00
   Offset 70: 20 1F 0A 38 02 05 00 01 04 31 10 38 00 00 00 00
   Offset 80: 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 80 A8 00 00 04 61 00 00 00 05 00 00 00 00 00 00
   Offset A0: 02 00 10 00 03 02 00 1F 02 03 00 00 00 00 00 00
   Offset B0: 80 00 00 00 30 00 00 00 00 00 05 00 20 10 00 00
   Offset C0: 00 00 00 00 00 00 00 00 18 0C 00 00 1E 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 0C 00 00 00 00 00 00 00
   Offset E0: 9C B3 FF 7F 8F 3E 00 80 2C D3 F7 CF 9D 3E 00 00
   Offset F0: 40 01 00 00 00 F8 00 60 20 0F 00 00 00 00 00 00

price · « **Reply #35 on:** July 27, 2006, 05:34:49 PM »

B00 D01 F00: Intel 82443BX/ZX AGP Controller [C-1]

   Offset 00: 86 80 91 71 17 01 20 02 03 00 04 06 00 40 01 00
   Offset 10: 00 00 00 00 00 00 00 00 00 01 01 40 D0 D0 A0 22
   Offset 20: 80 E1 E0 E3 F0 E3 F0 E3 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 88 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

   B00 D04 F00: Intel 82371EB PCI ISA IDE Xcelerator 4 - PIIX4E [A-0]

   Offset 00: 86 80 10 71 0F 00 80 02 02 00 01 06 00 00 80 00
   Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 09 00 20 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 0B 0A 05 09 10 00 00 00 00 F2 80 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 0C 0C 00 00 00 00 00 00 00 00
   Offset 80: 00 00 07 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 05 80 08 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 25 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 28 0F 00 00 00 00 00 00

   B00 D04 F01: Intel 82371AB/EB PIIX4 - IDE Controller

   Offset 00: 86 80 11 71 05 00 80 02 01 80 01 01 00 20 00 00
   Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 01 B8 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 40: 37 E3 03 E3 0B 00 00 00 01 00 02 00 00 00 00 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 28 0F 00 00 00 00 00 00

   B00 D04 F02: Intel 82371AB/EB PIIX4 - USB Host Controller

   Offset 00: 86 80 12 71 05 00 80 02 01 00 03 0C 00 20 00 00
   Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 01 B4 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 09 04 00 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 28 0F 00 00 00 00 00 00

price · « **Reply #36 on:** July 27, 2006, 05:35:03 PM »

B00 D01 F00: Intel 82443BX/ZX AGP Controller [C-1]

   Offset 00: 86 80 91 71 17 01 20 02 03 00 04 06 00 40 01 00
   Offset 10: 00 00 00 00 00 00 00 00 00 01 01 40 D0 D0 A0 22
   Offset 20: 80 E1 E0 E3 F0 E3 F0 E3 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 88 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

   B00 D04 F00: Intel 82371EB PCI ISA IDE Xcelerator 4 - PIIX4E [A-0]

   Offset 00: 86 80 10 71 0F 00 80 02 02 00 01 06 00 00 80 00
   Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 09 00 20 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 0B 0A 05 09 10 00 00 00 00 F2 80 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 0C 0C 00 00 00 00 00 00 00 00
   Offset 80: 00 00 07 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 05 80 08 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 25 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 28 0F 00 00 00 00 00 00

   B00 D04 F01: Intel 82371AB/EB PIIX4 - IDE Controller

   Offset 00: 86 80 11 71 05 00 80 02 01 80 01 01 00 20 00 00
   Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 01 B8 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 40: 37 E3 03 E3 0B 00 00 00 01 00 02 00 00 00 00 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 28 0F 00 00 00 00 00 00

   B00 D04 F02: Intel 82371AB/EB PIIX4 - USB Host Controller

   Offset 00: 86 80 12 71 05 00 80 02 01 00 03 0C 00 20 00 00
   Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 01 B4 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 09 04 00 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 28 0F 00 00 00 00 00 00

price · « **Reply #37 on:** July 27, 2006, 05:35:49 PM »

B00 D0B F00: Creative Audigy LS Audio Processor

   Offset 00: 02 11 07 00 05 00 90 02 00 00 01 04 00 20 00 00
   Offset 10: 01 A4 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 02 11 0A 10
   Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 0A 01 02 14
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 82 00 00
   Offset 50: 00 80 00 00 FF FF 00 00 00 00 00 00 00 00 00 00
   Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 22 06
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

   B00 D0C F00: D-Link DE-528 Ethernet Adapter

   Offset 00: EC 10 29 80 03 00 00 02 00 00 00 02 00 00 00 00
   Offset 10: 01 A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 86 11 00 03
   Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 0B 01 00 00
   Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

   B01 D00 F00: ATI Rage XC AGP2X Video Adapter

   Offset 00: 02 10 4E 47 87 00 90 02 65 00 00 03 08 40 00 00
   Offset 10: 00 00 00 E2 01 D8 00 00 00 00 80 E1 00 00 00 00
   Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 02 10 08 00
   Offset 30: 00 00 FE E3 50 00 00 00 00 00 00 00 0B 01 08 00
   Offset 40: 0C 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 50: 02 5C 10 00 03 02 00 FF 02 03 00 1F 01 00 01 02
   Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
   Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

   C000:0000 U.@.{...................`.....IBM.d~.=.......... 761295520....f(
   C000:0040 3?.p............1999/07/26 12:33......R...R.............x.....f(
   C000:0080 .....ATI MACH64 SDRAM BIOS P/N 113-62802-100 ...(C) 1988-1999, A
   C000:00C0 TI Technologies Inc.BK4.3.00/4.318 xc628.02 mlv611 .MACH64XCPCI
   C000:0100 MTSDU?..J..............................'.....................BB
   C000:0140 .....?......NG....T.$ATI........PCIR..NG........H.......$XCT....
   C000:0180 ...........[..T.....f`....> ................u....f...H..L.......
   C000:01C0 ....."..9.".t?.........f.3.........................u1 ...$......
   C000:0200 &[email protected]....$......&.....B.....D........$.....
   C000:0240 .....................f..u..^P..f...f.............f...2.f..f...6
   C000:0280 ...Ifa...............WVURQSP.M..V..*...O......$...\....&.......\
   C000:02C0 $....\...X[YZ]^_.....Sb......-.........P..m...F...........F.....
   C000:0300 ............2...... ...b..e............|.l#..~.....'...........
   C000:0340 [email protected]....
   C000:0380 ..v.f3..d~f+.....fYf_...V.d~.........s.....2.....&..............
   C000:03C0 3.2............&.........@[email protected]~..d.^...X...~.@

------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

GX1_Man · « **Reply #38 on:** July 27, 2006, 05:38:24 PM »

OK, that gets all of the components. Sometimes there are subtle differences between standard devices and OEM products. You said this was a Gateway, right? The model number may be in the full report, although I didn't see it in what was posted.

You can also download and run Belarc Advisor (free at www.belarc.com). When you run that on the right side of the screen will be the Gateway Model Number, Serial Number and some other pertinent info.

Belarc is nice, but it will not identidy all devices if the drivers are not already installed. I keep both on my Windows machines.

price · « **Reply #39 on:** July 27, 2006, 05:54:13 PM »

i asked my step dad he said it aint a gateway but its an intel he said so i dont know

GX1_Man · « **Reply #40 on:** July 27, 2006, 06:01:02 PM »

OK, then, we got sidetracked.

That is an Asus P2B motherboard with a PIII-550 processor which had a glowing review in 1998! It has a BX chipset so what you have is pretty much all it will ever be.

http://www.active-hardware.com/english/reviews/mainboard/p2b.htm

price · « **Reply #41 on:** July 27, 2006, 06:11:28 PM »

ok when i go to that site then what?

price · « **Reply #42 on:** July 27, 2006, 06:28:51 PM »

ok but what about the 2 yellow exclamation points in manage hardware?
should i just disable them (page 2 post 2 for pic of this)

ok my computer is not restarting as far i i know but rather just freezing?

price · « **Reply #43 on:** July 27, 2006, 07:00:07 PM »

hello?

guess no one can help me ehhhh?

im soo confused im ready to scrap this peace of shiat pc

GX1_Man · « **Reply #44 on:** July 27, 2006, 07:12:03 PM »

Don't be so impatient. You only waited 30 minutes!

Very slowly and carefully describe exactly what is happening now.It was running and the problem were the yellow exclamation marks, then _________.

price · « **Reply #45 on:** July 27, 2006, 07:18:04 PM »

srry i been going crazy for the last 3 days trying to fix this

ok at first it froze after about 15 minutes on
i restarted it and then continued the game i was playing then again after about 10-15 minutes it froze a second time
i then restarted again
then i continued to play my game again
this time it just restarted and now im here

the yellow exclamation points have been there the entire time look on page 2 post 2 it has the pic of it attached

GX1_Man · « **Reply #46 on:** July 27, 2006, 07:26:02 PM »

What happens if you remove the add on cards - modem, etc. in there, but particularly the modem?

What happens if you remove the side panel and blow a big fan directly in there? Any difference?

Have you removed and reseated the RAM? Tested it? (www.memtest86.com for a free bootable floppy or CD). Check each stick for an hour or so individually, then all together.

Remove the optical drives and see if this affects the problems.

You have to do this systematically to remove all of the variables and then add one thing in at a time to see if it causes the failure.

What is showing in event viewer from the crashes?

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

Just to review:

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1149804407

price · « **Reply #47 on:** July 27, 2006, 07:33:15 PM »

Quote

What happens if you remove the add on cards - modem, etc. in there, but particularly the modem?

What happens if you remove the side panel and blow a big fan directly in there? Any difference?

Have you removed and reseated the RAM? Tested it? (www.memtest86.com for a free bootable floppy or CD). Check each stick for an hour or so individually, then all together.

Remove the optical drives and see if this affects the problems.

You have to do this systematically to remove all of the variables and then add one thing in at a time to see if it causes the failure.

What is showing in event viewer from the crashes?

Just to review:

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1149804407

ok im not sure what u mean by some of those terms im not good when it comes to the internal part of the pcc just learning still

#1 remove modems cards - do u mean literally open the pc and remove the cards?

#2 i dought that its over heating but ill try the fan thing (pc is hardly ever on)

#3 ram - do u want me to take it out and replace it right away? in the same spot? or remove it then start up windows again ?

#4 optic drives?

#5
You have to do this systematically to remove all of the variables and then add one thing in at a time to see if it causes the failure. - huh?

#6 What is showing in event viewer from the crashes? - weres it that?

ohh but by the way everything has been in working order before it all started messing up lil by lil ever since we switched internet providers my wireless modem dont even work no more i cant get my other pc up running
we switched from rogers high speed cable over to execulink dial up then to execulink high speed pppoe

do u think this could have had any affect?

im so srry if u really dont wanna explain all those things i dont blame u

price · « **Reply #48 on:** July 27, 2006, 07:36:23 PM »

what part of the event viewer do u wanna see?

application
security
system

GX1_Man · « **Reply #49 on:** July 27, 2006, 07:40:59 PM »

Quote

#1 remove modems cards - do u mean literally open the pc and remove the cards?

Yes, physically remove them.

Quote

#2 i dought that its over heating but ill try the fan thing (pc is hardly ever on)

Famous last words.

Quote

#3 ram - do u want me to take it out and replace it right away? in the same spot? or remove it then start up windows again ?

Remove it, then put it back in, making sure it is firmly seated in same spot.

Quote

#4 optic drives?

CDR, DVD, etc. drives

Quote

#5 You have to do this systematically to remove all of the variables and then add one thing in at a time to see if it causes the failure. - huh?

Don't try all of these suggestions at once. If something works you will never know exactly what it was. This can be a learning experience. (Ever heard that one before?) Try each one and then try running the machine for a while to see if the problem continues, changes, or goes away.

Quote

#6 What is showing in event viewer from the crashes? - weres it that?

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

Quote

ohh but by the way everything has been in working order before it all started messing up lil by lil ever since we switched internet providers my wireless modem dont even work no more i cant get my other pc up running
we switched from rogers high speed cable over to execulink dial up then to execulink high speed pppoe

do u think this could have had any affect?

Any hardware or software change has the potential to cause problems. Let's just take our time. It's not time to toss that machine to the curb.

price · « **Reply #50 on:** July 27, 2006, 09:06:19 PM »

i have scanned for spyware/viruses/adware/malware.
i updated windows a vew days ago sp2 package i think it was.
tested hdd said i have to restart then it does a 5 0f 5 step thing before logging on windows came back to pc and it was logged in so musta did what it was supposed to.

ok i have disconnected all cards and reconnected them.
i have disconnested all ram and then reconnected them.
i also shoved a fan in there for a good 2 minutes ( mayber longer? ).

didnt do nothing with optic drives.

im dumb i did do it all at once but ill do it 1 by 1 letting it run for awhile afterwards to see what it might be ( srry i shoulda waited).
i did find event viewer but it gives me 3 options of things i can look at these include.

application .
security.
system .

quick question i dont use dial up no more so should i just remove the dial up modem from my pc?

things yet to do tonight

disk clean up
disk defragment
another scan with avg
power supply test
system teperature check
and a test ur ram thing (says for best results run overnight )

1 more question
would it help to just disable or remove the devices cuasing problems?
in driver agent it says some of my drivers r bad but when i go to devise managment and go to properties of that driver it says its working properly?
but then in device managment there r 2 that have a yellow exclaimatrion point?

again ty for ur help thus far i will return tomarrow after doing everything i had said and give u updates

GX1_Man · « **Reply #51 on:** July 28, 2006, 04:34:10 AM »

The problem with Driver Agent is that in the end they want to sell you their service (and too expensive, I might add). They will no doubt ALWAYS find something that they can fix for a fee.

I would just physically take the modem out if not being used.

price · « **Reply #52 on:** July 28, 2006, 07:55:05 AM »

ok i have done
*censored* clecnup
disk defragment
avg virus scan
removed the dial up modem (have a suspicioun that that is the problem)
i didnt do power supply test casue it asked for info about my pc andf im not really sure what everything is thats in my pc
but now ima just let it run for a lil bit and see if the dial up modem was the problem then 1 by 1 ill remove other components and let the system run a lil bit see if we can figure it out

unlovedwarrior · « **Reply #53 on:** July 28, 2006, 08:20:11 AM »

make sure to see if the cpu fan is clean and the other fans inside your computer are clean. cuz i was working on a computer that kept restarting on me and all i did was clean the fans with cotton qtips. just a suggestion

price · « **Reply #54 on:** July 28, 2006, 09:20:48 AM »

ok will do
were bound to figure it out soon or a later trial and error

price · « **Reply #55 on:** July 28, 2006, 10:08:10 AM »

ok i cleaned both fans with qtips and my vacum lol cleaned the whole inside of pc, also removed dial up modem lets see how she works

seems to be running alot faster since last night
hope she dont restart or freeze *crosses fingas*

unlovedwarrior · « **Reply #56 on:** July 28, 2006, 10:10:43 AM »

dont put a fan in front of the computer k. so we can see if it was just overheating and restarting

price · « **Reply #57 on:** July 28, 2006, 10:47:00 AM »

omg i think that was all it was my pc is running faster
i got 3 programs open (which i couldnt do before) it would rerstart if i did

plus i been on for about half hour now and its not freezing or rerstarting

unlovedwarrior · « **Reply #58 on:** July 28, 2006, 10:48:46 AM »

so it was either and/or both overheating or bad dail-up modem

price · « **Reply #59 on:** July 28, 2006, 10:49:45 AM »

thanxs for ur help guys i appreciate it and plus i learned a lot from u guys just helping me stuff i nver even knew about before and the good programs u guys suggested like hijackthis

price · « **Reply #60 on:** July 28, 2006, 12:20:43 PM »

uh ohh it restarted after like 45 minutes on longest i been on without restart its still running real fast but what the f**k is making it restart?

lol any other suggestions?

should i just try the remove cards and ram 1 at a time then seeing what happens when i run it?

unlovedwarrior · « **Reply #61 on:** July 28, 2006, 12:23:07 PM »

ummm yea just remove the ram and turn your computer back on and see if it continues to restart if it does then turn off the machine and remove and replace another part

GX1_Man · « **Reply #62 on:** July 28, 2006, 03:30:34 PM »

Quote

should i just try the remove cards and ram 1 at a time then seeing what happens when i run it?

That's what I suggested yesterday. Please reread ALL the posts.

unlovedwarrior · « **Reply #63 on:** July 28, 2006, 03:46:30 PM »

i know u did but i was just reinforcing it i guess u could call it, i wasnt trying to take u idea

GX1_Man · « **Reply #64 on:** July 28, 2006, 03:57:09 PM »

I was wanting price to take my idea.

unlovedwarrior · « **Reply #65 on:** July 28, 2006, 03:57:47 PM »

lol my bad

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