How can I get rid of it?

[infoseeker]

Hi Steven,
i think some advice of GX1, you did not follow.
He ask you what Antispyware/virus, but you only mentioned the Anti Spyware
and did you read below of his post

Please post as much information about your computer, operating system, and problem as possible. Too much is OK, too little is pointless! Please don't just say "My computer doesn't work. What's wrong?"

and please post what happen/result of your Anti-Spyware and Anti Virus results

im not so expert in HJT, but i noticed you have 2 anti virus
*NORTON
*AVG
 please if possible uninstall one of those
if you decide to AVG then uninstall NORTON or vice versa

Because your pc is getting wierd when scannning

When uninstall one of your AV, restart your pc in SAFE MODE

Then Scan your pc with your AV and AntiSpyware (Still in SAFE MODE) immunized, clean, delete etc.. what ever you call for the result

Then follow this step for "turning OFF your System REstore"

For Windows XP:

1: Right click on the My Computer icon on your desktop and select properties.
2: Click on the system restore tab.
3: Check the box that says "Turn off system restore on all drives". Click OK.
4: Click Yes when you are prompted to restart the computer
5: To re-enable System Restore, follow steps 1-3, but in step 3, click to clear the Disable System Restore check box.

why:

If you have been infected with any trojans, spyware, etc, they could have been saved in System Restore and are waiting to re-infect you. Since System Restore is a protected directory, your tools can not access it to delete files that may contain viruses inside them. Please follow instructions to disable system restore but only after you have already cleaned your system of the malware. Keeping even infected restore points around while we are fixing things may prove useful if something goes wrong during the process.

Disable And Enable System Restore

The reason for doing this after your system has been completely cleaned of problems, is so we can remove possible infected restore points. When you disable system restore, it removes restore points! Then you should reboot and then re-enable system restore.

then restart your pc in normal mode
then "turn ON you Sytem restore" by following the above procedure (but turn on)

>>infoseeker / jhempelayo<<

[unlovedwarrior]

http://noahdfear.geekstogo.com/click%20counter/click.php?id=1  


download this file extract the files(put them on your desktop so u can find them easier) restart in safe mode and run the "run this".bat file

post back if that helps.

[Steven2006]

Hi infoseeker,

Thanks for your precios time and advice

I am using Norton for antivirus, and Ad-aware/Spoybot for spyware. I had used them all in safe mode but found no virus or spyware.

Yes I had post my system info in my previous replies within this thread which is,

Microsoft Window XP professional
version 2002
Service Pack 2

Intel(R)
Pentium(R) 4 CPU 2.66GHz
512 MB of RAM

For the problem part I have listed out very clearly in the previous replies also, if you have time have a look at them.

As you suggested, I also have uninstalled AVG antivirus leaving only Norton.

Scanned using both AV and AntiSpyware in safe mode

Turned off System Restore in safe mode

"Disable and Enable System Restore", this part not quite sure what you're trying to say,..

Then enabled SR again in normal mode (because you can't re-enabled SR in safe mode after disabled it in safe mode)

Please let me know if I have done it correctly.

Thanks,
Steven

[Steven2006]

Hi unlovedwarrior,

Thanks for your help, but it doesn't work, and the problem is still there.

Any other possible solution?

Thanks,
Steven

[unlovedwarrior]

it might just be easier to back up all of your data and reformat

[Steven2006]

Hi unlovedwarrior,

Since I'm not computer savy, could you be kind enough to show me the steps how to reformat my pc and back up my data.

Your help will be fully appreciated.

Thanks,
Steven

[GX1_Man]

Steven,

How old are you and what are all the details about your computer, including what Windows CD or whatever you have and what are the main programs running. ALL of the hardware is important - CD burner, etc.

[Steven2006]

Hi

I am using windows xp professional as my os, and microsoft office.

Dvd drive and e drive, no other hardware connected.

thankds,
Steven

[GX1_Man]

With no CD burner, you will either have to back up data to a pen drive, or across a network to a computer htat does have a CDRW or use floppies, if that is an option.

To reinstall, have a read here. There are lots of pictures:

Have a read here and follow along AFTER you back up your data:

http://www.theeldergeek.com/xp_home_install_-_graphic.htm

Is this a real XP Pro CD from Microsoft you have to work with?

[patio]

[highlight]is the CD new and shiny, and does it say microsoft[/highlight]?

What EXACTLY have you done so far?

This query went un replied to 4 times...

patio.    8-)

[GX1_Man]

is the CD new and shiny, and does it say microsoft?

Did we ever get this addressed? I don't think so.

[Steven2006]

Hi all thanks for your helps,

I believe that i've solved this problem without reformatting my pc.

Thanks,
Steven

[dl65]

Steven2006... Perhaps you could tell us what you did to fix your issue .
We would appreciate that .

dl65  

[unlovedwarrior]

if you have not already read this it might be a good read


http://www.updatexp.com/msblast-exe.html

its kinda old but  

[Steven2006]

Hi,

I just downloaded and installed a specific patch from Microsoft.

Thanks