computer restarting: ati2cqag.dll issue

[cab97]

hi, i currently am unable to start my computer except for in windows safe mode. when i try to boot it normally, it starts to load windows but then restarts before it gets to the log-in screen.  Windows reports an error
***STOP: 0x0000008E (0xC0000005, 0x804EFFE5, 0F638881C, 0x00000000)
***ati2cqag.dll - Address BFA4090E base at BFA29000, datestamp 43fbd4d0
then something about a memory dump.
Anybody know anything?
Thanks

[Dusty]

You sure don't give many details about your pc, not even the operating system..

This error is possibly tied into a problem with ram and appears when you try to start normally because normal startup uses more ram than in safe mode.

Here's one MS kb and altho' it deals with setup the diganostic advice is probably good for your system.

Good luck

[GX1_Man]

Nope, without more pertinent info you are just SOL.  

See below.

[cab97]

thanks, i removed 1 stick of RAM as the windows help site told...so winxpsp2 loads now normally, but what exactly was the problem, is there a way to get back to 1gb of RAM, is it a hardware problem with RAM or motherboard? or is it a software issue? also the symantec antivirus no longer works. may or may not be related. sorry for lack of details.

[2k_dummy]

ati2cqag.dll (Central Memory Manager / Queue Server Module) is a component from the software ATI Radeon Family version 6.14.274 by ATI Technologies Inc.. ati2cqag.dll version 6.14.274 has a file size of 196,608 bytes, and is most commonly found under the directory "system32" with a creation date of February 22, 2005.

Sounds like a video problem.

[cab97]

new problem: when i try to envoke another monitor via s-video windows crashes. i have an ati radeon 9800 pro and i just installed the newest drivers on it. the error reads
***STOP: 0x0000008E (0xC0000005, 0xBF854635, 0xB78CC7d*, 0x00000000)
*** win32k.sys - Address BF854635 base at BF800000 Datestamp 43446058
any ideas?

[Dusty]

Now swap the ram sticks (remove the one installed and re-install the one already removed), reboot and try Symantec again.

[patio]

Re-install your video card drivers...

patio.  8-)

[panboy]

From the little info you have provided , i would say its a problem withe the video Card.
But thats just a guess.

Any way , my advice is , remove The ATI Gfx Card, Get 1 Can of Accelerante , Douse the Card Liberally Apply Heat Source (Must be at or above Combustion Reaction temperature of Accelerante ) Do a pagan Fire dance proclaim your loyalty to Mars.

And whey you've done all the Go By a 7 series Nvidia GFX card, On paper Nvidias are not as Good As ATIs , in Bench Marks they are not as Good, But in Life in the Real world they are much More Stable IMHO.

[cab97]

i've re-installed drivers, etc. is the problem maybe the motherboard because there was a problem with both the RAM and the video card or is it all just video card related?

[Raptor]

there was a problem with both the RAM and the video card or is it all just video card related

No one can know.

Diagnose the RAM.

[GX1_Man]

The best way to problem solve is to examine only one variable at a time. THat is why the suggestion to test the RAM first. If it is OK you can proceed.

[panboy]

I do agree, Test the Ram, its always a good idea to rule out your posible problems, and memtest86 is free.

And after that we can get back to the Burning ^.^, even if the GFX card works Burn it any way.. i like fire