Norton AntiVirus Live Update won't complete

[laura127]

Ok, it looks like my AntiVirus software has a mind of its own! The LiveUpdate just completed there with no problems. Weird or what  

Thanks for the help guys, i'll be back if it happens again  

[Raptor]

Perhaps it is due to another program you have installed that is causing Norton to behave strangly.

[laura127]

Perhaps it is due to another program you have installed that is causing Norton to behave strangly.

Ok, well the only thing that i installed in the past few months was Java Web Start by Sun Microsystems. I didn't have java installed on my machine so i couldn't view some sites properly. I was told to download this to fix my problem. It has fixed it but maybe that is what's causing Norton AntiVirus to mess up.. Hmm...
Do you think i should un-install it Raptor??

[Raptor]

Are you certain there are no other programs running in your background? I doubt Java would cause that sort of problem.

Perhaps you should have a look on the Symantec webpage to see if there are any lists with programs that cause problems or E-mail technical support. (You're paying for it!)

[laura127]

Absolutly sure. I'll leave it be for now seeing as its working again but if it does happen again, i'll email technical support. As you said, i am paying for it! Thanks