Hello there!
I have a Dell Inspiron 8600 laptop, running Windows xp home edition. Not too long ago, I re-installed windows on it and re-downloaded all the drivers. I am trying to get onto a wireless network at a hotel. It has an internal wifi card I believe, but I have also gotten a pc card from the hotel and downloaded the software for it. (I have used this wifi before, so I know I should work.)
I can get onto the internet just fine for awhile, but after about 5 minutes, I lose signal. The network connections (2 little computers in right hand corner) will still say I am connected, but internet explorer says "Server not found." If I got to the properties of the wireless, it will tell me that many are recieved, but only a few, if any, sent. It does show an ip address.
I then have to re-start the computer. Once re-started, I can get on fine -for about 5 minutes- then same deal, it must be re-started.
I contacted the tech support, and they do not know what the problem is. They suggested I have a firewall, but I am positive I do not. (I un-installed the zone labs that was on there, just in case)
I have probably a
little more than average computer knowledge (I have learned a lot by trial and error and plain experience) but am not good with all the terms, so please explain thoroughly.
I have tried the few tricks I know. I tried to repair/re-new the ip address, and that does not help. Also, I tried to update the drivers, and was told a better match cannot be found. I can't roll-back the drivers, probably because I just re-installed them with the fresh windows install. I doubt it is the drivers anyways, because I am using the hotels pc card. The device manager says the device is working properly. I also tried different areas of the hotel to try to get a stronger signal, still no go. Tech support told me there are others that are connected just fine.
Also, once I exit internet explorer to re-start it, I get an error message that reads,
ieexplore.exe application error:
the instruction at "0x00ec2bf2" referenced memory at "0x018d6680" memory could not be read.
click ok to terminate the program.
This message is new and gibberish to me, so does anyone know what this could mean?
Any ideas or suggestions as to how to get the laptop to hold a signal is greatly appreciated!
Thank you, thank you, for your help!