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Author Topic: No Sound Card?  (Read 8342 times)

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fullbug

    Topic Starter


    Apprentice
    • Thanked: 1
    No Sound Card?
    « on: February 08, 2007, 12:30:08 PM »
    Hi, I'm on a friends computer who is in the hospital and asked me if I could update it for her as she knows nothing about even the most basic spyware protection, ect...

    She is on Windows XP Pro Version 2002
    3D Micro Computer IPC
    Intel Pentium III
    128 MG RAM

    Having done all that I noticed that her computer has no sound, she swears up and down she did before, when looking at what she has here I'm not really sure, I'm going to post some screen shots, and that will hopefully help you guys help me figure out the problem here....
    In the volume area it says no audio device....

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    fullbug

      Topic Starter


      Apprentice
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      Re: No Sound Card?
      « Reply #1 on: February 08, 2007, 12:31:50 PM »
      In the audio section nothing is listed and cant make any selections....
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      fullbug

        Topic Starter


        Apprentice
        • Thanked: 1
        Re: No Sound Card?
        « Reply #2 on: February 08, 2007, 12:32:49 PM »
        In the hardware section it says all are functioning properly....
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        fullbug

          Topic Starter


          Apprentice
          • Thanked: 1
          Re: No Sound Card?
          « Reply #3 on: February 08, 2007, 12:34:20 PM »
          As for normal system computer sounds, the test button on the left of the browse button is blocked out, none are functioning....
          « Last Edit: February 08, 2007, 12:35:17 PM by fullbug »
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          fullbug

            Topic Starter


            Apprentice
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            Re: No Sound Card?
            « Reply #4 on: February 08, 2007, 01:55:40 PM »
            I hope someone can help me out with this, if I cant fix it I have a feeling she will say I changed something somehow, even though adding spyware programs and downloading Windows updates wouldnt change a thing like that....
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            patio

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            Re: No Sound Card?
            « Reply #5 on: February 08, 2007, 02:42:23 PM »
            DLoad and run Everest Home on that machine...this will tell you exactly what sound device that system has.
            Then using that info travel to the manuf site, DLoad the correct drivers and re-install them

            See if this helps.
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            " Anyone who goes to a psychiatrist should have his head examined. "

            fullbug

              Topic Starter


              Apprentice
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              Re: No Sound Card?
              « Reply #6 on: February 08, 2007, 03:46:17 PM »
              So would it be the C-media thing I would now look for?
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              fullbug

                Topic Starter


                Apprentice
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                Re: No Sound Card?
                « Reply #7 on: February 08, 2007, 03:47:03 PM »
                Or something in here?
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                fullbug

                  Topic Starter


                  Apprentice
                  • Thanked: 1
                  Re: No Sound Card?
                  « Reply #8 on: February 08, 2007, 04:25:28 PM »
                  Is this what I'm looking for and is it safe to download it?
                  http://www.opendrivers.com/freedownload/211127/c-media-cmi8738-cmi8338-sound-wdm-driver-5.12.01.0639-windows-xp-download.html
                  As you can tell I havent downloaded and installed drivers before....
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                  street1 (RIP)

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                  Re: No Sound Card?
                  « Reply #9 on: February 08, 2007, 05:25:30 PM »
                  So what report did Everest give you?This was suggested by patio.

                  FreeEverestDownload
                  « Last Edit: February 08, 2007, 05:27:11 PM by street1 »
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                  Sorry,The USA has ruined the language The United Kingdom loaned us. We do our best not to type gibberish. I Hope you can forgive us.

                  patio

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                  Re: No Sound Card?
                  « Reply #10 on: February 08, 2007, 05:33:48 PM »
                  Reason we ask fullbug is Everest is a little more thorough than what the OS reports in some cases.
                  The wrong drivers are just as bad as no drivers.
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                  " Anyone who goes to a psychiatrist should have his head examined. "

                  fullbug

                    Topic Starter


                    Apprentice
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                    Re: No Sound Card?
                    « Reply #11 on: February 08, 2007, 05:45:03 PM »
                    The 2 above pics (Besides the links pic) is the info Everest gave me, unless I'm not running the program right, will check in a few minutes....
                    « Last Edit: February 08, 2007, 05:45:49 PM by fullbug »
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                    patio

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                    Re: No Sound Card?
                    « Reply #12 on: February 08, 2007, 06:18:42 PM »
                    My full apologies here... :-[ :-[
                    It looked from the downsized screenshot like Windows Device Manager.

                    The CMedia listed is the onboard sound controller. Not what we need.
                    Under multimedia click on the PCI/plug and pray device and report what it says.
                    « Last Edit: February 08, 2007, 06:19:22 PM by patio »
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                    " Anyone who goes to a psychiatrist should have his head examined. "

                    fullbug

                      Topic Starter


                      Apprentice
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                      Re: No Sound Card?
                      « Reply #13 on: February 08, 2007, 06:24:19 PM »
                      OK, I ran the report, wow, what a cool program, gotta keep that one...
                      The report it huge, so far cant find anything that says sound device, just the sound, video and game controllers, will look through it again....
                      One sec Patio, just noticed your above post...
                      « Last Edit: February 08, 2007, 06:25:51 PM by fullbug »
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                      fullbug

                        Topic Starter


                        Apprentice
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                        Re: No Sound Card?
                        « Reply #14 on: February 08, 2007, 06:29:58 PM »
                        Quote
                        Under multimedia click on the PCI/plug and pray device and report what it says.
                        Here it is....
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