Hi
No don't turn off any of these at the moment. They are all good and won't conflict with each other.
The reports did find things. One bad file was removed and another suspicious one highlighted.
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Make sure you still have Hidden Files & Folders exposed.
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The Norton removal tool is at the link below. Be careful to read the warning about
which versions of Norton it removes and also bear in mind the tool will remove "everything Norton". So ... if you have another Norton product you want to keep you will have to reinstall it after using this tool .....
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=pfdocs&dtype=&prod=&ver=&osv=&osv_lvl=**************
Go to
Start > Run and type "regedit" in the dialogue box (WITHOUT the quote marks). Click
OK.
Click on
Edit > Find and type "lolla" in the box (again without the quote marks).
Make sure all the three little boxes below "Look at" are ticked/checked.
Click
Find next and report back where the lolla files are located.
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Go to this site ...
http://www.virustotal.com/en/indexf.htmlBrowse to this file on your computer and upload it for scanning....
C:\WINDOWS\system32\bn.dll
Post back the results.
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Please can you update me on how your computer is operating now.
What problems are you still having?
There maybe a rootkit at work here so we may need to dig deeper.
OJ
