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Author Topic: pdf files don't open  (Read 2166 times)

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Juliahhenry

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pdf files don't open
« on: March 12, 2007, 06:13:24 PM »
For the past several weeks, I have been unable to open pdf files on my computer. The bottom of my screen states "done", but the screen is blank. How do I remedy this? I'm pretty computer illiterate, so speak to me in simple terms please :) Thank you for any help. Love, juliahh

CBMatt

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Re: pdf files don't open
« Reply #1 on: March 12, 2007, 06:22:27 PM »
Juliahh, you need to download and install Adobe Acrobat Reader to view that file format.

http://www.adobe.com/products/acrobat/readstep2.html

Click on that link for info.  Make sure you meet the system requirements.  If not, you can choose another version.  Whichever version you choose, download/install it without the Google toolbar.  Also, don't bother with the optional Photoshop Album, unless you really want it.  If you have anymore trouble, let us know.
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Juliahhenry

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Re: pdf files don't open
« Reply #2 on: March 12, 2007, 06:41:20 PM »
Dear Matt...thank you so much for your quick reply! I am going to download the adobe acrobat now. You're awesome :) Love, Julia :-*

CBMatt

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Re: pdf files don't open
« Reply #3 on: March 12, 2007, 06:53:03 PM »
You're welcome, and good luck.  If you have any trouble, don't hesitate to ask for more help.

Did you make sure your computer meets the system requirements?
Quote
An undefined problem has an infinite number of solutions.
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Juliahhenry

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Re: pdf files don't open
« Reply #4 on: March 12, 2007, 07:07:45 PM »
Dear Matt...you saved my day! Thank you so much! I love the internet! I'm completely amazed that a total stranger offered to help so quickly! I downloaded adobe acrobat and am now able to access the pdf files! You are my favorite person of the day! Thank you again, Julia ;)

CBMatt

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Re: pdf files don't open
« Reply #5 on: March 12, 2007, 07:11:02 PM »
Ha, I'm just glad I could help out.  Don't be a stranger now, ya hear?
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An undefined problem has an infinite number of solutions.
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ntrealemail

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Re: pdf files don't open
« Reply #6 on: March 16, 2007, 09:11:34 PM »
Why oh why did you point him to adobe.  Look up foxit reader.  Its much faster and uses less resources.

Saviour

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Re: pdf files don't open
« Reply #7 on: March 17, 2007, 06:24:26 AM »
Quote
Why oh why did you point him to adobe.  Look up foxit reader.  Its much faster and uses less resources.

First of all I believe the user you are referring to is a she...and not a he.  Check the username.

Also...her problem was solved and she is happy.

Nice job, CBMatt!

'Nuff said...
« Last Edit: March 17, 2007, 06:25:20 AM by Saviour »

CBMatt

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Re: pdf files don't open
« Reply #8 on: March 17, 2007, 06:30:02 AM »
Thank you very much, Saviour.

She said herself that she doesn't know much about computers, so I think a popular mainstream program would be more appropriate for her.
Quote
An undefined problem has an infinite number of solutions.
—Robert A. Humphrey

Saviour

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Re: pdf files don't open
« Reply #9 on: March 17, 2007, 06:37:47 AM »
You're welcome...

Absolutely...Plus Adobe...which you recommended, has been on the market for quite some time and is not only popular, but proven.

soybean



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Re: pdf files don't open
« Reply #10 on: March 17, 2007, 10:38:51 AM »
By the way, can anyone comment on Adobe Reader 8?  How does it compare to 7 in terms of speed of launching?  Version 6 (6.0.1)  was slow to launch and Adobe apparently got the message that users were complaining and so they improved version 7 to launch faster.  
« Last Edit: March 17, 2007, 10:56:18 AM by soybean »

Saviour

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Re: pdf files don't open
« Reply #11 on: March 17, 2007, 03:48:59 PM »
soybean...

I have 8 installed, and the installation went fairly quickly, however, comparing it to 7...well, 7 was much faster when it came to loading pdf files.

I'm satisfied with its overall performance, though.  It does let me read pdf files even though it takes a little longer to load.

If I had my "druthers", I'd "druther" be using 7.

soybean



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Re: pdf files don't open
« Reply #12 on: March 17, 2007, 09:12:19 PM »
Thanks for that info.  I think I'll stick with 7 until compelled, for some reason, to upgrade to version 8.  And, I expect that will be quite awhile.

By the way, you can download version 7 from Adobe if you want to go back to it.

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Re: pdf files don't open
« Reply #13 on: March 18, 2007, 03:50:53 AM »
Or get Foxit . . .