webcam does not work

[patio]

'm not going to buy another one, so if i can't get it working my sister just cant talk to some spanish person she likes  Grin
unless she buys one herself.

Or he buys it for her...

And no the MAC drivers will not work.

[computer]

ok i'm stumped. Dad doesn't know the brand or anything, and has no more installation disks. i just give up on it and she doesn't get one, unless you find one you welcome to put it up here, but i wont depend on it anymore

[Raptor]

I'd just buy a new one and remember the name. 

[patio]

If i were a gambling man...i would dload and try the most generic Logitech drivers available that match your version of Windows...

[Lurch]

you can also goto www.nextag.com and look for that model, or on webcam sales sites, then maybe you'll have a name or type to start searching for.

[CBMatt]

Basically, because you don't know anything about your webcam, it's going to be a bunch of guesswork and trial-and-error.

[computer]

out of all you helpfull people here, it takes a newbie like lurch to get me a page that i find my webcam on.....here's what it says on the site....



Mwave Part Number: AA40640
Manufacturer Part Number: WCM-6LNV
Manufacturer Web Site: www.sabrent.com
Technical PDFs:

Infrared NightVision / 6 LED / USB 2.0 / 1.3 MegaPixel / WebCam with Audio Microphone

i don't know what else you what, so i'll copy the whole website that the link takes you to 

Description:
Use this Webcam in low light environment or even total darkness! This unique Night Vision web camera has the best features, including 6 infrared LED's, built-in microphone and amazing 350K video quality at 640 x 480. You can take snapshots, create video/audio or use it for video/audio conferencing! This unit easily mounts to a PC monitor or a notebook. Installation is a snap with the USB interface! PC Camera software comes with this camera for viewing images!

Features:


6-LED Infrared Night-Vision
350K 640x480 video quality
Built-in Microphone
Auto White Balance
Metal Body

Technical Information:


1/3 Inch Sensor, 6mm lens, 60 visual angle
Metal Body
350K pixels 640*480 resolution
6-LED infrared LED for night vision
Built-in Audio Microphone
Frame Rate: 320 x 240 up to 30 frame/sec (CIF) 640 x 480 up to 15 frame / sec (VGA)
Focus range:3CM-infinity
Video Format:24-bit RGB
S/n better than 48dB
Interface: USB
White balance: Auto
VFW Interface: support dynamic and still image snap
Dynamic Range better than 72dB
Built-in image compression
Automatic white balance
Automatic color compensated
Dynamic image E-Mail
Manual Focus Ring
Mountable on notebook and PC monitor
System Requirements:


Microsoft Windows 98SE/ME/2000/XP
Available USB Port
Package Contents:


Web Camera
CD with Software, Drivers, Manual


now we know things about it and it's not just a stab in the dark  help  me now please if you can???

[CBMatt]

Is THIS your webcam?  I'm a bit confused because that info says it's manufactured by Sabrent, but the part number is for Kinamax (Sabrent part numbers start with SBT).  If that's not your webcam, perhaps you can check the ones on Sabrent's site (they only have three).

Out of curiosity...what exactly did you search for to find this information?

[patio]

There's nothing on that site that matches the part # you posted...

Their E-mail Support Page

[dl65]

computer .......

Is this the driver your looking for ?

http://www.kinamax.com/product/Drivers.htm

If this is the correct driver and it appears to match the model number you posted...... I would download the driver into a new folder that you will create on your desktop..... then extract it to the same folder. Now this part is important.......
Do not plug the webcam in at this time.......
next.....
Disable your internet connection.
next
Disable your Anti-Virus program.
next
open the folder you D/L and extracted the driver into ..........
next ...... click on the setup icon to begin installing the driver.
During the install process, you may be asked to plug in the WebCam..... If you are, plug it into a USB2 port.......  you should see a message pop-up in the lower right corner ( by the clock) ...that windows has detected new hardware.......... and then a few seconds later, another pop-up to say that windows has installed the new device and that it is ready to use.
next ...... Enable the Anti-virus program.
next ...... Enable you Internet connection......
That should do it.

dl65   

[computer]

Is THIS your webcam?  I'm a bit confused because that info says it's manufactured by Sabrent, but the part number is for Kinamax (Sabrent part numbers start with SBT).  If that's not your webcam, perhaps you can check the ones on Sabrent's site (they only have three).

Out of curiosity...what exactly did you search for to find this information?

i followed the link that lurch gave me, then searched for webcam, and looked for the picture of mine, and that's the one that it came up with.

There's nothing on that site that matches the part # you posted...

Their E-mail Support Page

the stuff i got was just a copy paste off the site that lurch gave me...the link to the sabrent site was already there, and as the webcam was made by singapore, it kind of makes sense to do that....

[patio]

out of all you helpfull people here, it takes a newbie like lurch to get me a page that i find my webcam on.....here's what it says on the site....

This statement confuses me as the link lurch posted is a shopping site...
Not exactly where i would start a search for appropiate drivers for a hardware device...

On top of that the site you posted sabrent doesn't have anything matching your model # for that device...therefore they wouldn't have a driver for it.

Try taking dl65's advice above.

[computer]

patio? i took dl's advice, but he used the stuff i got off lurches site to find it.......

i basically searched for webcams, and looked for the picture....

anyway dl, the link you got me to download was the right program (i remember from last time now that i saw the name [amcap]) and that works, except that when i click to start it, it says "sorry you have no video capture hardware" does anybody have an idea what to do about that one?

and thanks for that dl

[computer]

oh yea another thing patio, we had given up on a driver until we could find out what webcam i had, so he gave me the site so i could find out what webcam i had, from the descriptions on the site....(i think)

[patio]

anyway dl, the link you got me to download was the right program (i remember from last time now that i saw the name [amcap]) and that works, except that when i click to start it, it says "sorry you have no video capture hardware" does anybody have an idea what to do about that one?

and thanks for that dl

If it's a USB cam it should not be hooked up when you install the software.
Try un-installing thru Add/Remove. Then power down and remove the device.
Disable your Anti-Virus program when you re-boot and then re-install the software. It will tell you when to hook up the device and finish installing...