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Author Topic: I have problems viewing youtube videos and some flash presentations.  (Read 5943 times)

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negrita4gzus

    Topic Starter


    Starter

    I hope somebody can help me.  I don't know if it's my browser or what.  I cannot view more that ten minutes of a youtube video or certain flash media presentations.  It originally started while I was using IE 7.  It even delays typing and sending of IM's through MSN messenger and Yahoo messenger.  I have uninstalled and reinstalled, optimized my computer checked for spyware and viruses and speed up apps through StopSign Software but still the same problem.  I have high speed cable internet through Cox Communications and for five months had not had a single glich with it.  I have switched to Firefox browser and still the same thing.  Can somebody please help me.

    I performed a HijackThis Scan here are the results.

    Logfile of HijackThis v1.99.1
    Scan saved at 2:35:13 AM, on 7/12/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\brsvc01a.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\brss01a.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\eAcceleration\OnAccess\scan.exe
    C:\WINNT\system32\Brmfrmps.exe
    C:\Program Files\eAcceleration\Firewall\FWService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\Program Files\eAcceleration\Station\station.exe
    C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe
    C:\Program Files\Acceleration Software\SystemPatcher\sys_alert.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\IE New Window Maximizer\iemaximizer.exe
    C:\Program Files\C-Organizer Std\C-Organizer.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Citrix\ICA Client\Wfcrun32.exe
    C:\PROGRA~1\Citrix\ICACLI~1\WFICA32.EXE
    C:\Program Files\eAcceleration\Station\station.exe
    C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe
    C:\Documents and Settings\ME\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchgateway.net/search/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchgateway.net/search/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.simpleology.com/webcockpit/dt.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://au.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchgateway.net/search/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchgateway.net/search/%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [SoftwareStation] "C:\Program Files\eAcceleration\Station\station.exe" /b Startup
    O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
    O4 - HKLM\..\Run: [eanth_system_patcher] "C:\Program Files\Acceleration Software\SystemPatcher\sys_alert.exe" /Startup
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
    O4 - HKCU\..\Run: [IE New Window Maximizer] C:\Program Files\IE New Window Maximizer\iemaximizer.exe
    O4 - Startup: C-Organizer Std.lnk = C:\Program Files\C-Organizer Std\C-Organizer.exe
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINNT\System32\shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\winnt\system32\opls.dll
    O10 - Unknown file in Winsock LSP: c:\winnt\system32\opls.dll
    O10 - Unknown file in Winsock LSP: c:\winnt\system32\opls.dll
    O10 - Unknown file in Winsock LSP: c:\winnt\system32\opls.dll
    O10 - Unknown file in Winsock LSP: c:\winnt\system32\opls.dll
    O10 - Unknown file in Winsock LSP: c:\winnt\system32\opls.dll
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: *.west.com
    O15 - Trusted Zone: *.workathomeagent.com
    O15 - Trusted Zone: *.workathomeagent.net
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by134fd.bay134.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/Coupons.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINNT\system32\WPDShServiceObj.dll
    O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINNT\system32\Brmfrmps.exe" -service (file missing)
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINNT\system32\brsvc01a.exe
    O23 - Service: FWService - eAcceleration Corp. - C:\Program Files\eAcceleration\Firewall\FWService.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe

    I have a Dell computer Intel chip  Windows XP with all the updates.  I forgot how to look up more specific info to provide.  I know i have 1Gbyte ram so that's not the problem.

    Any clue  I miss watching those quirky videos.

    ITNick

    • Guest
    I would run Adaware and see what it picks up

    negrita4gzus

      Topic Starter


      Starter

      I have run AdAwareSE and still no result. 

      I did forget to mention before that after the youtube or flashmedia stop, so does my browser.  I can eventually close it out by the task bar and then clicking the the End Now button to the non-responsive window that pops up.  I'll click on the browser again to look for something else and it comes up completely blank.  I have to restart my computer in order for it to clear or reset.    ???

      ITNick

      • Guest
      Have you uninstalled FLASH and attempted to visit these sites again to see if it does the same?

      negrita4gzus

        Topic Starter


        Starter

        youtube viewing capabilities rely on javascrip being turned on and flash media player being installed.

        I have uninstalled and installed:  Flashplayer, Java, IE7, YAHOO, MSN with no change.

        ITNick

        • Guest
        It may be the Stopsign software check this out.

        http://www.spywarewarrior.com/rogue_anti-spyware.htm#ss_note

        negrita4gzus

          Topic Starter


          Starter

          nope still does the same.  i bought webroot spy sweeper and found some additional adware but still the same

          i went as far as to try it out on msn explorer and guess what i watched the youtube videos for about three hours.  LIVE FLIGHT OF THE CALGARIES!

          This still doesn't resolve my situation anyone else have a solution?